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As an Account Executive on the Key Accounts Team, you will play a key supporting role in managing and growing some of our most strategic restaurant partners. You’ll work closely with the Senior Account Manager to ensure smooth day-to-day operations, effective campaign execution, and insightful reporting that drives business decisions. This role is ideal for someone with 1–2 years of experience in account management, operations, or data-driven roles, who’s passionate about relationship management, operational excellence, and commercial performance.
Job Responsibility:
Support the Senior Account Manager in managing day-to-day partner relationships
Liaise with restaurant site managers and operations teams to resolve operational or performance issues
Ensure timely follow-up on partner queries, campaigns, and reporting needs
Assist in preparing weekly, monthly, and quarterly internal reports, working closely with commercial and data teams
Track performance metrics, identify trends, and support data-driven recommendations for growth
Maintain up-to-date dashboards and trackers to monitor account health and campaign performance
Support planning and execution of partner marketing campaigns and activations
Coordinate with internal marketing and design teams for campaign assets and reporting post-launch
Contribute to team projects, sprints, and central initiatives aimed at improving account performance
Collaborate with internal teams such as Operations, Marketing, Finance, and Data to ensure alignment
Requirements:
1–2 years’ experience in account management, operations, or a similar role (F&B, e-commerce, or tech experience preferred)
Data-driven mindset with the ability to interpret and present insights from performance data
Strong communication and stakeholder management skills
Proactive, organized, and comfortable multitasking in a fast-paced environment
Intermediate proficiency in Excel/Google Sheets and experience with dashboards or BI tools is a plus
Nice to have:
F&B, e-commerce, or tech experience preferred
Intermediate proficiency in Excel/Google Sheets and experience with dashboards or BI tools is a plus
What we offer:
Support with your visa and work permit process
Paternity and maternity benefits
Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high-quality training and content
Regular social events
Comprehensive medical insurance (for employees, one dependent spouse and two dependent children)
Access to Headspace, a meditation and wellbeing app
Access to our Employee Assistance Plan
Life Insurance
25 days annual leave
One day of paid leave per year to volunteer with a registered charity
Flight ticket allowance for expatriate employees, to provide support towards a flight to your home country
Free Deliveroo Plus: free delivery and access to special offers
Breakfast, snacks and drinks available in our office
Twice monthly lunch allowance
Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success
Depending on role and location, some employees may be eligible for an annual cash bonus, sign-on bonus or relocation support
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