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Account Executive - North America

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Emplifi

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Location:
Canada , Toronto

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Account Executive (“AE”) is a pivotal role within Emplifi’s social sales team. This individual carries an individual quota target and is responsible for driving new business, nurturing existing client relationships, and exploring opportunities for cross-selling and upselling. The Account Executive will have a specific focus on either a geographically-based territory or named account territory, ensuring consistent growth and maximization of revenue.

Job Responsibility:

  • Prospect and identify new business opportunities within the designated territory or named accounts
  • Develop and maintain a robust pipeline of potential clients through networking, research, and referrals
  • Present our digital marketing solutions to potential clients, demonstrating how our services can help meet their business objectives
  • Working closely with the Solution Consultant and the Customer Success Manager, the AE will foster and grow relationships with existing clients
  • Understand clients’ business goals, challenges, and needs to identify opportunities for additional products and services
  • Regularly review client campaigns and provide insights, optimization suggestions, and reports
  • Recognize opportunities to offer additional or premium services to current clients
  • Collaborate with the customer success organization and solution consultant to identify the next best solutions for existing clients
  • Develop and execute a comprehensive sales strategy for the assigned territory or named accounts
  • Utilize CRM tools to track interactions, sales progress, and client information
  • Provide regular feedback to the marketing and product teams about market trends, competition, and customer feedback to inform our offerings and strategies
  • Work closely with internal teams such as marketing, product, and customer support to ensure client expectations are met and exceeded
  • Attend regular sales meetings to update the team on achievements and challenges and to collaborate on strategies and tactics
  • Working with the Business Development team, Identify, research, and engage potential leads through various channels including social media, industry events, and outbound strategies
  • Qualify leads by assessing their potential needs and fit for our digital marketing solutions
  • Consistently manage and update the sales pipeline using CRM tools
  • Forecast potential sales activities and revenue outcomes
  • Evaluate and prioritize leads to ensure efficient time and resource allocation

Requirements:

  • Bachelor’s degree in Business, Marketing, Communications, or a related field strongly preferred
  • Minimum of 5 years of sales experience, preferably in the digital marketing industry
  • Proven track record of meeting and exceeding sales quotas
  • Strong understanding of digital marketing services including e-commerce, social media, content marketing etc
  • Excellent verbal and written communication skills
  • Proficient in using CRM tools like Salesforce or HubSpot
  • Ability to work independently and as part of a team
  • Strong negotiation and presentation skills
What we offer:
  • International, fast paced and growing environment
  • Chance to work with the world’s biggest brands at the CX tech leader
  • Agile and open-minded culture with a high level of flexibility
  • Opportunity for professional growth and development
  • Unlimited PTO
  • Enhanced family/ parental leave
  • Flexible working hours
  • A corporate group insurance coverage (after 3 months)
  • Sick days
  • Community days (2 days per year)
  • Access to an Employee Assistance Program (EAP)

Additional Information:

Job Posted:
January 06, 2026

Employment Type:
Fulltime
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