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ElevenLabs Logo ElevenLabs · Sales

Account Executive - North America - Strategic

United States · Job Posted May 03, 2026
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Job Description

About the role. We’re building a dedicated Strategic Accounts team to own ElevenLabs’ most important customer relationships in North America, and we’re looking for a high-impact Strategic Account Executive to be among the first hires. This is a named-account role with a focused portfolio. You'll drive new business and expansion inside complex enterprise organizations, building multi-threaded executive relationships and positioning yourself as a trusted advisor to senior stakeholders navigating real transformation - across customer experience, product, and operations. These aren't transactional engagements. You'll architect custom solutions that combine our technology and services, collaborate cross-functionally to deliver measurable outcomes, and bring field intelligence directly into our product roadmap. You're not just executing a playbook - you're writing it.

Job Responsibility

  • Own and grow a focused portfolio of strategic accounts, driving both net-new business and expansion
  • Develop and execute multi-year account strategies across business units, geographies, and use cases
  • Identify, scope, and close large, complex deals (multi-product, multi-region, custom solutions)
  • Build deep, multi-threaded relationships across executive, product, engineering, and business stakeholders
  • Act as a strategic advisor, educating on emerging trends and shaping customers’ long-term AI roadmap
  • Partner cross-functionally with Solutions Engineering, Customer Success, and Partnerships to deliver and expand
  • Translate patterns from bespoke deals into repeatable frameworks, offerings, and product insights
  • Feed learnings from the field into the product roadmap and broader strategic sales playbook
  • Drive creative outbound and high-touch engagement strategies (onsites, exec briefings, events)

Requirements

  • 6-10+ years of quota-carrying experience with a focus on strategic / enterprise accounts
  • Proven track record of closing and expanding seven-figure+ deals within named accounts
  • Experience leading complex, multi-threaded sales cycles across large organizations
  • Strong ability to drive land-and-expand motions and long-term account growth
  • Experience scoping consultative, custom deals that go beyond standard SKUs
  • Technical fluency - able to engage product and engineering leaders on APIs, integrations, and architecture
  • Executive presence with the ability to influence C-suite stakeholders and long-term strategy
  • Track record of translating customer needs into product feedback and roadmap influence
  • Creative, self-driven approach to outbound and pipeline generation
  • Comfortable operating in a high-growth, ambiguous environment, building playbooks from scratch
  • Willingness to travel for customer engagements (onsites, QBRs, executive meetings)
  • Strong bias toward action, ownership, and leveraging AI in day-to-day workflows

What we offer

  • Innovative culture
  • Growth paths
  • Learning & development through an annual discretionary stipend
  • Social travel through an annual discretionary stipend
  • Annual company offsite
  • Co-working stipend if not located near one of our main hubs
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