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Account Executive, Mid-Market

United States, Austin Employment contract · Job Posted June 15, 2026
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Job Description

As an Account Executive, Mid-Market, you’ll own the complete sales process from start to finish. You’ll work closely with Sales leadership and Sales Engineers to develop a medium-sized business prospect into an active Dialpad client. In addition, you’ll help businesses solve complex communications problems felt by everyone around the world. Every business benefits from Dialpad. Dialpad’s Mid-Market sales team plays an essential role in achieving corporate business objectives. This team collaborates closely with SDRs, Channel Partners, Sales Engineers, Sales leadership, and their peers to constantly improve the efficiency and effectiveness of the full sales process. Dialpad’s Account Executive, Mid-Market, will solve tangible client challenges by redefining their definition of what’s possible through the implementation of Dialpad Talk, Contact Center, and/or Sell. In this role, you’ll combine acquiring new customers and uncovering market opportunities to get the market talking about Dialpad! This position is hybrid based in Austin, TX, and reports to a Mid-Market Regional Vice President.

Job Responsibility

  • Own the entire sales process, including converting leads into a workable pipeline
  • Build strategic prospecting campaigns and sequencing to source your own opportunities
  • Manage and close complex transactions involving multiple internal and external stakeholders
  • Own your key deal reviews, forecasts, and professional career roadmap

Requirements

  • 3-5+ years of sales experience in an ever-changing environment
  • Experience in managing & closing strategic deal cycles that include multiple business units and stakeholders
  • Experience selling SaaS solutions (preferred experience in UCaaS/CCaaS)

Nice to have

Experience selling SaaS solutions (preferred experience in UCaaS/CCaaS)

What we offer

  • Competitive salary
  • comprehensive benefits
  • real opportunities for growth
  • cutting-edge AI tools
  • robust training program
  • inclusive offices
  • vibrant environment to cultivate collaboration and connection
  • exceptional culture
  • Great Place to Work recognition

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