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Account Executive, K-12 Education

https://www.t-mobile.com Logo

T-Mobile

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Location:
United States , Concord

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Category:
Sales

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Contract Type:
Employment contract

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Salary:

5485.00 - 9890.00 USD / Month ▼
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Job Description:

At T-Mobile, we invest in our employees through a comprehensive Total Rewards Package, including competitive compensation, wealth-building opportunities, and extensive benefits. The Account Executive, K-12 Education is focused on customer life cycle support, driving sales, renewing contracts, improving customer satisfaction, and increasing revenue while retaining customers. This role leverages prior education industry experience and meets sales expectations through targeted metrics. Responsibilities include generating sales opportunities, managing customer accounts, resolving customer issues, extensive data entry, continuous training, and supporting team initiatives.

Job Responsibility:

  • Utilizes contact list to call leads and generate sales opportunities
  • exceeds monthly sales, renewal, and churn target goals
  • welcomes customers to T-Mobile, reviews service agreements, answers service-related questions, and probes for additional business
  • sustains monthly call goals as expectations dictate
  • establishes and cultivates customer relationships to drive sales and increase customer base
  • completes customer account maintenance
  • provides account analysis to determine up-sell and renewal offers
  • supervises and resolves customer issues
  • tracks individual account activity and results
  • performs extensive data entry and system navigation
  • participates in continuous training opportunities to maintain product and service knowledge
  • uses automated systems and training tools to deliver outstanding service
  • meets/exceeds departmental goals and business objectives
  • demonstrates ethical and professional conduct
  • disburses adjustments and credits within limits and criteria
  • supports team initiatives and creates an inclusive environment

Requirements:

  • High School Diploma/GED
  • legally authorized to work in the United States
  • at least 18 years of age
  • 2-4 years experience selling within an education vertical
  • 2-4 years experience in the education industry
  • 2-4 years demonstrated track record of sales success in business sales (B2B)
  • 2-4 years experience in Wireless Industry/Telesales/Technical Sales
  • proficiency in Microsoft Excel
  • customer acquisition skills
  • attention to detail
  • strong communication skills
  • presentation skills
  • problem-solving skills
  • ability to perform sales analysis
What we offer:
  • medical insurance
  • dental insurance
  • vision insurance
  • flexible spending account
  • 401(k)
  • employee stock grants
  • employee stock purchase plan
  • paid time off
  • up to 12 paid holidays
  • paid parental and family leave
  • family building benefits
  • back-up care
  • enhanced family support
  • childcare subsidy
  • tuition assistance
  • college coaching
  • short-term and long-term disability
  • voluntary AD&D coverage
  • voluntary accident coverage
  • voluntary life insurance
  • voluntary disability insurance
  • voluntary long-term care insurance
  • mobile service & home internet discounts
  • pet insurance
  • access to commuter and transit programs

Additional Information:

Job Posted:
April 05, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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