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Account Executive - Japan

Japan · Job Posted May 30, 2026
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Job Description

Dotdigital is a thriving global community of passionate, dedicated professionals, committed to the collective success of the organization and its clients. Our core principles of innovation, teamwork, and client-focused solutions drive us to approach challenges with a growth mindset and take ownership of our work. At Dotdigital, collaboration and curiosity pave the way for meaningful connections and learning opportunities with diverse peers. Our work environment encourages knowledge sharing, fosters exploration, and cherishes creative ideas that guide us towards our shared vision of empowering businesses through marketing automation and engagement. The Product: Dotdigital is an all-in-one customer experience and data platform (CXDP) that empowers marketing teams to exceed customer expectations with highly personalized cross-channel journeys. With Dotdigital, marketers can seamlessly unify, enrich, and segment customer data. Breaking down data siloes, Dotdigital streamlines decision-making and paves the way for marketing creativity that delivers customer engagement at scale. With powerful AI capabilities, Dotdigital makes it easy to automate deeply personalized experiences across web, email, SMS, WhatsApp, chat, push, social, ads, and more. In this role, you will be joining our Japan Team and focusing on developing our Japanese market. In addition to generating your own leads, you'll also be supported by our dedicated business development representatives within the region, with leads generated from advertising efforts, trade shows, word-of-mouth, etc. You will drive the relationship and sale from start to finish before passing your new account over to our Customer Success team to nurture and grow.

Job Responsibility

  • Develop and maintain a deep knowledge of Dotdigital’s platform features, industry, pricing plans and service portfolio
  • Generate and identify new sales opportunities using multiple outbound channels and strategies
  • Develop a deep understanding of prospects objectives and challenges and deliver the Dotdigital solution against these elements
  • Responding to prospects briefs including RFIs and RFPs
  • Internally partner with management, marketing, inside sales, sales engineering, channel managers, and delivery teams to collaborate and drive business
  • Successfully manage and coordinate between Dotdigital and client stakeholders to effectively manage client expectations
  • Conduct a consistently high volume of booked product demonstrations or discovery meetings with fully qualified prospects
  • Build and manage an active pipeline through the sales cycle to deal close
  • Deliver against monthly sales targets and pipeline commitments
  • Track all your activity in our CRM and related tools
  • Continually develop your digital industry knowledge and demonstrate commercial understanding

Requirements

  • Proven success in a target-driven new business sales role – meeting and exceeding sales quota in a team-based environment
  • Demonstrated experience partnering with internal marketing, inside sales, sales engineering, channel managers, and client/professional service teams to close new business
  • Strong phone sales, negotiation, communication, and presentation skills
  • Native-level Japanese and Conversational English speaking abilities

Nice to have

  • Formal sales training is a plus
  • Experience selling digital technology and service solutions with Email Service Providers, MarTech, AdTech SaaS vendors, related eCommerce platforms and/or their System Integrators, and/or related agency ecosystems would be of benefit (although not required)

What we offer

  • Parental leave
  • Paid sick leave
  • Dotdigital day
  • Wellbeing reward
  • Wellbeing Days
  • Loyalty reward

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