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Tripleseat Logo Tripleseat · Sales

Account Executive - Inside Sales

United States, Boston 70000.00 - 90000.00 USD / Year · Job Posted January 13, 2026
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Job Description

The Account Executive, Inside Sales, is a key contributor to Tripleseat’s mission to drive new business across the SMB and Unique Venues segments. This hybrid role is based in the Boston office and emphasizes inside sales strategies to prospect, engage, and close new customers. The Account Executive applies a consultative sales approach to understand prospect needs, deliver compelling product demonstrations, and present customized solutions for various hospitality venues, including restaurants, hotels, breweries, country clubs, and other unique event spaces.

Job Responsibility

  • Prospecting & Lead Generation: Proactively identifies and engages new sales opportunities through outbound calls, emails, social media, and inbound lead follow-up
  • Builds virtual relationships with prospects across assigned territories and verticals
  • Targets high-impact venues and organizations that align with Tripleseat’s business goals
  • Customer Engagement & Demonstrations: Conducts discovery calls to uncover prospect needs and pain points
  • Delivers both virtual and occasional in-person software demonstrations, customized to the audience
  • Crafts proposals that communicate product value and return on investment
  • Sales Execution & Pipeline Management: Consistently meets or exceeds assigned revenue quotas through strategic outreach and deal management
  • Maintains a healthy, qualified pipeline, targeting 5x coverage relative to quota
  • Records all prospect engagement and deal activity in CRM tools (e.g., Salesforce) for accurate forecasting
  • Collaboration & Strategy: Collaborates with internal teams, including Marketing, Account Management, Customer Support, and Sales Development, to ensure a seamless sales process
  • Executes go-to-market strategies tailored to specific territories or market segments
  • Leverages existing industry relationships when appropriate
  • Negotiation & Closing: Prepares customized proposals and negotiates contracts that balance customer satisfaction and business goals
  • Manages follow-up communications to drive deal closure and maintain momentum
  • Market & Product Expertise: Stays current on industry trends, market dynamics, and competitor offerings
  • Shares valuable customer feedback with internal teams to enhance product offerings and positioning

Requirements

  • Sales Expertise: Demonstrated success in achieving or exceeding sales goals within SaaS or inside sales environments
  • Hospitality Knowledge: Understanding of hospitality operations, including event planning, food & beverage, and venue management
  • Communication Skills: Strong verbal and written communication skills
  • skilled in delivering virtual presentations
  • Organization & Time Management: Capable of managing multiple deals across different sales stages efficiently
  • Technical Proficiency: Experience using CRMs like Salesforce and comfort with new technologies
  • Analytical Thinking: Ability to identify and resolve customer challenges with creative, tailored solutions
  • Collaboration: Comfortable working in cross-functional teams and sharing knowledge to support overall success
  • Customer Orientation: Maintains a customer-first mindset, fostering trust and long-term relationships

Nice to have

  • 1–3 years of experience in SaaS sales
  • Proven performance in a fast-paced, short sales cycle environment
  • Prior experience as a Business Development Representative is a plus

What we offer

  • Competitive Medical, Dental, and Vision Insurance
  • Company Paid Life Insurance, Short- and Long-Term Disability Plans
  • 401(k) with Company Match
  • Parental Leave
  • Flexible Paid Time Off
  • Pet Insurance
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