Account Executive

Account Executive - Inside Sales

Tripleseat

Location:
United States , Boston

Category:
Sales

Contract Type:
Not provided

Salary:

70000.00 - 90000.00 USD / Year

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Job Description:

The Account Executive, Inside Sales, is a key contributor to Tripleseat’s mission to drive new business across the SMB and Unique Venues segments. This hybrid role is based in the Boston office and emphasizes inside sales strategies to prospect, engage, and close new customers. The Account Executive applies a consultative sales approach to understand prospect needs, deliver compelling product demonstrations, and present customized solutions for various hospitality venues, including restaurants, hotels, breweries, country clubs, and other unique event spaces.

Job Responsibility:

Prospecting & Lead Generation: Proactively identifies and engages new sales opportunities through outbound calls, emails, social media, and inbound lead follow-up
Builds virtual relationships with prospects across assigned territories and verticals
Targets high-impact venues and organizations that align with Tripleseat’s business goals
Customer Engagement & Demonstrations: Conducts discovery calls to uncover prospect needs and pain points
Delivers both virtual and occasional in-person software demonstrations, customized to the audience
Crafts proposals that communicate product value and return on investment
Sales Execution & Pipeline Management: Consistently meets or exceeds assigned revenue quotas through strategic outreach and deal management
Maintains a healthy, qualified pipeline, targeting 5x coverage relative to quota
Records all prospect engagement and deal activity in CRM tools (e.g., Salesforce) for accurate forecasting
Collaboration & Strategy: Collaborates with internal teams, including Marketing, Account Management, Customer Support, and Sales Development, to ensure a seamless sales process
Executes go-to-market strategies tailored to specific territories or market segments
Leverages existing industry relationships when appropriate
Negotiation & Closing: Prepares customized proposals and negotiates contracts that balance customer satisfaction and business goals
Manages follow-up communications to drive deal closure and maintain momentum
Market & Product Expertise: Stays current on industry trends, market dynamics, and competitor offerings
Shares valuable customer feedback with internal teams to enhance product offerings and positioning

Requirements:

Sales Expertise: Demonstrated success in achieving or exceeding sales goals within SaaS or inside sales environments
Hospitality Knowledge: Understanding of hospitality operations, including event planning, food & beverage, and venue management
Communication Skills: Strong verbal and written communication skills
skilled in delivering virtual presentations
Organization & Time Management: Capable of managing multiple deals across different sales stages efficiently
Technical Proficiency: Experience using CRMs like Salesforce and comfort with new technologies
Analytical Thinking: Ability to identify and resolve customer challenges with creative, tailored solutions
Collaboration: Comfortable working in cross-functional teams and sharing knowledge to support overall success
Customer Orientation: Maintains a customer-first mindset, fostering trust and long-term relationships

Nice to have:

1–3 years of experience in SaaS sales
Proven performance in a fast-paced, short sales cycle environment
Prior experience as a Business Development Representative is a plus

What we offer:

Competitive Medical, Dental, and Vision Insurance
Company Paid Life Insurance, Short- and Long-Term Disability Plans
401(k) with Company Match
Parental Leave
Flexible Paid Time Off
Pet Insurance

Additional Information:

Job Posted:
January 13, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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