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As an Account Executive - Hotels at Tripleseat, you will be a vital part of a dynamic team responsible for driving revenue growth within an assigned territory. This is a remote, quota-carrying role with a dual mandate: win net-new hotel accounts and strategically grow an existing customer portfolio. This role targets a diverse buyer universe — from independent boutique properties and SMB hotel operators to mid-size management groups and franchise owners — selling a platform that transforms how hotels manage event sales and group bookings.
Job Responsibility:
Prospect a diverse hotel universe via ZoomInfo, Outreach, LinkedIn Sales Navigator, Brizo, and direct outreach
book a minimum of 3 qualified new meetings per week.
Build and maintain a new-business pipeline at 3× quota with accurate weekly forecasting
develop a referral network with hospitality tech vendors, consultants, and industry partners.
Lead full-cycle sales processes from outreach through discovery, tailored demo, proposal, negotiation, and close — applying NEAT Selling.
Deliver customized product demonstrations mapped to the operational realities of each hotel type
engage GMs, DOSMs, Revenue Leaders, and ownership groups.
Manage an assigned portfolio of hotel accounts as the primary commercial point of contact—develop growth plans, lead Executive Business Reviews, and identify opportunities for upsell, cross-sell, and multi-property expansion.
Monitor portfolio health (adoption, engagement, renewal timelines) and proactively address risks.
Partner closely with Customer Success to drive account health and adoption.
Represent Tripleseat at hotel and hospitality conferences, trade shows, and local events.
Maintain accurate opportunity data and activity in Salesforce across both pipelines
forecast new-logo and expansion revenue.
Requirements:
Hunter Mentality: A self-motivated prospector who takes ownership of pipeline generation and doesn’t rely solely on inbound leads to achieve quota.
Portfolio Growth & Retention Instinct: Proactively identifies expansion signals, manages renewal risk before it materializes, and builds multi-threaded account relationships.
NEAT Selling & Consultative Expertise: Qualifies on genuine business Need, builds Economic Impact cases, secures Access to authority, and drives mutual Timeline.
Hospitality Business Acumen: Fluent in hotel operations — revenue management, group/event sales dynamics, ownership structures, and the financial pressures facing operators.
Executive Communication & Demo Skills: Compelling written and verbal communicator who engages everyone from a property GM to a PE-backed ownership group.
Dual-Motion Time & Territory Management: Structures time to balance new-business prospecting with portfolio management.
CRM & Sales Tech Proficiency: Proficient in Salesforce, Outreach, ZoomInfo, and LinkedIn Sales Navigator.
Nice to have:
3–5 years of quota-carrying SaaS sales experience with responsibility for both new-logo acquisition and existing account growth — ideally within the hotel or broader hospitality vertical.
Demonstrated success running a mixed book: active new-business pipeline alongside structured account plans, EBRs, and expansion ARR closes.
Experience selling across diverse hotel segments: independent SMB properties, boutique hotels, franchise operators, and mid-size management companies or ownership groups.
Background in hotel operations, group/event sales, revenue management, or hotel technology is a significant advantage.
Proven application of NEAT Selling or similar qualification-forward methodologies.
Familiarity with hotel technology ecosystem (PMS, CRM, sales & catering, RMS).
What we offer:
Competitive Medical, Dental, and Vision Insurance
Company Paid Life Insurance, Short- and Long-Term Disability Plans