Account Executive - Health Systems - East Job at Cencora (Remote)

Job Description

Cencora is seeking a dynamic Account Executive to manage and grow an assigned territory of primary and secondary customers within the health systems segment. This role combines in-person and virtual selling techniques to deliver a flexible, efficient, and customer-focused sales strategy. The Sales Executive will drive customer retention, contract compliance, operational excellence, product level optimization, and business development while ensuring exceptional customer service and solution implementation. This position requires a proactive, results-oriented professional with a passion for innovation and collaboration.

Job Responsibility

Meet or exceed sales targets for revenue, profit, and margin growth within the assigned territory
Develop and execute strategies to expand business with existing customers and prospect new opportunities within the health system retail segment
Promote and sell Cencora’s suite of distribution solutions, including but not limited to, PRxO Generics, drug shortage solutions, medication tray management, consignment, and digital solutions within ABOrder
Negotiate and implement customer agreements to ensure customer retention and profitability
Lead onboarding and implementation of customer solutions, ensuring full adoption and value realization
Collaborate with cross-functional teams, including Customer Service, CIDM, Onboarding Team and, to deliver seamless service and resolve issues promptly
Drive operational efficiency for customers by identifying opportunities to leverage Cencora's technology and platforms, such as ABOrder and other digital tools, to streamline processes and enhance customer experience
Handle day-to-day customer requests related to contract pricing, deliveries, system access, and other operational needs, managing cases to resolution with a focus on customer satisfaction
Ensure contract compliance by reinforcing the value of PVAs and addressing any non-compliance proactively
Leverage both in-person and virtual selling techniques to optimize customer interactions and territory management
Utilize digital tools, platforms, and social media to enhance customer engagement and sales processes
Stay updated on technological advancements to continuously improve sales strategies and customer experience
Meets business targets related to the pull through of product segments for customers and call campaign metrics. Cencora’s product segments include, but are not limited to, specialty, oncology, Sure Supply items, plasma derivatives and PRxO Generics, etc.
Partner with internal teams, including, GPO Team and Finance, to align strategies and achieve sales goals
Actively gather and share customer feedback and competitive intelligence to improve processes and enhance team performance
Develop an annual strategic plan in collaboration with the Senior Director to achieve business goals
Use sales reporting tools to analyze opportunities and create an efficient daily call plan for territory management
Maintain accurate account activity and interactions in sales management tools like ABForce
Continuously advance knowledge of the health system customer market, industry trends, and Cencora’s solutions
Participate in training and professional development opportunities to enhance skills and expertise
Demonstrate curiosity and a commitment to self-directed learning to remain a highly valued customer resource

Requirements

Bachelor’s degree in Business, Marketing, or a related field
or equivalent combination of education and experience
5+ years of progressive sales experience, preferably in the pharmaceutical, health system or alternate care industries
Proven success in consultative selling, business development, and customer retention
Strong understanding of financial concepts, including profit and loss statements and value-based selling
Excellent communication, presentation, and organizational skills
Ability to adapt to change, manage multiple tasks, and maintain attention to detail
Proficiency in leveraging digital tools and platforms for sales activities
Willingness to travel extensively, including overnight and weekend travel
A willingness and ability to: understand and analyze market trends and business insights
Teach customers and challenge the way they think about their business
Working knowledge of retail and alternate care industries, trends, and challenges facing customers

What we offer

medical
dental
vision care
comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave
a variety of training programs
professional development resources
opportunities to participate in mentorship programs
employee resource groups
volunteer activities

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Account Executive - Health Systems - East

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