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The Account Executive, Group Sales & Tours is primarily responsible for generating group sales and tour sales revenue on a year-round basis. This will include group sales, tour sales, and premium hospitality sales for the venue. This position will prospect through a highly proactive approach including outbound calls and face-to-face appointments. In addition, the Account Executive, Group Sales & Tours will work with customers to plan, coordinate, and service personal and departmental group outings.
Job Responsibility:
Achieve monthly & yearly ticket and revenue targets set forth by Director
Assist in creation of new group programs and events that increase sales opportunities and overall group tickets / revenue
Make sales calls from category lists to area organizations and follow up as necessary
Build relationships to provide repeat business
Proactively create opportunities for new business with existing customers
Provide superior and professional customer service to clients
Perform variety of responsibilities on day of tours or games, including entertaining clients and fulfilling large group commitments
Attend team and community events for purpose of maximizing sales opportunities
Requirements:
Ticket and/or Group Sales experience preferred
Bachelor’s Degree in Business, Sports Management, Marketing or other related area of study
Proficient in Microsoft Office
Excellent interpersonal, verbal and written communication skills
ability to communicate effectively at all levels both internally and externally
Committed to success and the sports industry with a desire to aggressively compete within a team environment
Able to simultaneously manage a high level of detail across multiple projects
Able to demonstrate flexibility and quickly adapt to changes while maintaining high levels of productivity and effectiveness under pressure
Able to work well within a team environment, offering assistance and support to team members whenever necessary
Able to balance internal priorities with client expectations