Account Executive, Government Job at T-Mobile (Remote

Account Executive, Government

T-Mobile

Location:
United States , Remote - Use Home Address

Category:
Sales

Contract Type:
Not provided

Salary:

130100.00 - 234600.00 USD / Year

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Job Description:

The Account Executive, Government position focuses on the customer life cycle, supporting the growth of State and Local Government. The primary responsibilities are to sell to State and Local accounts, renew contracts, increase customer satisfaction, and improve revenue while driving customer retention activity. As an Account Executive, your performance is evaluated on your ability to meet sales expectations and maintain a high level of job performance through a variety of metrics focused on building the business. The quality and method of work must be consistently completed in accordance with T-Mobile's core values.

Job Responsibility:

New Sales activities: Utilize contact list to call leads to generate sales opportunities. Exceed monthly sales, renewal, and churn target goals. Welcome customers to T-Mobile and review service agreement, answer questions regarding service, and probe for additional business. Sustain monthly call goals as expectations dictate
Account Management and Maintenance Activities: Establish and cultivate customer relationships to drive sales and increase customer base. Complete Customer account maintenance resulting from account reviews. Provide account analysis to determine up-sell and renewal offers. Monitor and resolve customer issues. Track individual account activity and results
Extensive data entry, system navigation, and utilization required, including independent analysis and decision making related to information. Accuracy and efficiency in data entry required
Successfully completes continuous training to maintain knowledge of products, services, and sales approaches. Uses automated knowledge system, as well as any training tools provided to deliver exceptional service to meet T-Mobile’s productivity and quality standards
Attains productivity and sales goals based on targeted metrics. Meets/exceeds all departmental goals and business objectives
Demonstrates positive and cooperative behavior with customers and coworkers. Demonstrates personal leadership in consistently maintaining high standards for ethical and professional conduct
Disburses adjustments and credits as appropriate within established limits and criteria
Also responsible for other Duties/Projects as assigned by business management as needed

Requirements:

High School Diploma/GED (Required)
Bachelor's Degree (Preferred)
2-4 years Selling to Government (State and Local) accounts. (Required)
Less than 2 years Extensive customer service experience. (Preferred)
Less than 2 years Business markets sales experience. (Preferred)
Less than 2 years Wireless industry sales experience. (Preferred)
Less than 2 years Telesales or technical sales experience. (Preferred)
Competency in customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, results focus and inspirational leadership
At least 18 years of age
Legally authorized to work in the United States

Nice to have:

Customer Service (Preferred)
Microsoft Excel (Preferred)
Technical Sales (Preferred)
Inside Sales (Preferred)

What we offer:

Competitive base salary and compensation package
Annual stock grant
Employee stock purchase plan
401(k)
Access to free, year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Paid time off and up to 12 paid holidays
Paid parental and family leave
Family building benefits
Back-up care
Enhanced family support
Childcare subsidy
Tuition assistance
College coaching
Short- and long-term disability
Voluntary AD&D coverage
Voluntary accident coverage
Voluntary life insurance
Voluntary disability insurance
Voluntary long-term care insurance
Mobile service & home internet discounts
Pet insurance
Access to commuter and transit programs

Additional Information:

Job Posted:
January 24, 2026

Employment Type:

Fulltime

Work Type:

Remote work

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