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Are you ready to lead the charge in AI-driven customer service? As an Enterprise Account Executive focused on selling Fin, Intercom’s cutting-edge AI agent, you’ll play a pivotal role in revolutionizing how enterprises scale customer support. Fin leverages advanced artificial intelligence to deliver seamless, efficient, and intelligent support experiences, making it a game-changer for businesses worldwide. This is your chance to join a world-class sales team, driving the upmarket growth of a transformative AI solution. At Intercom, we don’t just sell products; we empower businesses to reimagine their customer support strategies. If you’re looking for ownership, creativity, and the opportunity to lead in a fast-paced environment, this role is for you.
Job Responsibility:
Champion AI transformation: Drive the adoption of Fin, helping enterprise clients unlock the power of AI to automate and scale their support operations
Full-cycle sales ownership: Manage the entire sales process—from prospecting to close—with a consultative and tailored approach
Customer advocate: Act as the voice of the customer, collaborating with Product, Marketing, and other teams to refine and enhance the AI-agent offering
Tailored AI demonstrations: Create and deliver compelling, customized demos that showcase the unique value of Fin as an AI agent
Revenue-focused: Provide timely, accurate forecasts and ensure clear visibility into your sales pipeline and performance
Team growth: Contribute to the overall success of the sales team by mentoring peers, sharing best practices, and leading innovative projects to up-level the group
Requirements:
8+ years of experience as an Account Executive
at least 3 years selling SaaS solutions to enterprise clients
proven track record of outbounding and creating the majority of your pipeline and revenue
familiarity with AI-powered solutions, customer engagement tools, or support automation products is a strong advantage
demonstrated ability to consistently meet and exceed sales targets
exceptional written and verbal communication skills
thrives in a fast-paced, dynamic environment
skilled at building trust and creating value in competitive sales landscapes
displays intellectual curiosity, ambition, and a commitment to personal and team development
What we offer:
Competitive salary and equity in a fast-growing start-up
We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
Regular compensation reviews - we reward great work!
Pension scheme & match up to 4%
Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
Flexible paid time off policy
Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
MacBooks are our standard, but we also offer Windows for certain roles when needed
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