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Account Executive, Enterprise

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Intercom

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Location:
Ireland , Dublin

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Are you ready to lead the charge in AI-driven customer service? As an Enterprise Account Executive focused on selling Fin, Intercom’s cutting-edge AI agent, you’ll play a pivotal role in revolutionizing how enterprises scale customer support. Fin leverages advanced artificial intelligence to deliver seamless, efficient, and intelligent support experiences, making it a game-changer for businesses worldwide. This is your chance to join a world-class sales team, driving the upmarket growth of a transformative AI solution. At Intercom, we don’t just sell products; we empower businesses to reimagine their customer support strategies. If you’re looking for ownership, creativity, and the opportunity to lead in a fast-paced environment, this role is for you.

Job Responsibility:

  • Champion AI transformation: Drive the adoption of Fin, helping enterprise clients unlock the power of AI to automate and scale their support operations
  • Full-cycle sales ownership: Manage the entire sales process—from prospecting to close—with a consultative and tailored approach
  • Customer advocate: Act as the voice of the customer, collaborating with Product, Marketing, and other teams to refine and enhance the AI-agent offering
  • Tailored AI demonstrations: Create and deliver compelling, customized demos that showcase the unique value of Fin as an AI agent
  • Revenue-focused: Provide timely, accurate forecasts and ensure clear visibility into your sales pipeline and performance
  • Team growth: Contribute to the overall success of the sales team by mentoring peers, sharing best practices, and leading innovative projects to up-level the group

Requirements:

  • 8+ years of experience as an Account Executive
  • at least 3 years selling SaaS solutions to enterprise clients
  • proven track record of outbounding and creating the majority of your pipeline and revenue
  • familiarity with AI-powered solutions, customer engagement tools, or support automation products is a strong advantage
  • demonstrated ability to consistently meet and exceed sales targets
  • exceptional written and verbal communication skills
  • thrives in a fast-paced, dynamic environment
  • skilled at building trust and creating value in competitive sales landscapes
  • displays intellectual curiosity, ambition, and a commitment to personal and team development
What we offer:
  • Competitive salary and equity in a fast-growing start-up
  • We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
  • Regular compensation reviews - we reward great work!
  • Pension scheme & match up to 4%
  • Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
  • Flexible paid time off policy
  • Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
  • If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
  • MacBooks are our standard, but we also offer Windows for certain roles when needed

Additional Information:

Job Posted:
December 27, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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