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Account Executive, Enterprise

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Intercom

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Location:
United States , NYC ▼

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Are you ready to lead the charge in AI-driven customer service? As an Enterprise Account Executive focused on selling Fin, Intercom’s cutting-edge AI agent, you’ll play a pivotal role in revolutionizing how enterprises scale customer support. Fin leverages advanced artificial intelligence to deliver seamless, efficient, and intelligent support experiences, making it a game-changer for businesses worldwide. This is your chance to join a world-class sales team, driving the upmarket growth of a transformative AI solution. At Intercom, we don’t just sell products; we empower businesses to reimagine their customer support strategies. If you’re looking for ownership, creativity, and the opportunity to lead in a fast-paced environment, this role is for you.

Job Responsibility:

  • Champion AI transformation: Drive the adoption of Fin, helping enterprise clients unlock the power of AI to automate and scale their support operations
  • Full-cycle sales ownership: Manage the entire sales process—from prospecting to close—with a consultative and tailored approach
  • Customer advocate: Act as the voice of the customer, collaborating with Product, Marketing, and other teams to refine and enhance the AI-agent offering
  • Tailored AI demonstrations: Create and deliver compelling, customized demos that showcase the unique value of Fin as an AI agent
  • Revenue-focused: Provide timely, accurate forecasts and ensure clear visibility into your sales pipeline and performance
  • Team growth: Contribute to the overall success of the sales team by mentoring peers, sharing best practices, and leading innovative projects to up-level the group

Requirements:

  • 8+ years of experience as an Account Executive
  • At least 3 years selling SaaS solutions to enterprise clients
  • Proven track record of outbounding and creating the majority of your pipeline and revenue
  • Familiarity with AI-powered solutions, customer engagement tools, or support automation products is a strong advantage
  • Demonstrated ability to consistently meet and exceed sales targets
  • Exceptional written and verbal communication skills
  • Thrives in a fast-paced, dynamic environment
  • Skilled at building trust and creating value in competitive sales landscapes
  • Displays intellectual curiosity, ambition, and a commitment to personal and team development
  • Proof of eligibility to work in the United States is required
What we offer:
  • Competitive salary and meaningful equity
  • Comprehensive medical, dental, and vision coverage
  • Regular compensation reviews
  • Flexible paid time off policy
  • Paid Parental Leave Program
  • 401k plan & match
  • In-office bicycle storage
  • Fun events for Intercomrades, friends, and family
  • All regular employees may also be eligible for the corporate bonus program or a sales incentive as well as stock in the form of Restricted Stock Units (RSUs)

Additional Information:

Job Posted:
December 27, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
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