Account Executive, Enterprise - Figma Weave Job at Figma (New York)

Account Executive, Enterprise - Figma Weave

Figma is growing our team of passionate creatives and builders on a mission to m...

Location

United Kingdom , London

Salary:

Not provided

Figma

Expiration Date

Until further notice

Requirements

Experience closing sales, over multiple years, for a software or SaaS business with an Enterprise book of customers (5000+ FTEs), selling to executives
Consistent performance meeting pipeline generation targets for net new business
Demonstrated experience successfully managing complex sales cycles (6 months+)
A sales methodology and process that creates value for customers

Job Responsibility

Create and manage a pipeline of Enterprise accounts to consistently meet or exceed quarterly and annual sales targets
Apply effective discovery and value-selling techniques to build and strengthen relationships with key decision-makers in both new and existing customers (5000+ FTEs)
Align with executives on business challenges and gain sponsorship for enterprise wide deployments for a suite of products, identifying where Figma’s roadmap and innovations fit in the long term
Conduct a thorough analysis to create strategic account plans that outline company priorities and initiatives, while multi-threading at an executive level to build on expansion opportunities
Manage a book of business by tiering accounts and initiating techniques to save contractions
Co-create with cross-functional partners to expertly position Figma, drive deals forward, and ensure customer success
Leverage opportunities to advance executive level relationships through in-person meetings and networking opportunities

Customer Enablement Manager - Figma Weave

As a Customer Enablement Manager, you’ll work directly with our larger customers...

Location

United Kingdom , London

Salary:

Not provided

Figma

Expiration Date

Until further notice

Requirements

4+ years of experience in Customer Success, Customer Enablement, Account Management or a relevant customer-facing role in SaaS
Excellent communication skills, with the ability to connect with a wide range of customer personas
Strong product knowledge and a customer-first, consultative approach to solving challenges and driving adoption
A track record of driving impactful outcomes, adapting to evolving customer needs, and collaborating effectively with cross-functional teams

Job Responsibility

Manage the adoption journey for a portfolio of large, commercial and enterprise customers
Understand customer goals and success metrics, and use product data to inform proactive engagement strategies
Share best practices, use cases, and product expertise to help teams unlock the full value of Figma Weave
Build trusted relationships with stakeholders across roles and departments
from individual contributors to senior leaders
Identify and empower internal champions who can advocate for Figma Weave within their organizations
Collaborate with Account Executives on account reviews, expansion opportunities, and renewal risk migration
Deliver live and scalable training sessions customized to customer maturity and needs
Partner cross-functionally with Onboarding Managers, Technical Account Managers, Solutions Consultants, and Industry Advocates to ensure customer success

Account Executive, Mid-Market - Figma Weave

Figma is growing our team of passionate creatives and builders on a mission to m...

Location

United Kingdom , London

Salary:

Not provided

Figma

Expiration Date

Until further notice

Requirements

Experience closing sales, over multiple years, for a software or SaaS business with a book of customers (<5000 FTEs), selling to executives
Consistent performance meeting pipeline generation targets for net new business
Demonstrated experience successfully managing complex sales cycles (3 months+)
A sales methodology and process that creates value for customers

Job Responsibility

Create and manage a pipeline of Mid-Market accounts from inbound and outbound activity to consistently meet or surpass sales targets
Apply effective discovery and value-selling techniques to build and strengthen relationships with key decision-makers in both new and existing customers (500-5000 FTEs)
Align with executives on business challenges and gain sponsorship for enterprise wide deployments for a suite of products, identifying where Figma’s roadmap and innovations fit in the long term
Conduct thorough analysis to create account plans that outline company priorities and initiatives, multi-threading at senior level to build on expansion opportunities
Manage a book of business by tiering accounts and initiating techniques to save contractions
Co-create with cross-functional partners to expertly position Figma, drive deals forward and ensure customer success
Leverage opportunities to advance executive level relationships through in-person meetings and networking opportunities

Fulltime

Account Executive, Mid-Market - Figma Weave

Figma is growing our team of passionate creatives and builders on a mission to m...

Location

United States , New York

Salary:

110000.00 USD / Year

Figma

Expiration Date

Until further notice

Requirements

Experience closing sales, over multiple years, for a software or SaaS business with a book of customers (<5000 FTEs), selling to executives
Consistent performance meeting pipeline generation targets for net new business
Demonstrated experience successfully managing complex sales cycles (3-9 months)
A sales methodology and process that creates value for customers

Job Responsibility

Create and manage a pipeline of Mid-Market accounts from inbound and outbound activity to consistently meet or surpass sales targets
Apply effective discovery and value-selling techniques to build and strengthen relationships with key decision-makers in both new and existing customers (500-5000 FTEs)
Align with executives on business challenges and gain sponsorship for enterprise wide deployments for a suite of products, identifying where Figma’s roadmap, and innovations fit in the long term
Conduct thorough analysis to create account plans that outline company priorities and initiatives, multi-threading at senior level to build on expansion opportunities
Manage a book of business by tiering accounts and initiating techniques to save contractions
Co-create with cross-functional partners to expertly position Figma, drive deals forward and ensure customer success
Leverage opportunities to advance executive level relationships through in-person meetings and networking opportunities

What we offer

health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement
equity to employees
sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles

Fulltime

Customer Enablement Manager

As a Customer Enablement Manager, you’ll work directly with our larger customers...

Location

United States , New York

Salary:

122000.00 - 260000.00 USD / Year

Figma

Expiration Date

Until further notice

Requirements

4+ years of experience in Customer Success, Customer Enablement, Account Management or a relevant customer-facing role in SaaS
Excellent communication skills, with the ability to connect with a wide range of customer personas
Strong product knowledge and a customer-first, consultative approach to solving challenges and driving adoption
A track record of driving impactful outcomes, adapting to evolving customer needs, and collaborating effectively with cross-functional teams

Job Responsibility

Manage the adoption journey for a portfolio of large, commercial and enterprise customers
Understand customer goals and success metrics, and use product data to inform proactive engagement strategies
Share best practices, use cases, and product expertise to help teams unlock the full value of Figma Weave
Build trusted relationships with stakeholders across roles and departments
from individual contributors to senior leaders
Identify and empower internal champions who can advocate for Figma Weave within their organizations
Collaborate with Account Executives on account reviews, expansion opportunities, and renewal risk migration
Deliver live and scalable training sessions customized to customer maturity and needs
Partner cross-functionally with Onboarding Managers, Technical Account Managers, Solutions Consultants, and Industry Advocates to ensure customer success

What we offer

equity
health, dental & vision
retirement with company contribution
parental leave & reproductive or family planning support
mental health & wellness benefits
generous PTO
company recharge days
a learning & development stipend
a work from home stipend
cell phone reimbursement

Fulltime

Senior Manager, Enterprise Sales - Figma Weave

Figma is growing our team of passionate creatives and builders on a mission to m...

Location

United States , New York

Salary:

155500.00 - 230500.00 USD / Year

Figma

Expiration Date

Until further notice

Requirements

Proven track record of leading successful and consistent sales team
8+ years of sales experience (preferably within SaaS) with 3+ years of management experience
Understanding of our technical and competitive landscape
Ability to thrive in a constantly changing and evolving environment
Excitement for increasing customer happiness and developing lasting customer relationships

Job Responsibility

End to end ownership and accountability for new business strategy across Figma Weave
Attract, hire, and retain the best commercial talent to scale the Figma Weave Sales Team. Build a team with varied strengths, create and cultivate an environment of belonging
Participate in customer and prospect meetings
you’re someone who loves getting in front of customers and coaching your team
Be passionate about career development and coaching
Bring strong sales excellence, process and methodology as we expand and scale the business
Lead weekly forecast meetings and mentor the Sales team on strategies to help exceed their goals
Collaborate with and provide insight to the Executive team on the needs of the team and the market
Collaborate closely with the marketing and product teams to ensure they understand and can service the needs of the market and members in the region

What we offer

Equity
Health, dental & vision
Retirement with company contribution
Parental leave & reproductive or family planning support
Mental health & wellness benefits
Generous PTO
Company recharge days
Learning & development stipend
Work from home stipend
Cell phone reimbursement

Fulltime

Director, Sales - Figma Weave

Figma is growing our team of passionate creatives and builders on a mission to m...

Location

United States , New York

Salary:

211000.00 - 264000.00 USD / Year

Figma

Expiration Date

Until further notice

Requirements

10+ years of sales experience (preferably within SaaS) with 3+ years of management experience
Experience selling with an Enterprise book of customers (5000+ FTEs) and selling to executives
Proven track record of leading successful and consistent sales team
Understanding of our technical and competitive landscape
Ability to thrive in a constantly changing and evolving environment
Excitement for increasing customer happiness and developing lasting customer relationships

Job Responsibility

End to end ownership and accountability for new business strategy across Figma Weave
Attract, hire and retain the best commercial talent to scale the Figma Weave Sales Team. Build a team with varied strengths, create and cultivate an environment of belonging
Participate in customer and prospect meetings
you’re someone who loves getting in front of customers and coaching your team
Be passionate about career development and coaching
Bring strong sales excellence, process and methodology as we expand and scale the business.
Lead weekly forecast meetings and mentor the Sales team on strategies to help exceed their goals
Collaborate with and provide insight to the Executive team on the needs of the team and the market
Collaborate closely with the marketing and product teams to ensure they understand and can service the needs of the market and members in the region

What we offer

health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement
equity to employees
sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles

Fulltime

Manager, Product Support - Figma Weave

Figma is growing our team of passionate creatives and builders on a mission to m...

Location

United Kingdom; Israel , London; Tel Aviv

Salary:

Not provided

Figma

Expiration Date

Until further notice

Requirements

4+ years leading high-performing support teams, primarily serving enterprise customers in technical SaaS environments
deep expertise in people leadership and building effective, results-driven teams
consistently focused on elevating both the customer and employee experience through continuous improvement
experienced in driving outcomes and leading enterprise support initiatives within fast-paced, hyper-growth organizations
proven ability to partner cross-functionally with Sales and Engineering to advance meaningful customer outcomes
strong hands-on understanding of enterprise technical concepts, including SSO, SCIM, APIs, provisioning/de-provisioning, domain management, and security workflows

Job Responsibility

Build, Lead and develop the Support team, setting a high bar for customer experience, quality, and performance, with a focus on delivering premium customer experiences
Manage, coach, and empower the team to meet the KPIs most critical to success, driving clarity, alignment, and accountability
Partner with Product Support Operations to recommend and implement operational improvements that enhance our ability to deliver support at scale
Collaborate closely with the leadership team to unblock high-value customers, support complex organization migrations, and guide major account transitions, ensuring continuity and customer satisfaction
Work with Voice of the Customer, Product, and Engineering teams to surface meaningful insights that drive product and journey improvements
Use data and trends to identify opportunities, anticipate risks, maintain queue health, and inform strategic decision-making
Implement and refine support methodologies that elevate both the customer experience and team effectiveness
Manage high-visibility and executive escalations with clarity and urgency, partnering cross-functionally to drive fast and lasting resolutions

Account Executive, Enterprise - Figma Weave

Figma

Location:
United States , New York

Category:
Sales

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 15, 2026

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Job Posted:January 15, 2026

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