Account Executive Director, Workforce Job at Socure

Executive Director, Service Operations – Medicaid Contact COE

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Hartford

Salary:

131500.00 - 303195.00 USD / Year

CVS Health

Expiration Date

Until further notice

Requirements

Approximately 10+ years of progressive leadership experience in service operations or contact center environments
Prior experience within a large health plan, managed care organization, or payer environment preferred
Proven success leading large, complex operations, including responsibility for 500+ colleagues across multiple geographies
Demonstrated experience leading transformation initiatives within contact center or service operations (e.g., workforce optimization, member experience redesign, technology enablement)
Strong understanding of Government Programs will be valued
Experience managing multi-million-dollar budgets with strong operational and financial acumen
Demonstrated ability to establish and manage KPIs at scale and drive performance outcomes
Experience partnering with Technology organizations
Familiarity with modern contact center platforms (e.g., GPS (Guided Personal Service) will be valued
Passion for leveraging AI and digital capabilities to enhance service delivery and member experience

Job Responsibility

Setting the strategic direction and driving performance across a complex, high-volume service organization of 500+ colleagues in a work-from-home environment
Designing and executing a forward-looking service operations strategy aligned to enterprise priorities, the evolving regulatory landscape, and the unique needs of Medicaid populations
Partnering closely with Medicaid Plan CEOs and senior leadership to ensure alignment on service delivery, member experience, and operational outcomes
Working in close collaboration with the Technology Center of Excellence to advance digital capabilities, automation, and AI-driven solutions across the contact center
Establishing policies, programs, and operating models that support financial, operational, and service objectives
Leading end-to-end service operations processes and ensuring alignment with broader business strategy
Developing data-driven insights, forecasting, and financial plans to optimize performance
Overseeing large-scale operational initiatives, including transformation efforts, organizational design, and continuous improvement of service delivery
Driving a culture of accountability, empowerment, engagement, and high performance through strong people leadership, clear communication, and disciplined performance management
Ensuring consistent delivery against service standards, enhancing quality and efficiency, and elevating the overall member experience

What we offer

Medical, dental, and vision coverage
Paid time off
Retirement savings options
Wellness programs
Bonus, commission or short-term incentive program
Equity award program

Fulltime

Executive Director, Facilities Management

The Executive Director of Facilities Engineering and Maintenance reports to the ...

Location

United States , Charleston

Salary:

Not provided

MUSC Health

Expiration Date

Until further notice

Requirements

Master's degree in Engineering, Architecture, Facilities, Construction Management or Engineering Technology and minimum of 10 years' related work experience, a minimum of 7 years' of which must have been in a supervisory capacity
Will consider candidates without a Master's but must be obtained/completed within 2 years of hire
Broad knowledge of HVAC, mechanical and electrical repair and systems, utilities, and total building systems associated with the healthcare or higher education industry

Job Responsibility

Plan, develop and implement Facilities Operations and Maintenance program requirements ensuring critical mechanical, electrical, and plumbing systems, and all other associated items of equipment operate with the intended reliability, efficiency, and compliance
Establish and direct a comprehensive Facilities Operations and Maintenance program that meets or exceeds all life safety, fire safety, physical environment, and regulatory requirements, while driving a culture of safety, accountability, and continuous improvement
Collaborate with other senior leaders within the Charleston Facility Engineering Division to ensure resources are managed collectively to support all requirements on and off campus
Work closely with the Business Services team ensuring appropriate budgeting is identified and established to effectively support staffing, tools, test equipment, training, and external contracted support
Ensure complete and compliant documentation of all maintenance activity and set standards, processes, and procedures for utilities response, risk mitigation, and communication of outages or repairs
Partner with MUHA Regional Facility Directors, Planning, Design, and Construction peers, and other organizational leaders to ensure that all repairs, maintenance, and construction activities within existing occupancies are conducted in a safe manner according to policies and compliance requirements
Provide leadership and planning for capital infrastructure renewal projects across Charleston RHN facilities exceeding $15M annually
Develop, administer, and monitor department staffing and operational budgets exceeding $63M annually
Ensure continuous regulatory readiness by implementing industry-leading maintenance programs, optimizing planning and scheduling, and maintaining appropriate inventories
Ensure 24/7/365 operational availability of all facilities and a state of preparedness for all buildings and systems related to adverse weather events, natural disasters, and other emergencies

Fulltime

New

Senior Director, Accounting Operations

10X Genomics is a life science technology company building tools that enable sci...

Location

United States , Pleasanton

Salary:

245200.00 - 331800.00 USD / Year

10x Genomics

Expiration Date

Until further notice

Requirements

12+ years of progressive accounting experience, including direct responsibility for cost accounting in a manufacturing or life science environment
5+ years managing multi-functional accounting teams
Deep knowledge of US GAAP across cost accounting, GL, and payroll disciplines
Demonstrated experience driving close process improvements and building scalable accounting operations
Strong communication skills with the ability to translate accounting concepts for non-finance stakeholders
Proven track record of developing accounting talent and building team accountability

Job Responsibility

Own end-to-end accounting operations including month-end and quarter-end close, ensuring accuracy, timeliness, and auditability across all sub-functions
Serve as day-to-day escalation point for accounting operations issues, proactively surfacing risks and driving resolution
Partner with the Internal Control team to build and maintain a strong internal control environment, and lead the remediation of any identified control deficiencies
Leverage financial data and metrics to identify trends, risks, and improvement opportunities, translating complex accounting information into clear, actionable insights for executive leadership
Partner with FP&A and business partners to ensure financial data integrity and support forecast and budget cycles
Oversee standard costing, manufacturing variance analysis, inventory valuation, and cost of goods sold reporting
Drive process mapping and documentation of cost accounting procedures to support operational continuity
Partner with operations and supply chain to ensure cost data accurately reflects manufacturing and production activity
Lead integration of cost accounting insights into management reporting and business reviews
Oversee GL integrity, chart of accounts governance, and intercompany accounting

What we offer

Equity grants
Comprehensive health and retirement benefit programs
Annual bonus program or sales incentive program
Competitive and comprehensive health benefits package
Competitive easy-to-use benefits that promote wellbeing and make your life easier
Family friendly policies like parental leave, and other benefits
Generous time off

Fulltime

Sr Director, Event Technology I

The Senior Director, Event Technology (Sr DET I), is responsible for directing t...

Location

United States , Los Angeles

Salary:

105000.00 - 140000.00 USD / Year

Encore Global

Expiration Date

Until further notice

Requirements

Bachelor’s degree is preferred or equivalent experience
7+ years of audio-visual experience
7+ years of operations supervisory/management experience
5+ years of customer service or hospitality experience is preferred
Effective relationship management skills and experience
Strong financial acumen, Sales Planning, Forecasting & CRM
Excellent written and oral communication and presentation skills
Ability to support growth initiatives
Proficiency with the use of computer hardware
Proficiency with computer software and programs, including the Internet and Microsoft Office

Job Responsibility

Develop and maintain strong relationships with clients at all levels of their organization and provide outstanding customer service while focusing on customer retention
Service high profile/visibility events and act as a point of escalation when needed
Seek to establish and maintain valuable industry relationships
Identify key issues and decision makers that will influence the contract renewal and leverage all available internal resources to facilitate the planning effort for renewing existing business
Create and participate in business review presentations
Identify new opportunities for revenue streams and select services and partner with regional leadership
Drive Results by managing an efficient and profitable operation with a focused approach on revenue maximization and profitability using cost control measures in accordance with the company’s standard operating procedures
Support the achievement of Encore’s financial goals for the location by ensuring the collaboration between the Sales and Operations leadership teams and through effective direction of same
Train and directs Operations, Sales Directors and Managers to complete standard and ad hoc reports
Complete and analyzes reports and budgets to effectively manage the business

Fulltime

Human Resources Director

We are seeking a SHRM certified Director of Human Resources to join the United W...

Location

United States , Cincinnati

Salary:

Not provided

United Way

Expiration Date

Until further notice

Requirements

Bachelor’s Degree or equivalent experience in human resources or management
SHRM-SCP or SHRM-CP certification required, or willingness to obtain within 6 months as a condition of employment
Minimum of 10 years of progressive HR experience, including experience leading HR teams and implementing talent management programs
Strong knowledge of HR policies, procedures, and employment laws and regulations
Proficient in computer applications including Microsoft Office 365

Job Responsibility

Partners with Executive staff to provide strategic HR guidance, including workforce planning, organizational design, and change management
Serves as a consultative resource to all people managers regarding human resources matters
Provides consultative resources to all employees providing coaching, dispute resolution, professional development recommendations or other appropriate support as necessary
Responds to and facilitates investigation and/or resolution of employee relations issues
Oversees the implementation of inclusive recruitment, orientation, development, and retention processes
Develops and implements comprehensive talent development strategies and programs
Leads the design and implementation of training and development initiatives
Strengthens staff performance & accountability across the organization
Works closely with executive leadership and managers to identify critical skill gaps and talent priorities
Drives effective succession planning programs

What we offer

Generous paid time off including vacation, personal, sick, and holiday time
Medical, Dental, Vision, Life Insurance, 403b plan with company match
Short-Term & Long-Term Disability Insurance
Employee Assistance Program and access to other free health programs
Community volunteer opportunities
Professional development and training opportunities

Fulltime

Chief HR Officer / Senior Vice President

The Chief Human Resources Officer / Senior Vice President of the Mandel Leadersh...

Location

United States , Cleveland

Salary:

Not provided

Engage Cleveland

Expiration Date

Until further notice

Requirements

Bachelor's degree in Human Resources, Organizational Development, Business Administration, Social Sciences, or a related field
10+ years of progressive leadership experience in human resources, talent management, leadership development, or organizational development, including senior-level or organization-wide responsibility
Deep knowledge of HR operations, employment law, and best practices across the employee lifecycle
Demonstrated ability to build trust and work effectively with senior professionals, boards, and volunteers
Strong strategic thinking, facilitation, and executive coaching skills
High degree of discretion and professional integrity
ability to manage sensitive and confidential matters, and aptitude to inspire confidence and cooperation
Working knowledge of and/or experience in the Jewish community, and Jewish culture and traditions
Master's degree in Human Resources, Organizational Development, Leadership, Business Administration (MBA), Public Administration (MPA), or related field
Professional certification(s) such as SHRM-SCP, SPHR, and ICF or similar coaching credential

Job Responsibility

Align talent strategy, leadership development, and HR infrastructure with evolving organizational and community priorities
Serve as a trusted advisor to the President and senior management team on organizational design, workforce planning, leadership transitions, and succession planning
Act as the chief advocate and voice for the Federation’s people, leadership development, and organizational culture agenda with senior management and lay leadership
Contribute to Federation-wide vision, strategy, and long-term planning as a member of the senior management team
Champion a culture of belonging, care, accountability, and shared purpose grounded in Jewish values and communal responsibility, and reflected consistently in policies, leadership behaviors, and organizational practices
Lead strategies that strengthen employee engagement, connection, and recognition across departments
Create meaningful opportunities for cross-team collaboration, professional growth, and alignment between mission and daily work
Provide executive oversight of all HR operations across the employee lifecycle, including recruitment, onboarding, development, performance management, compensation, benefits, employee relations, and offboarding
Develop, implement, and regularly review HR policies, procedures, codes of conduct, and the employee handbook to ensure compliance with federal, state, and local employment laws, regulations, and industry standards
Stay current on legislative and regulatory changes affecting employment, benefits, workplace safety, labor relations, and data privacy, ensuring organizational policies and practices are updated accordingly

Fulltime

Director CfOR Operations

Increasing demand for real-world evidence (RWE) from regulatory and reimbursemen...

Location

United States of America , Thousand Oaks

Salary:

181195.35 - 245146.65 USD / Year

Amgen

Expiration Date

Until further notice

Requirements

Doctorate degree and 4 years of experience in operations or clinical studies or Master’s degree and 8 years of experience or Bachelor’s degree and 10 years of relevant experience
12+ years of experience in biotechnology, pharmaceutical, healthcare, or management consulting, with increasing scope and responsibility
Demonstrated track record of building, scaling, or transforming operational functions in complex, matrixed environments
Proven ability to drive measurable operational improvements (e.g., reduced cycle times, increased throughput, improved cost efficiency)
Strong leadership experience with a focus on talent development, performance management, and team accountability
Deep understanding of observational research and the drug development lifecycle across Research, Development, Regulatory, and Medical
Exceptional problem-solving skills, with the ability to structure ambiguous challenges and implement practical, scalable solutions
Strong executive communication and stakeholder management skills, with the ability to influence without authority
Experience implementing digital tools, automation and analytics to improve operational performance, with the ability to evaluate and adopt emerging technologies, including AI
High degree of ownership, learning agility, and adaptability in a fast-paced, evolving environment

Job Responsibility

Lead the operational engine that enables the efficient, scalable, and compliant delivery of observational research across CfOR
Own and evolve core operational processes supporting observational research, including contracting, study start-up and close-out, supplier governance and compliance workflows
Drive measurable improvements in cycle time, predictability, and throughput across the portfolio
Identify operational bottlenecks and implement scalable solutions, including process standardization, automation, and tool adoption
Establish structured project management approaches across workflows to improve planning, execution, and visibility
Own core operational processes, including headcount planning, financial forecasting, budget oversight, and resource optimization
Lead annual budgeting, forecasting, and quarterly Latest Estimates in partnership with Finance
Oversee external workforce strategy, supplier mix, and resource capacity planning to align with portfolio demand
Ensure disciplined financial management and accountability to budget targets
Serve as the primary operational interface across R&D, Medical, Finance, Legal, Procurement, Quality, and Compliance

What we offer

Health and welfare plans for staff and eligible dependents
Financial plans with opportunities to save towards retirement or other goals
Work/life balance
Career development opportunities
Retirement and Savings Plan with generous company contributions
Group medical, dental and vision coverage
Life and disability insurance
Flexible spending accounts
Discretionary annual bonus program or sales-based incentive plan
Stock-based long-term incentives

Fulltime

Director of Manufacturing

We are looking for an experienced Director of Manufacturing to lead production o...

Location

United States , Minneapolis

Salary:

125000.00 - 145000.00 USD / Year

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor's degree in manufacturing, engineering, project management, supply chain, business, communications, or a related field
At least 7 years of leadership experience in manufacturing, production management, project management, or supply chain operations
Demonstrated success leading large teams in a production environment and improving operational performance through strong managerial oversight
Working knowledge of manufacturing processes, production planning, inventory flow, logistics execution, and lead-time management
Experience applying lean manufacturing methods and continuous improvement practices to increase efficiency and reduce waste
Familiarity with compliance, regulatory expectations, and safety standards within a manufacturing setting
Ability to manage vendor relationships, coordinate deliverables, and communicate effectively with internal stakeholders and customers

Job Responsibility

Direct daily manufacturing activities to achieve production targets while maintaining strong standards for safety, quality, and operational efficiency
Set measurable expectations across production areas and reinforce accountability through consistent performance management and process discipline
Develop workforce plans that support current output requirements and future expansion, including staffing, team development, and labor allocation
Stay closely connected to frontline operations to identify barriers, support supervisors, and improve overall team effectiveness
Create and refine manufacturing workflows, work center structures, and production plans to improve throughput and reduce inefficiencies
Address operational issues quickly by evaluating risks, making informed decisions, and implementing practical corrective actions
Collaborate with engineering, supply chain, vendors, and business leaders to coordinate priorities and ensure smooth execution across functions
Use subject matter expertise from internal and external partners to strengthen processes, resolve gaps, and improve manufacturing outcomes
Promote continuous improvement initiatives grounded in lean manufacturing principles, safe operating practices, and sustainable cost performance

What we offer

Full benefits package (medical, dental, vision)
401K with company match
PTO + Paid Holidays

Fulltime

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Account Executive Director, Workforce

Job Description

Job Responsibility

Requirements

Nice to have

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