Account Executive Development Program

• Support the Strategic Account Executive in managing day-to-day client needs, including meeting preparation, follow-ups, and action tracking.
• Help build relationships with client contacts by providing timely responses, coordinating the right internal resources, and maintaining a high level of professionalism.
• Assist with renewal and retention activities by gathering inputs, compiling materials, and supporting proposal/contract processes under guidance.
• Coordinate internal partners (delivery, operations, product, finance, legal) to help resolve client questions, service issues, and escalations, ensuring clear ownership and deadlines.
• Maintain account documentation (contact lists, meeting notes, risks/issues logs, success plans) and keep CRM/account records accurate and current.
• Prepare standard reporting and performance review materials (service metrics, milestones, outcomes) and help summarize insights for client discussions.
• Identify potential cross-sell/upsell signals (new needs, pain points, organizational changes) and route opportunities to the SAE and appropriate teams.
• Learn and apply Alight solution knowledge and delivery basics to connect client needs to the right capabilities and next steps.

• 3–5 years of experience in account management, client success, sales support, consulting support, or customer-facing roles (HR/benefits, healthcare, brokerage, SaaS, or related industries preferred).
• Exposure to supporting employer or enterprise accounts (or comparable B2B clients) with multiple stakeholders
• experience with 1,000+ employee accounts is a plus.
• Strong written and verbal communication skills with the ability to present information clearly and professionally.
• Demonstrated organization and follow-through: able to manage multiple priorities, maintain detailed notes, and meet deadlines.
• Foundational problem-solving skills and comfort coordinating across teams to drive issues to resolution.
• Growth mindset and curiosity to learn solutions, delivery processes, and consultative selling skills.
• Comfort using CRM and productivity tools (e.g., Microsoft Office) to maintain account records, reporting, and documentation.
• Collaborative, client-first approach with professionalism and discretion when handling sensitive client information.
• Willingness and ability to travel as needed to support business objectives, including client meetings, team collaboration, and on-site engagements.

experience with 1,000+ employee accounts is a plus

• health, dental and vision coverages starting Day One
• wellbeing programs
• retirement plans with contribution matching
• generous time off
• parental leave
• continuing education
• career growth opportunities