CrawlJobs Logo

Account Executive, Commercial

intercom.com Logo

Intercom

Location Icon

Location:
Ireland , Dublin

Category Icon
Category:
Sales

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent, Fin, is the most advanced customer service AI agent on the market, and when paired with our Helpdesk becomes the complete Intercom Suite for AI-enhanced support across the customer lifecycle. You’ll join our EMEA SMB Business sales team to drive new business growth with high-potential SMB customers.

Job Responsibility:

  • Own the full sales cycle — prospecting, discovery, value-based demos, negotiation, and close —across our EMEA SMB customer base for deal sizes between 20k-250k ARR
  • Generate and progress pipeline through a healthy mix of inbound qualification and targeted outbound, partnering closely with SDRs and Marketing
  • Lead incisive discovery to uncover business problems, quantify impact, and align stakeholders on an Intercom value narrative
  • Deliver compelling product demos and evaluations that showcase the Intercom Suite, including our Fin AI agent, tailored to each customer’s goals and constraints
  • Navigate procurement, security, and legal processes with support from cross-functional partners
  • keep deals moving with clear next steps and timelines
  • Forecast accurately, maintain crisp CRM hygiene, and communicate risks and upside with clarity
  • Influence the product roadmap by sharing structured market feedback and customer insights
  • Champion Intercom’s values in every interaction with customers and teammates

Requirements:

  • 2+ years closing new business in B2B SaaS, ideally with SMB customers and familiarity with running larger deals +100k-200k ARR
  • Consistent track record of exceeding quota with strong opportunity management, multi-threading, ROI modelling and deal execution
  • Exceptional discovery, storytelling, and demo skills grounded in business value and outcomes
  • Skilled at generating pipeline through outbound and partner-led motions in tandem with SDRs/Marketing
  • Adept at running structured evaluations and managing commercial processes (pricing, redlines, security)
  • Proficient with modern CRM and sales productivity tools
  • strong written and verbal communication skills
  • Experience with MEDDPICC or similar sales methodologies
  • Rigorous deal inspection and a clear understanding of forecasting principles

Nice to have:

  • experience selling customer service, helpdesk, AI, or messaging solutions
  • interest in the broader support-tech ecosystem
What we offer:
  • Competitive salary and equity in a fast-growing start-up
  • We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
  • Regular compensation reviews - we reward great work!
  • Pension scheme & match up to 4%
  • Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
  • Flexible paid time off policy
  • Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
  • Cycle-to-Work Scheme
  • MacBooks are our standard, but we also offer Windows for certain roles when needed

Additional Information:

Job Posted:
December 27, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Icon
Intercom - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Account Executive, Commercial

Commercial Account Executive

We are seeking an experienced Account Executive to join our client’s commercial ...
Location
Location
United Kingdom , Sussex
Salary
Salary:
45000.00 - 50000.00 GBP / Year
https://www.lawesrecruitment.co.uk Logo
Lawes Consulting Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience as an Account Executive within the insurance sector, with a focus on commercial insurance
  • Strong knowledge of insurance products, markets, and underwriting processes
  • Proficiency in using insurance platforms and client management systems
  • Comprehensive understanding of compliance regulations, including FCA regulations and Consumer Duty obligations
Job Responsibility
Job Responsibility
  • Build and nurture long-lasting relationships with clients, serve as the primary point of contact, and proactively engage to ensure their evolving needs are met
  • Identify and develop new business opportunities through networking, referrals, and market knowledge, driving the growth of the business by generating new leads and closing opportunities
  • Oversee the renewal process for existing clients, negotiate with insurers, and review/update client policies regularly
  • Ensure adherence to regulatory requirements, provide guidance on compliance matters to clients, and ensure accurate and up-to-date client documentation
  • Collaborate closely with team members, support collective business goals, and share market insights and best practices
  • Stay informed on market trends, industry developments, and build/maintain strong relationships with key industry contacts
What we offer
What we offer
  • Competitive remuneration package
  • Opportunities for continuous growth and development
  • Collaborative and supportive work environment
  • Access to in-house MGA team and specialist services
  • Fulltime
Read More
Arrow Right

Commercial Account Executive

Our client, a well-established and growing insurance brokerage, is looking for a...
Location
Location
United Kingdom , Birmingham
Salary
Salary:
55000.00 - 60000.00 GBP / Year
https://www.lawesrecruitment.co.uk Logo
Lawes Consulting Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong knowledge of general commercial insurance products and markets
  • Excellent communication and negotiation skills
  • Ability to build and maintain strong client relationships
  • Confident in managing a portfolio with premiums ranging from £1k – £100k
  • Strong business development skills with a proactive approach to identifying opportunities
  • Highly organised with strong attention to detail
  • Ability to work effectively in a fast-paced environment and manage multiple tasks
  • 5-7 years plus experience in the insurance industry, specifically within commercial insurance
  • Proven track record of managing a book of business successfully
  • Experience dealing with a mix of New and Existing business
Job Responsibility
Job Responsibility
  • Managing and growing an inherited book of business, ensuring excellent client service
  • Developing and maintaining strong client and insurer relationships
  • Advising clients on the best insurance solutions for their needs
  • Handling renewals, mid-term adjustments, and new business enquiries
  • Negotiating with insurers to secure competitive terms for clients
  • Identifying opportunities for cross-selling and upselling additional products
  • Working closely with internal teams to ensure smooth client onboarding and servicing
  • Fulltime
Read More
Arrow Right

Commercial Account Executive

As a Commercial Account Executive, you will be responsible for managing and grow...
Location
Location
United Kingdom , North West London
Salary
Salary:
55000.00 GBP / Year
https://www.lawesrecruitment.co.uk Logo
Lawes Consulting Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5 years commercial insurance experience in a client facing role
  • Have a mixed larger SME/Mid-Market proven track record dealing with a broad range of accounts incl. construction, property, professional indemnity, general combined & fleets
  • Proven track record of success in commercial insurance account management, sales and servicing accounts
  • Strong understanding of commercial business operations and challenges
  • Exceptional communication and negotiation skills
  • Ability to work independently and as part of a team in a fast-paced, dynamic environment
  • Conducting client presentations with commercial clients
  • Analysing sales data and client feedback to identify opportunities for growth and improvement
  • Collaborating with internal teams to develop customised solutions for commercial clients
  • Nurturing relationships with existing commercial accounts and pursuing new business opportunities
Job Responsibility
Job Responsibility
  • Develop and execute strategic plans to achieve sales targets and expand the customer base within the commercial segment
  • Build and maintain strong relationships with key stakeholders and decision-makers within commercial accounts
  • Identify and address client needs, providing tailored solutions and recommendations to drive business growth and customer satisfaction
  • Collaborate with internal teams to ensure seamless delivery of products and services to commercial clients
  • Proactively monitor and analyse account performance, identifying areas for improvement and implementing strategies to maximize customer retention and revenue growth
  • Stay current with industry trends and market conditions, providing insights and recommendations to internal teams and clients
What we offer
What we offer
  • DIS and PMI included within package + pension
  • Fulltime
Read More
Arrow Right

Private Clients & Commercial Account Executive

Job title: Private Clients & Commercial Account Executive. Salary: £45,000. Loca...
Location
Location
United Kingdom , London
Salary
Salary:
40000.00 - 50000.00 GBP / Year
https://www.lawesrecruitment.co.uk Logo
Lawes Consulting Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous HNW & Commercial experience
  • Cert CII qualified
  • Comprehensive knowledge of relevant policies including current market conditions
  • Ability to use all IT systems made available for the role and to maintain computer records in the prescribed manner
  • Excellent relationship skills
  • An understanding of Acturis
  • Working knowledge of all the main classes of General Insurance and the CII’s Code of Ethics and GDPR & Consumer Duty
  • Working knowledge of the inhouse product range, policy wordings and service standards
Job Responsibility
Job Responsibility
  • Successfully convert New business leads from initial client contact to close of sale
  • To design insurance programmes for the protection of the material assets and liabilities of clients and oversee their effective operation
  • To develop strong relationships with new and existing clients
  • Provision of high level professional advice to clients
  • To seek and secure new accounts and generate new business revenue
  • To identify cross selling and referral opportunities
  • To take ownership of client accounts, resolving queries and problems in a timely and efficient manner to avoid credit control, bad debt and insurer reconciliation issues
  • Assist in achieving Group/Division client retention targets by providing an excellent level of service
  • Liaise effectively with the client to agree an appropriate strategy for renewal and/or new business
  • Obtain quotations or renewal terms and present to client
  • Fulltime
Read More
Arrow Right

Commercial Insurance Account Executive

The purpose of the role is to service a portfolio of mid-market to large commerc...
Location
Location
United Kingdom , Central Scotland
Salary
Salary:
50000.00 - 70000.00 GBP / Year
https://www.lawesrecruitment.co.uk Logo
Lawes Consulting Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience of building and servicing a commercial insurance client portfolio
  • Track record of handling most classes of insurance risks including property, motor, fleet, EL, PL, commercial combined, etc.
  • Experience of winning new business and building client relationships
  • Possess established insurer relationships
  • Confident handling new and existing business
  • Strong communication and interpersonal skills
  • Awareness of the insurance market principles and practice
  • Awareness of FCA and other regulations
  • CERT CII qualified or working towards preferred
  • Determined to achieve personal and company targets
Job Responsibility
Job Responsibility
  • Servicing a portfolio of mid-market to large commercial insurance clients
  • Building relationships with key clients
  • Advising on best products available
  • Providing quotations on most classes of commercial product lines, including property, motor, EL, PL, commercial combined, fleet, cyber, etc.
  • Arranging client new business and renewal meeting
  • New business, Mid-term adjustments, insurance and renewals
  • Lapses and cancellations
  • Liaising and negotiating with insurers
  • Arranging finance agreements
  • Working closely with support brokers, directors, marketing and claims teams
What we offer
What we offer
  • Competitive basic salary of up to £70k (DOE), plus car allowance, bonus and flexible benefits
  • Competitive company pension scheme
  • 28 days holiday, plus bank holidays
  • Support with professional qualifications
  • Enhanced maternity and paternity scheme
  • Flexible benefits suite
  • Fulltime
Read More
Arrow Right

Commercial Account Executive

Our client is seeking a motivated and relationship-driven Commercial Account Exe...
Location
Location
United Kingdom , Milton Keynes
Salary
Salary:
55000.00 - 60000.00 GBP / Year
https://www.lawesrecruitment.co.uk Logo
Lawes Consulting Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A customer-focused mindset and commitment to delivering outstanding service
  • Experience working with commercial clients in the insurance sector
  • Strong business development skills and a solid network of contacts
  • High attention to detail with excellent numeracy and literacy skills
  • Confident and effective communicator with all levels of stakeholders
  • Self-motivated with the ability to work independently and solve problems
  • Excellent time management, flexibility, and ability to meet targets
  • Strong analytical and decision-making skills to support business growth
  • Adaptable in a fast-paced environment with a positive, resilient attitude
  • Team-oriented and collaborative, with a talent for nurturing long-term relationships
Job Responsibility
Job Responsibility
  • Provide relevant management information to support effective decision-making
  • Oversee and forecast renewal and new business activity to aid in planning and prioritisation
  • Conduct market research and gather feedback to support product and wording development
  • Identify opportunities to grow the book of business and increase market presence
  • Review client documentation to ensure accuracy for the quoting process
  • Collate and communicate client requirements to facilitate effective risk marketing
  • Prepare and check market presentations that showcase tailored solutions
  • Liaise with and advise clients, resolving queries to ensure high satisfaction
  • Respond to market and third-party enquiries to maintain strong relationships
  • Produce accurate, high-quality market documentation with proper authorisation
  • Fulltime
Read More
Arrow Right

Commercial Account Executive

Lawes are excited to be working with a highly regarded, independent brokerage in...
Location
Location
United Kingdom , London
Salary
Salary:
50000.00 - 55000.00 GBP / Year
https://www.lawesrecruitment.co.uk Logo
Lawes Consulting Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 2 years’ experience in Professional Indemnity insurance
  • Strong knowledge of commercial insurance products, including PI, Property, Liability, and Financial Lines
  • Previous experience handling Mid-Market or Corporate clients (ideally £10m+ turnover)
  • Proficiency in Acturis, including reporting and dashboards
Job Responsibility
Job Responsibility
  • Manage and retain an existing portfolio of clients across diverse industries
  • Identify, develop, and convert new business opportunities
  • Provide strategic renewal advice and secure competitive terms
  • Support Account Handlers and collaborate with senior stakeholders across the business
  • Deliver a high standard of service and advice in line with regulatory and internal standards
  • Assist with claims and adjustments as needed, ensuring client satisfaction throughout
  • Identify cross-sell opportunities across broader insurance solutions
What we offer
What we offer
  • Engage in CPD and training programmes, including CII exam support
  • Fulltime
Read More
Arrow Right

Commercial Account Executive

Lawes is recruiting on behalf of a well-established and fast-growing insurance o...
Location
Location
United Kingdom , Warwickshire
Salary
Salary:
85000.00 GBP / Year
https://www.lawesrecruitment.co.uk Logo
Lawes Consulting Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of experience in the commercial insurance sector
  • Demonstrated ability to manage a diverse portfolio with a focus on client retention and growth
  • Proven success in driving new business
  • Strong working knowledge of commercial insurance products and regulatory expectations
  • Experience operating across competitive and regionally diverse markets
  • ACII qualified or working towards the qualification
  • Familiarity with platforms such as Acturis
Job Responsibility
Job Responsibility
  • Maintain and develop a well-established commercial book of business (£150K-£200K, depending on region and experience)
  • Generate new business through proactive outreach, referrals, and industry engagement
  • Provide tailored insurance solutions to mid-sized and larger commercial clients
  • Ensure all work aligns with current compliance and regulatory standards
  • Support business-wide objectives following recent structural changes aimed at boosting performance
  • Collaborate with colleagues across multiple locations to maximise opportunities and service delivery
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy