Account Executive, Client Services Job at Vaniam Group

Account Executive, Client Services

As our Account Executive, your primary goal is to oversee successful implementat...

Location

United States , Washington, DC

Salary:

70000.00 - 85000.00 USD / Year

Vaniam Group

Expiration Date

Until further notice

Requirements

Bachelor’s degree
2+ years of client services experience
1+ year of agency or pharmaceutical advertising experience
Working knowledge of digital marketing
Good working knowledge of pharmaceutical and biotech industries and scientific communications
Is proactive and results oriented, with a commitment to accountability
Possesses strong interpersonal skills, with the ability to interact effectively and professionally at all levels within the organization and with clients
Proficiency in MS Office, Adobe, WebEx (or other similar systems)
Excellent problem-solving skills, including the ability to analyze information skillfully, develop alternative solutions, and work well in group problem-solving solutions
Strong organizational skills

Job Responsibility

Oversee successful implementation of existing client SOWs
Coordinate internal and external resources
Manage timelines and budgets
Provide day-to-day communication with the clients
Troubleshoot, remain cool under pressure, and communicate concisely and effectively to keep clients and internal teams informed and organized
Demonstrate knowledge of therapeutic area of assigned account(s) and competitive environment as well as healthcare regulation implications
Demonstrate knowledge of agency procedures, identify typical issues, and escalate appropriately
Employ ability to modify core product framework plans to form custom project plans
Evaluates deliverables against Project Briefs
Show resourcefulness and thoroughness in supporting the development of tactical plans (including budgets and timelines)

What we offer

100% remote environment with opportunities for local meet ups
Positive, diverse, and supportive culture
Passionate about serving clients focused on Cancer and Blood diseases
Investment in you with opportunities for professional growth and personal development through Vaniam Group University
Health benefits – medical, dental, vision
Generous parental leave benefit
Focused on your financial future with a 401(k) Plan and company match
Work-Life Balance and Flexibility
Flexible Time Off policy for rest and relaxation
Volunteer Time Off for community involvement

Fulltime

Client Services Account Executive

We are looking for an Account Executive to join our Client Services team. This r...

Location

United Kingdom , London or Manchester

Salary:

24000.00 - 28000.00 GBP / Year

Rise at Seven

Expiration Date

Until further notice

Requirements

1 year’s agency experience or recent graduate with relevant subject and some work experience in or around agencies
Strong at organising and project management
Must have excellent communication and interpersonal skills
Proven ability to manage multiple accounts and projects simultaneously
Understand client satisfaction and impact on business growth by retaining accounts
Have a good understanding of service offering

Job Responsibility

Ensure efficient and careful management of both new and existing client accounts
Work closely with the Account Directors and Client Services Director where needed to ensure smooth running of accounts
Build and maintain strong relationship with your clients on a day-to-day level
Make sure clients know what Rise at Seven is doing for them week by week – with clear action logs and task deadlines
Input and support Account Managers or Directors on client meetings across your accounts, making sure that slides are up to date and done on time
Ensure that all the right people are attending your client meeting, ensuring everyone understands the role they play on the account and how they can add value
Ensure effective collaboration between the teams which are working on your clients’ accounts and keep them informed on how these accounts are performing
Make sure that client teams are aware of the clients’ priorities and needs
Showcase our work to your clients (our SEO, PR, Content offerings and so on), helping them to see the bigger picture
Spot opportunities to make the way we deliver work for clients better, bringing proactive ideas and solutions to relevant senior team members to streamline our approach or find efficiencies

What we offer

30 days holiday allowance plus Bank Holidays
Your Birthday off
Continued learning opportunities
Loyalty holidays - accrue one day extra per anniversary year (up to 5 days)
Christmas and New Year shutdown
Access to Private Medical Insurance
Health cashback plan
Group life assurance scheme
Company pension scheme
Regular socials

Fulltime

Lead Account Executive Operations - Client Services

The Lead Account Executive provides essential operations support for direct conn...

Location

United States , Houston

Salary:

109900.00 - 125400.00 USD / Year

Capital One

Expiration Date

Until further notice

Requirements

High School Diploma, GED or equivalent certification
At least 6 years of payments industry experience within financial services

Job Responsibility

Providing dedicated operational support to various stakeholders, including acquirers, network partners, issuers and processors
Conducting research on complex situations and troubleshooting issues related to end-to-end transaction processing, acceptance complaints and issuer launches
Supporting business development through the onboarding of new franchises, issuers, acquirers, processors
Managing compliance with operating rules and regulations, coordinating certification and supporting participants through the semi-annual release process
Leading internal projects, ensuring documentation meets auditing requirements, and serving as a Subject Matter Expert (SME) on key authorization and settlement applications, internal systems and tools
Managing strategically important partners and driving continuous improvement by seeking holistic solutions for client-impacting issues
Client Engagement: This is a client-facing role requiring approximately 10% travel

What we offer

Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
comprehensive, competitive, and inclusive set of health, financial and other benefits

Fulltime

Client Account Executive, Enterprise

As a Client Account Executive, Enterprise, you will be responsible for providing...

Location

United States , Tempe

Salary:

Not provided

Dialpad

Expiration Date

Until further notice

Requirements

7+ years of sales experience in an ever-changing environment
UCaaS / CCaaS experience strongly preferred
Proven success in meeting and exceeding revenue targets with either a New Business or Client Sales background
Ability to communicate, present, and influence key stakeholders and decision-makers
Experience providing timely and accurate forecasts to sales leadership
Excellent time management and organizational skills with the ability to track complex details
Experienced with CRM software (e.g., Salesforce) and G Suite tools (Google Sheets)

Job Responsibility

Focused on a portfolio of customers, the Enterprise CAE will own the sales process from start to finish. You will work closely with Sales Managers, Sales Engineers, Customer Success, Professional Services, Marketing, and Dialpad Partners to grow our existing customer base
Create an account plan for how you will achieve your quarterly goals
Cultivate relationships with our customers to gain insight into customer strategy and expansion plans
Work leads and generate pipeline
Achieve or exceed quarterly revenue goals
Serve as a Dialpad expert and become a trusted advisor and resource for your customers
Identify customers who would be a good fit for the Customer Advisory Board and Executive Sponsor Program. Become an advocate for the customer back to Dialpad

What we offer

Competitive salary
comprehensive benefits
real opportunities for growth
cutting-edge AI tools
robust training program
vibrant office environment
inclusive culture
Great Place to Work recognition

Fulltime

Event Services Client Account Manager

Allied Universal Event Services ® is hiring a Client Account Manager. This posit...

Location

United States , Minneapolis-St. Paul-Bloomington

Salary:

65000.00 - 75000.00 USD / Year

Allied Universal®

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
Minimum of three (3) years of event management, event operations, and/or event supervisory experience
Experience in hiring, developing, motivating, and retaining quality staff
Ability to develop and grow customer relationships
Ability to work in a team-oriented management environment with the ability to work independently
Ability to manage multiple priorities, complex situations, a diverse team of employees and client requirements on an ongoing basis
Ability to work in a team-oriented management environment while having an entrepreneurial attitude
Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
Highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology

Job Responsibility

Supervise the day-to-day event operations and staffing of an assigned client site
Manage a team of event supervisors and event staff including hiring/selection, scheduling, payroll, training, coaching, development and support, discipline, and terminations
Build, improve, and maintain effective relationships with both client and employees
Coordinate necessary support services to effectively manage client site to meet or exceed financial and operational goals and provide quality customer service
Ensure all required reporting and contract compliance requirements are met
Assure regular communication of issues or event with our client
Handle any escalated security issues or emergency situations appropriately
Communicate staffing needs via Requisition Form
assist recruiters in identifying, interviewing, and hiring quality candidates
Develop staff in both technical and professional skills through performance management (coaching, counseling, disciplining, training, annual formal performance evaluations, recognition, etc.)

What we offer

Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company's 401(k)plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly

Fulltime

Event Services Client Account Manager

Allied Universal® is hiring a Client Account Manager. This position is responsib...

Location

United States , Cleveland

Salary:

Not provided

Allied Universal®

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
Minimum of three (3) years of event management, event operations, and/or event supervisory experience
Experience in hiring, developing, motivating, and retaining quality staff
Ability to develop and grow customer relationships
Ability to work in a team-oriented management environment with the ability to work independently
Ability to manage multiple priorities, complex situations, a diverse team of employees and client requirements on an ongoing basis
Ability to work in a team-oriented management environment while having an entrepreneurial attitude
Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
Highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology

Job Responsibility

Supervise the day-to-day event operations and staffing of an assigned client site
Manage a team of event supervisors and event staff including hiring/selection, scheduling, payroll, training, coaching, development and support, discipline, and terminations
Build, improve, and maintain effective relationships with both client and employees
Coordinate necessary support services to effectively manage client site to meet or exceed financial and operational goals and provide quality customer service
Ensure all required reporting and contract compliance requirements are met
Assure regular communication of issues or event with our client
Handle any escalated security issues or emergency situations appropriately
Communicate staffing needs via Requisition Form
assist recruiters in identifying, interviewing, and hiring quality candidates
Develop staff in both technical and professional skills through performance management (coaching, counseling, disciplining, training, annual formal performance evaluations, recognition, etc.)

What we offer

Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company's 401(k)plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly

Fulltime

Client Account Executive, Mid-Market

As a Client Account Executive for Mid-Market at Dialpad, you will be responsible...

Location

United States , Austin

Salary:

Not provided

Dialpad

Expiration Date

Until further notice

Requirements

3-5+ years of experience in a closing sales role
Previous Mid-Market experience preferred
Proven success in meeting and exceeding revenue targets with either a New Business or Account Management background
Ability to communicate, present, and influence key stakeholders and decision-makers
Experience with solution selling techniques such as SPICED and/or MEDDICC
Experience providing timely and accurate forecasts to sales leadership
Excellent time management skills with the ability to track numerous details
Willingness to travel to customer locations or events as needed
SaaS sales background required, with bonus points for UCaaS/CCaaS
Experienced with CRM software (e.g., Salesforce) and GSuite tools (Google Sheets)

Job Responsibility

Provide best-in-class strategic account management across a portfolio of existing Dialpad customers while growing year-over-year revenue
Serve as a consultant to the client, demonstrating the value of what's possible through the implementation of additional Dialpad product suite offerings
Develop and execute a sales strategy for their book of business
Meet or exceed sales and revenue goals and objectives
Overall customer relationship management and customer satisfaction
Ensure customers are constantly realizing the value of their account
Own the sales process from start to finish
Work closely with Sales Managers, Sales Engineers, Customer Success, Professional Services, Marketing, and Dialpad Partners to grow existing customer base
Create a territory account plan for consistently achieving quarterly goals and activity metrics
Cultivate relationships with customers to gain insight into customer strategy and expansion plans

What we offer

Competitive salary
Comprehensive benefits
Real opportunities for growth
Cutting-edge AI tools
Robust training program
Inclusive office environment
Culture recognized as a Great Place to Work

Fulltime

Client Account Executive

As a Client Account Executive for Mid-Market at Dialpad, you will be responsible...

Location

United States , Tempe

Salary:

Not provided

Dialpad

Expiration Date

Until further notice

Requirements

3-5+ years of experience in a closing sales role
Proven success in meeting and exceeding revenue targets with either a New Business or Account Management background
Ability to communicate, present, and influence key stakeholders and decision-makers
Experience with solution selling techniques such as SPICED and/or MEDDICC
Experience providing timely and accurate forecasts to sales leadership
Excellent time management skills with the ability to track numerous details
Willingness to travel to customer locations or events as needed
SaaS sales background required, with bonus points for UCaaS/CCaaS
Experienced with CRM software (e.g., Salesforce) and GSuite tools (Google Sheets)

Job Responsibility

Provide best-in-class strategic account management across a portfolio of existing Dialpad customers while growing year-over-year revenue
Serve as a consultant to the client, demonstrating the value of additional Dialpad product suite offerings
Develop and execute a sales strategy for their book of business
Meet or exceed sales and revenue goals and objectives
Manage overall customer relationship and customer satisfaction
Ensure customers are constantly realizing the value of their account
Own the sales process from start to finish
Work closely with Sales Managers, Sales Engineers, Customer Success, Professional Services, Marketing, and Dialpad Partners
Create a territory account plan
Cultivate relationships with customers to gain insight into customer strategy and expansion plans

What we offer

Competitive salary
Comprehensive benefits
Real opportunities for growth
Cutting-edge AI tools
Robust training program
Inclusive office environment
Great Place to Work culture

Fulltime

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Account Executive, Client Services

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