Account Executive, Accessibility Sales Job at T-Mobile (Bellevue)

Job Description

This role is essential for driving sales of accessibility and wireless solutions to diverse business, government, consumer, and community customers within a defined market. The primary functions include generating new business opportunities, managing customer interactions, and selling a comprehensive portfolio of solutions to meet client needs. Key differentiators include expertise in accessibility sales, ability to engage deeply with clients, and managing complex accounts including government contracts. Success is measured by meeting or exceeding sales quotas, developing effective account strategies, and maintaining strong customer relationships. The work impacts the organization by expanding market presence, supporting inclusive technology adoption, and enhancing customer satisfaction across multiple sectors.

Job Responsibility

Generate new business opportunities and expand sales within assigned accounts to increase market penetration and revenue
Engage clients through consultative selling to align accessibility and wireless solutions with their specific needs and challenges
Lead and coordinate customer interactions and partnerships across business, government, and individual accounts to drive sales outcomes
Develop and implement account strategies to achieve departmental goals and support business growth objectives
Represent the organization at industry and consumer events to promote accessibility solutions and build stakeholder relationships
Also responsible for other duties/projects as assigned by business management as needed

Requirements

Fluency in American Sign Language (ASL) (Preferred)
2-4 years Sales/marketing or customer service experience (Preferred)
4-7 years Four years related work experience or related work experience post high school. (Preferred)
2-4 years Selling assistive technology or accessibility services (Preferred)
2-4 years Demonstrated track record of sales success in business sales (B2B) (Preferred)
Community Engagement Extensive knowledge of Deaf, Hard of Hearing, DeafBlind communities. (Required)
Account Management Proven track record of effectively managing customer accounts to ensure satisfaction and retention by delivering tailored solutions that meet specific client needs, fostering long-term relationships, and ensuring high customer satisfaction. (Required)
New Customer Acquisitions Demonstrated success in identifying and securing new customers. This includes prospecting, building relationships, and closing deals to expand the customer base and drive revenue growth. (Required)
Communication Strong communication skills are crucial for customer interactions, presenting solutions, and team collaboration. Clear and persuasive communication builds customer relationships and closes sales. (Required)
Presentations Ability to create and deliver compelling presentations to potential and existing customers. This involves using visual aids and clear messaging to effectively convey the value of products and services. (Required)
Task Oriented Self Starter: Ability to work both collaboratively and independently to reach goals and quotas. (Required)
Microsoft Office (Required)
Contract Negotiation Skillfully negotiate terms and agreements to achieve favorable outcomes. (Required)
Cross Functional Relationships Ability to work with cross functional teams such as legal, QA, customer support and finance. (Required)
IAAP Certifications: CPACC, WAS, ADS or CPABE (Preferred)
Assistive Technology Professional (Preferred)
At least 21 years of age
Legally authorized to work in the United States

Nice to have

Associate’s or Bachelor’s degree (Preferred)
Fluency in American Sign Language (ASL) (Preferred)
2-4 years Sales/marketing or customer service experience (Preferred)
4-7 years Four years related work experience or related work experience post high school. (Preferred)
2-4 years Selling assistive technology or accessibility services (Preferred)
2-4 years Demonstrated track record of sales success in business sales (B2B) (Preferred)
IAAP Certifications: CPACC, WAS, ADS or CPABE (Preferred)
Assistive Technology Professional (Preferred)

What we offer

Medical, dental and vision insurance
Flexible spending account
401(k)
Employee stock grants
Employee stock purchase plan
Paid time off
Up to 12 paid holidays
Paid parental and family leave
Family building benefits
Back-up care
Enhanced family support
Childcare subsidy
Tuition assistance
College coaching
Short- and long-term disability
Voluntary AD&D coverage
Voluntary accident coverage
Voluntary life insurance
Voluntary disability insurance
Voluntary long-term care insurance
Mobile service & home internet discounts
Pet insurance
Access to commuter and transit programs

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Account Executive, Accessibility Sales

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