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Oxford Economics, a leading global economic and real estate research and consultancy firm, is looking to hire a highly motivated and ambitious candidate to manage and drive sales for the existing book of business across the European territory within the real estate sector. As the Account Executive, you are responsible for managing Oxford’s real estate subscription clients across Europe, dealing with client enquiries, retaining subscription revenues, working with the business development team to identify up-sell potential and increasing usage of Oxford’s services across the client base.
Job Responsibility:
Increase usage of the subscription services and grow the client user base
Identify upsell opportunities and cancellation risks and create a territory strategy with the ADAM to manage the existing book of business and against subscription sales targets and KPIs
Provide training on the services for new users as well as offer regular client updates
Identify upcoming renewals more than three months out and communicate these with the ADAM
Answer any client questions and liaise with the relevant economists as required
Communicate any cross-sell or up-sell opportunities
Become proficient at navigating the OE website and Global Economic Databank
Become proficient at managing client notifications and other delivery options such as API and other 3rd Party compatible platforms
Working with marketing, send a monthly e-mail to RE clients updating them on product enhancements and other developments
Be proficient on Salesforce using it to track any client interactions, sales, uplifts and cancellations
Become proficient on client usage software for internal reporting and client support
Work with marketing to organise client events and webinars
Manage client lists and chase clients on upcoming events and webinars
Help organize client meetings and presentations with economists as required
Work with the UK Manager and wider teams on any cross-border accounts that require support
Communicate opportunities, challenges, product development requests and feedback to the ADAM
Requirements:
Fluent French and English a must
A University degree is required
A proven, demonstratable account management or client relations track record
Must be highly organized and able to manage multiple projects at once
Candidate must have strong presentation and writing skills
Must have knowledge of Microsoft Word, Excel, and PowerPoint
Must be a self-starter, with the drive to set and reach ambitious goals
Must be a team player
Must be able to travel and drive a car
Phone and face to face sales experience
Nice to have:
other European languages are a plus
Any experience with commercial real estate (CRE) or CRE data services is a plus
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