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Account Director

United Kingdom, London · Job Posted February 13, 2026
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Job Description

The Account Director is a strategic and pivotal role; it is accountable for building relationships between the Club and its clients, managing current assignments, growing the accounts, and establishing a strong lasting partnership between AND Digital and the client organisations.

Job Responsibility

  • Client relationship building: Managing a portfolio of clients, building and nurturing trusted relationships with key stakeholders
  • Growing accounts: Planning and shaping feasible account strategies, identifying, shaping and successfully pitching new business opportunities
  • Client assurance: Managing the day-to-day client and AND team needs including clear and timely communications, onboarding and rotations
  • People leadership: Communicating AND's mission and goals clearly, building connection between AND's proposition, our clients and our ANDis goals
  • Commercial management: Maintaining commercially successful accounts with minimal support, proactively minimising revenue leakage, supporting the creation of SOWs
  • Responsible for building and sourcing a team for the client
  • Attending both internal and client weekly scheduling meetings and ensuring scheduling is up to date
  • Acting as a trusted point of escalation for the client and delivery team, resolving issues for success

Requirements

  • Experienced account manager
  • Comfortable with day to day management of the relationship
  • Bring real commercial capability to bear to grow clients and revenue
  • Solid commercial knowledge
  • Thorough understanding of contract terms & commercial risk

What we offer

  • 25 days holiday allowance + bank holidays
  • Flexible bank holidays
  • Share scheme
  • A £1000 flexifund to use on a personalised list of benefits such Gym membership, Cycle to Work Scheme, Health, dental and optical cash plan
  • Private medical insurance
  • 6% employer pension contribution, when you contribute 2%
  • Opportunities to work on projects with big clients
  • A “Blended Working” model
  • A dedicated career scrum team
  • An annual budget for training and upskilling, including allocated days off
  • Monthly and quarterly team socials
  • A safe environment for you to be yourself and challenge yourself

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