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The Account Director is a strategic and pivotal role; it is accountable for building relationships between the Club and its clients, managing current assignments, growing the accounts, and establishing a strong lasting partnership between AND Digital and the client organisations.
Job Responsibility:
Client relationship building: Managing a portfolio of clients, building and nurturing trusted relationships with key stakeholders
Growing accounts: Planning and shaping feasible account strategies, identifying, shaping and successfully pitching new business opportunities
Client assurance: Managing the day-to-day client and AND team needs including clear and timely communications, onboarding and rotations
People leadership: Communicating AND's mission and goals clearly, building connection between AND's proposition, our clients and our ANDis goals
Commercial management: Maintaining commercially successful accounts with minimal support, proactively minimising revenue leakage, supporting the creation of SOWs
Responsible for building and sourcing a team for the client
Attending both internal and client weekly scheduling meetings and ensuring scheduling is up to date
Acting as a trusted point of escalation for the client and delivery team, resolving issues for success
Requirements:
Experienced account manager
Comfortable with day to day management of the relationship
Bring real commercial capability to bear to grow clients and revenue
Solid commercial knowledge
Thorough understanding of contract terms & commercial risk
What we offer:
25 days holiday allowance + bank holidays
Flexible bank holidays
Share scheme
A £1000 flexifund to use on a personalised list of benefits such Gym membership, Cycle to Work Scheme, Health, dental and optical cash plan
Private medical insurance
6% employer pension contribution, when you contribute 2%
Opportunities to work on projects with big clients
A “Blended Working” model
A dedicated career scrum team
An annual budget for training and upskilling, including allocated days off
Monthly and quarterly team socials
A safe environment for you to be yourself and challenge yourself