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OpenAI Logo OpenAI · Sales

Account Director

Japan, Tokyo · Job Posted February 21, 2026
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Job Description

OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy. You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.

Job Responsibility

  • Manage ~dozen key accounts, developing and executing strategies for a comprehensive account plan
  • Lead our enterprise prospects’ journeys from consideration to succesful deployment
  • Partner with solutions and research engineering to build and execute complex customer programs and projects
  • Own a consumption revenue target
  • Manage consumption revenue forecasts
  • Analyze key account metrics to create reports and provide insights to internal and external stakeholders
  • Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies
  • Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering
  • Support the recruitment and onboarding of other teammates
  • Support the development of company culture

Requirements

  • 7+ years selling platform-as-a-service and/or software-as-a-service
  • Achieving revenue targets >$1M per year for more than 3 years
  • Designing and executing complex deal strategies
  • Supporting the growth of fast-growing, high-performance companies
  • Working directly with c-level executives
  • Communicating technical concepts to customers and internal stakeholders
  • Leading high-visibility customer events (CAB, conferences, product launches, etc.)
  • Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence
  • Proficient in both Japanese and English

Nice to have

  • Are customer-centric
  • Have a passion or deep curiosity in artificial intelligence
  • Are a builder
  • Are excited by new challenges
  • Are a strategist

What we offer

relocation assistance

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