Account Director

• Independently lead client accounts as the primary relationship owner on behalf of Planit
• Interface regularly with key client stakeholders, serving as a trusted partner and marketing advisor throughout the organization
• Stay up to date on industry trends, challenges, threats, and opportunities for all assigned clients
• Maintain client satisfaction and manage expectations while ensuring that the work is on strategy, on time, and on budget
• Constantly look for new opportunities and innovative solutions to offer clients for growth potential
• Partner closely with client leaders to understand business goals, marketing KPIs, and budgetary requirements in order to architect solutions that meet their needs
• Serve as a financial steward of client investment with Planit
• Uphold financial health across all assigned accounts, including project estimate/SOW development, invoicing, reconciliation, and P&L analysis, driving toward revenue and profit goals
• Competently and confidently orchestrate agency resources across multiple accounts to fulfil scoped deliverables
• Brief creative services and strategic services team members on all relevant information for new clients, new strategic initiatives and new integrated campaigns
• Collaborate with Traffic and Project Management teams to identify competing requirements and problem-solve to meet client needs
• Participate in weekly departmental staff meetings to keep senior leadership team apprised of client work status and overall team dynamics/health
• Provide weekly, quarterly and annual input on current and future account activity
• Execute, leads by example, quality standards set by senior leadership for the team and enforces adherence
• Demonstrate the ability to work in a dynamic environment through flexibility, resilience and a positive outlook
• Partner with the Director of Account Services in hiring, onboarding, managing, developing, and promoting team members
• Participate in new business pursuits as needed

• Minimum of 8 years of related experience
• Agency experience is preferred
• Experience in the building materials industry strongly preferred
• 3+ years of management experience
• Strong interpersonal skills to foster positive relationships and build consensus among C-level executives
• Financial acumen and comfortable managing large client budgets
• Strong presentation skills
• Excellent communication skills, both written and verbal
• Strong critical thinking skills to problem-solve effectively, lead independently, and adapt to change
• Detail-oriented with strong organizational skills
• Team builder
• Minimum of a bachelor’s degree or equivalent business experience preferred

Experience in the building materials industry strongly preferred