Account Director Job at Vendi (La Crosse, Wisconsin)

Account Director

Vendi

Location:
United States , La Crosse, Wisconsin

Category:
-

Contract Type:
Not provided

Salary:

60000.00 - 90000.00 USD / Year

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Job Description:

Vendi is seeking an experienced Account Director to join our growing account service team. This senior-level role is perfect for a strategic thinker and relationship builder who thrives on delivering exceptional marketing results. As an Account Director, you’ll serve as a trusted client partner and strategic leader—responsible for managing key relationships, driving business growth, and overseeing the development and execution of integrated marketing strategies. You’ll lead and mentor account management teams while balancing big-picture vision with hands-on execution. The ideal candidate is a true strategic partner—someone who builds lasting relationships through insight, excellence, and collaboration. You understand both the business and human side of every challenge, and you navigate strategy, creativity, and client experience with ease.

Job Responsibility:

Client leadership and relationship management
Build and deepen senior-level client relationships, serving as a trusted advisor and growth partner
Acquire thorough knowledge of each assigned client’s industry, business objectives, competitive landscape and target audience(s)
Lead regular strategic check-ins and business reviews to ensure client satisfaction and identify growth opportunities
Proactively anticipate client needs and deliver solutions that drive measurable business results
Confidently initiate and lead critical conversations with clients on strategy, performance and recommendations
Strategic planning and execution
Develop comprehensive marketing strategies and annual plans that align with client business objectives
Lead strategy development for marketing, media, digital, web and integrated campaigns
Leverage research, data, analytics and market trends to inform strategic recommendations and campaign development
Collaborate with internal teams on strategy development, campaign planning and creative briefs
Present and sell strategies, plans, analysis and results to clients with confidence and clarity
Business development and growth
Proactively identify and develop new business opportunities within existing client accounts
Create compelling proposals, estimates and presentations for new projects and scope expansions
Contribute to agency new business efforts, including proposal development and pitch presentations
Manage account financials, including budgets, scopes, forecasts and profitability
Set growth goals for assigned accounts and develop key account plans for achieving them
Team leadership and mentoring
Provide strategic direction and day-to-day guidance to account management team members
Mentor and develop account managers and coordinators, fostering their professional growth
Train team members on client brands, industries, products, services and audience behaviors
Set clear expectations and provide constructive feedback to support team performance
Lead by example, demonstrating excellence in client service, strategic thinking and problem-solving
Be a culture carrier
embody our core values, promote kindness, collaboration and creativity, and continually evolve how we work
Thought leadership
Represent the agency at industry events and through public speaking engagements
Contribute to agency thought leadership initiatives through blog posts, white papers and presentations
Share client industry insights and relevant trends with internal teams
Stay current on marketing, media, technology and industry developments that impact client businesses
Day-to-day responsibilities
Lead client meetings, presentations and strategic discussions with senior stakeholders
Oversee project timelines, budgets and team workflows to ensure deliverables meet quality standards and deadlines
Collaborate with creative, media and web teams on project/campaign development and execution
Review and approve campaign performance reports, providing insights and optimization recommendations
Oversee complex projects including multi-channel campaigns, brand development, primary research and website development
Monitor client budgets and ensure accurate tracking and reporting
Facilitate internal strategy sessions, brainstorms and plan/creative reviews to maintain alignment with overarching strategy and project goals
Conduct regular team meetings to review project status, address challenges and prioritize workloads
Respond to client inquiries and requests with urgency and professionalism

Requirements:

Bachelor’s degree in marketing, advertising, communications or related field
Minimum of 7-10 years of experience in marketing or advertising
At least 3-5 years of experience in an account management role
Agency experience is required
Strong strategic planning capabilities with the ability to translate business objectives into actionable marketing plans
Proven data analysis experience with the ability to derive insights from campaign performance metrics
Experience utilizing market research to inform strategy and decision-making
Deep understanding of marketing disciplines, including brand strategy, digital/social media, media planning and analytics
Solid understanding of the creative development process and digital technologies
Business acumen with understanding of budgeting, forecasting and profitability management
Calm, accountable leadership balanced with empathy and a team-oriented spirit
Experience mentoring and developing high-performing teams
Experience managing cross-functional teams and facilitating collaboration across departments
Strong decision-making skills with the ability to balance multiple stakeholder needs
Exceptional written and verbal communication skills with the ability to articulate complex ideas clearly
Polished presentation skills with confidence in presenting to high-level stakeholders
Proactive mindset with the ability to anticipate needs and potential obstacles
Exceptional organizational and planning capabilities with meticulous attention to detail
Efficient time management with the ability to prioritize effectively

Nice to have:

Creative. Develops and applies innovative yet practical ideas and approaches.
Collaborative. Works collaboratively with other team members toward reaching common goals. Respects ideas and opinions of others.
Kindness. Treat others with respect, empathy and understanding, especially during stressful or challenging moments.
Curiosity. A critical thinker who digs in to solve problems. Loves to learn new things.
Initiative. Seeks new challenges and responsibilities. A self-starter who anticipates needs and is persistent in overcoming obstacles.
Integrity. Demonstrates unwavering honesty and transparency.
Respect for diversity, equity, inclusion and belonging. Treats team members, partners and clients with respect, regardless of gender, race/ethnicity, culture, religious affiliation, ability or sexual orientation. Promotes a fair and inclusive professional work environment.
Professional. Respects the ideas, expertise, talents and feelings of others. Is positive, courteous and punctual.
Reliable. Can be counted on to be responsive and follow through on assignments and client requests in a timely manner.
Judgment. Consults with others in dealing with difficult situations. Consider alternatives and consequences before making a decision. Recognizes errors and works to correct them.

What we offer:

competitive salary
annual profit-sharing bonus
unlimited PTO
remote work options
flex summer hours
great health, disability and retirement benefits

Additional Information:

Job Posted:
January 20, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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