Account Director Job at The Social Lights (Minneapolis)

Job Description

The Account Director is a relationship guru, a big picture thinker, an outstanding collaborator and a motivational leader with a tenacious desire to solve real business problems through marketing solutions that shape the future of our clients. This person leads with conviction, commands the room during new business pitches and thrives when given the autonomy to drive strategic decisions without waiting to be told what to do next. This role leads key portfolio accounts, leading overall account strategy to grow and scale our partnerships through strategic positioning and relationship building - both externally and internally. It also elevates the role of social within client organizations and builds confidence in our capabilities with existing and new clients alike.

Job Responsibility

Manage multiple accounts, motivating our teams and driving the agency toward growth
Lead accounts, partnering with the Group Account Director to deliver above and beyond client expectations
Build an impenetrable bond with senior-level clients, consulting on their business and identifying new opportunities
Motivate and inspire the team to do their best work
Lead the team in building and engaging persuasive moments, meetings, conversations and presentations
Demonstrate presentation prowess
Partner with agency leadership and the Group Account Director to establish the right teams and roles
Lead organic new business efforts alongside the executive leadership team
Lead key new pitches
Inform the new business scoping process
Identify and develop our strongest case stories
Manage the financial health of our accounts
Lead the sales renewal process for key accounts
Actively contribute to the team resourcing process
Set and help us achieve organic growth targets
Continue building our reputation as the sought after social-led marketing agency solution
Instill an agency-wide culture of curiosity, productivity and proactivity
Promote and encourage a positive workplace culture
Lead and grow account teams and direct reports
Work with direct reports to set measurable annual objectives, conduct bi-weekly check-ins and scheduled employee reviews
Develop direct reports through ongoing coaching, skills development
Identify and champion growth opportunities for agency personnel
Anticipate hiring needs, actively contribute to the hiring process
Assist in on-boarding new team members
Create and present internal training content

Requirements

Bachelor’s Degree in Advertising, Journalism, Public Relations, Marketing or relevant field of study
10+ years of experience with 5+ specifically dedicated in a social media role and 4+ years of experience in client-facing role
Prior experience in a strategic sales-driven role
Proven ability to work autonomously, make sound decisions independently and lead without constant direction
Stellar writing, editing and proofreading skills
Excellent time management, organization, and prioritization skills
Able to maintain confidentiality with business relations, personnel matters and proprietary information
Proficiency in the Google Suite: Docs, Slides, Sheets
Proficient in Keynote and Powerpoint
Proficient in the Adobe Suite
ideally proficient in Hubspot, FunctionPoint and Asana (or similar tools)

What we offer

Medical Insurance
Dental Insurance
HSA With Company Contribution
401k With Company Matching
Paid Time Off
Technology Enablement + AI Tools
New Macbook Pro
Summer Hours + Flexible Work Options
Pet-Friendly Office
Paid Parking

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Account Director

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