Account Director

• Lead key client accounts and drive client satisfaction
• Oversee client account team members by mentoring and maintaining best practices
• Leads strategically, focused on big picture of client’s marketing efforts with an ability to also grasp the minutia of day-to-day tasks
• Runs all meetings are impeccably with set-up, delivery of work, summary of feedback and agreement of next steps
• Develop client presentations and play an active role in upselling clients
• Drives next steps and actions with urgency, pace and authority
• Work with project management team to deliver requisite client projects on time and budget with special attention to profitability, tracking and management of resource consumption
• Provide clear and detailed communication, both written and verbal, for clients, vendors, contractors and internal teams
• Managerial responsibility of Account Coordinator or Account Manager
• Assist the creative and development teams by clearly outlining client needs and goals through the use of project and creative briefs
• Proactively identify project risks and create mitigation strategies
• Act as the primary point of contact at Mindgruve for key clients
• Educate clients on new trends, strategies and opportunities to improve their marketing campaigns

• 8+ years experience managing large accounts at a marketing agency
• Meticulous organization skills
• Strong written and oral communication skills
• Impeccable documentation and admin skills
• Working knowledge and familiarity with various digital technologies/applications
• Familiarity with creative and strategic process, campaign and communications planning, web development life cycles, social media, email marketing and online campaigns
• Experience working on accounts with media planning, buying and performance marketing including analytics and reporting
• Experience writing proposals, estimates, RFPs, and scope of work documents
• Ability to act as the key point of contact for client relationships and communication
• Experienced in crafting marketing and project roadmaps to organize annual marketing efforts
• Managerial experience of Account Coordinator or Account Manager
• Based local to Nashville, TN and available to work a hybrid schedule out of the Nashville office

Bonus points if you’re bilingual in Spanish and/or Portuguese

• Medical insurance
• Dental insurance
• Vision insurance
• Flexible spending account
• Voluntary life and accident plans
• 401(k) retirement plan with matching