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At AKQA, the Client Enablement team is responsible for every facet of our enduring client partnerships. We maintain an unwavering commitment to delivering meaningful outcomes and redefining the future of brands and businesses. With a profound empathy for our clients' business context, their customers, and society as a whole, we apply an entrepreneurial mindset to identify and enable opportunities for sustained growth. As an Account Director, you will transform our clients' businesses by creating new opportunities across their digital ecosystems. More than just a manager or consultant, you will foster partnerships to deliver measurable impact. Your deep understanding of their challenges will enable you to drive digital transformation and business results.
Job Responsibility:
Establish collaborative partnerships with key clients to deliver against business objectives
Identify and nurture growth opportunities through existing client relationships
Demonstrate strategic capability when framing client challenges and defining project approaches
Ensure all engagements focus on delivering tangible value to the client
Effectively empathise with, synthesise, and communicate client requirements in clear briefings
Orchestrate optimal delivery and ensure overall client satisfaction
Motivate and coordinate multidisciplinary teams across studios, disciplines, and partners
Support continual improvements across the evolving service offering
Requirements:
5+ years in digital, strategy, or business consulting
Thorough knowledge of digital and online marketing communications
Ability to identify opportunities to enhance a client's business and grow relationships independently
A strong understanding of customer experience and digital transformation
Proven ability to make a measurable difference to an organisation, project, or team
Experience managing integrated global or regional campaigns involving multiple stakeholders
Ability to drive new business opportunities from identification through to conversion
Experience presenting autonomously at senior levels
A positive and collaborative attitude with a passion for ground-breaking work