Account Director

• Day-to-day interface between clients and the agency
• Managing several complex, larger client accounts in varying industries
• Leading the development of advertising strategies
• media plans
• MarTech solutions
• and solutions to creative, logistical, and technical problems
• Building a strong working and personal relationship with client POCs and their management
• Growing clients’ businesses by identifying opportunities, presenting to client, gaining client approval
• Being the expert on clients’ businesses and their industries and sharing this knowledge with junior team members
• Overseeing client budgets and forecasts
• Supervising reporting needs based on client “business questions” and the creative use of data to answer said questions.
• Specifying exactly what types of custom reports you believe a client should see and working with our analytics and data visualization teams to develop and provide deep insight and feedback on client custom reports
• Managing vendor relationships
• Foreseeing client problems before they happen and providing insights to team on how to head them off
• Identifying client “hot buttons” and providing guidance to account team on how to maintain focus on the appropriate areas within the account
• Ensuring client is receiving all agreed-upon services – on time and within budget
• Overseeing quality of all work provided to client ensuring it is staying on brand and within guidelines
• Providing feedback to client as well as direction and material to ensure they maintain their brand internally
• Expertly presenting complex ideas and concepts to clients in formal and informal settings
• Fostering a productive and empowering working relationship with all team members working on client accounts
• Providing guidance to, and being a mentor for, the junior staff on assigned accounts
• Actively recruiting new agency clients

• 5 years or more of account management experience
• 5 years or more of marketing experience
• A bachelor’s in marketing, business, or a related discipline
• Extensive understanding of complex business concepts and how marketing efforts should support clients’ strategic goals
• Ability to manipulate data and uncover strategic insights within client sales and operational data
• Ability to form insights related to client reporting and deliver said insights to the client
• A strong personality that will be immediately perceived by clients as providing leadership
• Proven ability to manage complex multiple clients and expertly set client expectations
• Ability to foresee challenges/issues with client accounts before they happen and propose solutions
• Proven ability to build relationships with internal account team members to create a productive, collaborative work environment for your client account teams
• Ability to identify potential new clients to the organization
• AGENCY EXPERIENCE AN ABSOLUTE MUST

MBA is a definite plus but not required