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Account Director

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360 Resourcing Solutions

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Location:
United Kingdom , Solihull

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Category:
Sales

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Contract Type:
Employment contract

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Salary:

60000.00 - 75000.00 GBP / Year
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Job Description:

At Convergence Group, we’re on a mission to make business connectivity as simple and reliable as your water or electricity – the 4th utility. For over 20 years, we’ve built a resilient, forward-thinking business that puts customers first and thrives on talent, innovation, and drive. We’re now looking for an Account Director to help shape the next chapter of our story. If you’re a strategic thinker, natural relationship builder, and passionate about selling LAN and WAN solutions, this role is made for you.

Job Responsibility:

  • Own the Big Wins - Manage a portfolio of key accounts focusing on retention, growth, and long-term success
  • Create Tailored Solutions - Identify opportunities and shape custom-built offerings across LAN, WAN, WiFi, and Network Security
  • Lead from the Front - Drive customer strategy, engagement, and delivery, all with measurable commercial outcomes
  • Show Up and Stand Out - Meet customers face-to-face - we believe in building partnerships, not just pipelines
  • Drive Strategic Growth - Lead account development, grow your pipeline, achieve KPI's and update our CRM to deliver accurate, insightful forecasting
  • Navigate with Influence – Build strong relationships at every level, from day-to-day operational leads to senior executives in the boardroom
  • Deliver Excellence - Partner with service teams to ensure execution is seamless and customer satisfaction stays high

Requirements:

  • 5+ years proven success in Managed LAN and WAN solution sales
  • You know the MSP/ISP space and thrive on enterprise-level conversations
  • Vendor expertise in Cisco, Meraki, Extreme, Fortinet (or similar)
  • Strong knowledge of Network Security products e.g. Firewalls or NAC
  • A track record of owning and closing complex strategic opportunities, including multi-year managed service contracts and formal bid processes
  • Experience engaging and influencing at C - level with the ability to deliver polished, persuasive boardroom presentations
  • A commercial mindset with a deep understanding of outcome-based selling and IT Managed services within data networking
  • Formal sales training (SPIN, Miller Heiman, Elevator Pitch models etc)
  • The ability to drive and pass BPSS clearance checks
What we offer:
  • 33 days holiday, including bank holidays
  • Private Medical
  • enhanced Pension
  • Income Protection
  • Life Assurance
  • flexible core hours
  • hybrid working with 2 days a month in the Solihull office
  • Dog friendly office
  • Car allowance

Additional Information:

Job Posted:
May 05, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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