Account Director, Startups Expansion Job at OpenAI (San Francisco)

Account Director, Startups Expansion

OpenAI

Location:
United States , San Francisco ▼
New York

Category:
Sales

Contract Type:
Not provided

Salary:

261000.00 - 335000.00 USD / Year

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Job Description:

OpenAI is seeking a highly motivated and experienced Account Director to join our Startups Go To Market team. You will play a critical role in owning relationships with top startup customers and supporting them in building successfully on the OpenAI platform. This role is a mixture of technical understanding, vision, partnership, and strategy. You’ll be responsible for serving as the primary relationship owner for a set of strategically important startup customers, as well as working across the OpenAI organization to help these startups accelerate their progress and be successful using our models.

Job Responsibility:

Manage a portfolio of startups accounts, developing and executing strategies for a comprehensive account plan
Partner with solutions architects to drive successful technical engagements with startups, accelerating their product development process
Own a consumption revenue target
Manage consumption revenue forecasts
Analyze key account metrics to create reports and provide insights to internal and external stakeholders
Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering
Serve as an advocate for improving the startup experience building with OpenAI, synthesizing product feedback from insights captured from our work with startups
Closely monitor the industry landscape and startup landscape and contribute to corporate strategies
Support the recruitment and onboarding of other teammates
Support the development of company culture

Requirements:

8+ years selling platform-as-a-service, cloud, or other API products
Experience working in or around the startup ecosystem, preferably as either a founder of a startup, an employee of a startup, or someone who worked with startup customers
Supporting the growth and product development of fast-growing, high-performance companies
Working directly with C-level executives and startup founders
Communicating technical concepts to customers and internal stakeholders
Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence

Nice to have:

Customer-centric
Passion or deep curiosity in artificial intelligence
Builder mentality
Excited by new challenges
Strategist

What we offer:

Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
401(k) retirement plan with employer match
Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
Mental health and wellness support
Employer-paid basic life and disability coverage
Annual learning and development stipend to fuel your professional growth
Daily meals in our offices, and meal delivery credits as eligible
Relocation support for eligible employees
Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided
Offers Equity
Performance-related bonus(es) for eligible employees

Additional Information:

Job Posted:
February 21, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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