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OpenAI Logo OpenAI · Sales

Account Director, Startups Expansion

United States, San Francisco 261000.00 - 335000.00 USD / Year · Job Posted February 21, 2026
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Job Description

OpenAI is seeking a highly motivated and experienced Account Director to join our Startups Go To Market team. You will play a critical role in owning relationships with top startup customers and supporting them in building successfully on the OpenAI platform. This role is a mixture of technical understanding, vision, partnership, and strategy. You’ll be responsible for serving as the primary relationship owner for a set of strategically important startup customers, as well as working across the OpenAI organization to help these startups accelerate their progress and be successful using our models.

Job Responsibility

  • Manage a portfolio of startups accounts, developing and executing strategies for a comprehensive account plan
  • Partner with solutions architects to drive successful technical engagements with startups, accelerating their product development process
  • Own a consumption revenue target
  • Manage consumption revenue forecasts
  • Analyze key account metrics to create reports and provide insights to internal and external stakeholders
  • Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering
  • Serve as an advocate for improving the startup experience building with OpenAI, synthesizing product feedback from insights captured from our work with startups
  • Closely monitor the industry landscape and startup landscape and contribute to corporate strategies
  • Support the recruitment and onboarding of other teammates
  • Support the development of company culture

Requirements

  • 8+ years selling platform-as-a-service, cloud, or other API products
  • Experience working in or around the startup ecosystem, preferably as either a founder of a startup, an employee of a startup, or someone who worked with startup customers
  • Supporting the growth and product development of fast-growing, high-performance companies
  • Working directly with C-level executives and startup founders
  • Communicating technical concepts to customers and internal stakeholders
  • Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence

Nice to have

  • Customer-centric
  • Passion or deep curiosity in artificial intelligence
  • Builder mentality
  • Excited by new challenges
  • Strategist

What we offer

  • Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
  • Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
  • 401(k) retirement plan with employer match
  • Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
  • Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
  • 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
  • Mental health and wellness support
  • Employer-paid basic life and disability coverage
  • Annual learning and development stipend to fuel your professional growth
  • Daily meals in our offices, and meal delivery credits as eligible
  • Relocation support for eligible employees
  • Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided
  • Offers Equity
  • Performance-related bonus(es) for eligible employees
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