Account Director, Retail Job at Viant (Chicago)

Account Director, Retail

As an Account Director focused on Retail, you will own executive-level relations...

Location

United States , San Francisco

Salary:

232000.00 - 350000.00 USD / Year

OpenAI

Expiration Date

Until further notice

Requirements

14+ years selling complex enterprise software or platform-as-a-service solutions
4+ years selling to retail or consumer goods customers
Experience managing C-suite relationships across merchandising, IT, marketing, and commercial teams
Strong understanding of retail and consumer goods workflows (e.g., inventory management, customer analytics, e-commerce operations, marketing campaigns)
Familiarity with data privacy, compliance (PCI DSS, GDPR), and security considerations in retail
Demonstrated ability to design and execute complex deal and partnership strategies

Job Responsibility

Manage a focused portfolio of retail accounts, developing and executing on long-term strategic account plans
Lead complex, multi-stakeholder sales cycles spanning merchandising, operations, marketing, and commercial functions
Partner with solutions and research engineering to design pilots that demonstrate measurable business and customer impact
Collaborate with compliance, privacy, and security teams to ensure responsible deployment of AI in regulated environments
Own a revenue and consumption target
manage forecasts and pipeline reporting
Monitor industry and regulatory trends (e.g., FTC, consumer protection, etc.) to guide customer and product strategy
Represent OpenAI at industry conferences and thought-leadership events (e.g., NRF, Shoptalk)
Partner cross-functionally with marketing, partnerships, and communications to build the Retail go-to-market motion

What we offer

Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
401(k) retirement plan with employer match
Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
Mental health and wellness support
Employer-paid basic life and disability coverage
Annual learning and development stipend to fuel your professional growth
Daily meals in our offices, and meal delivery credits as eligible

Fulltime

Account Director, Retail/ Multi-unit Services

We’re looking for a Retail Account Director with deep experience supporting bric...

Location

United States , New York; Greenville; Greater Chicago Area

Salary:

Not provided

Amsive

Expiration Date

Until further notice

Requirements

8+ years managing omnichannel marketing programs for retail brands, including brick-and-mortar store performance accountability
Proven track record developing retail marketing strategies that drive in-store traffic and purchase behavior
4+ years of experience in agency environment preferred
Demonstrated excellence in building and maintaining profitable client relationships
Experienced in compiling, documenting, and communicating client requirements to internal stakeholders (in digital marketing, direct mail or creative services)
Must have experience overseeing implementation or managing and executing multi-channel marketing campaigns as main client point of contact
Experience managing, training, and developing a growing group of direct reports
effectively delegating tasks and responsibilities to increase team capacity
Strong written and verbal communication skills, a positive attitude, and the ability to thrive in a collaborative and fast-paced environment
Ability to influence others, both with the client and within the internal Amsive organization

Job Responsibility

Builds empathetic personal relationships with clients and engages in understanding client marketing and business challenges, creating sound marketing program solutions to solve those challenges
Leads and directs cross-functional teams in building, development, and delivery of omnichannel marketing programs to achieve client objectives and partnership satisfaction
Leads omnichannel programs specifically designed to drive in-store traffic, grow same-store sales, support retail expansions, and connect digital marketing efforts to physical retail performance
Applies strong understanding of retail merchandising calendars, store traffic drivers, and local activation strategies to guide campaign planning and execution
Leverages strong data-driven experience to interpret data and analytics. Helps craft the narrative that illustrates the impact of our programs on the client’s business
Lead role for client-facing interaction with agency day-to-day. Owner of overall client satisfaction and proactivity to drive marketing goals
Becomes proficient in company-designated tools for project and account management
Creates and proactively manages internal timelines for projects and programs through proactive communication
Logs all resource hours into Amsive’s designated project management tool daily
Schedules, organizes and facilitates client campaign initiatives across all agency channels. Holds regular internal meetings to ensure clarity and productivity

Fulltime

Digital Account Director – Ecommerce & Retail

As a Digital Account Director, you will serve as a strategic business partner an...

Location

United States

Salary:

102000.00 - 135000.00 USD / Year

Wpromote

Expiration Date

Until further notice

Requirements

5-7 years of experience in digital marketing or client management across key channels (paid media, SEO, social, email, content)
Proven experience developing and executing integrated marketing strategies that drive measurable growth and business outcomes
Strong analytical and strategic marketing skills (competitive analysis, market trends, audience insights, etc.)
Experience managing and growing enterprise-level client relationships
Excellent communication and presentation skills, with the ability to influence senior-level stakeholders
A collaborative, entrepreneurial mindset and a passion for innovation
Demonstrated leadership experience managing teams and fostering professional growth
An energetic attitude and be passionate about your career
Bachelor’s degree in Marketing, Communications, Business, or a related field

Job Responsibility

Leading client partnerships as the primary relationship owner and strategic advisor, ensuring alignment between client objectives and agency strategy
Driving client and agency growth by proactively identifying opportunities to expand engagements and introduce new solutions
Developing a deep understanding of each client’s business model, industry landscape, and competitive position to guide marketing strategy and innovation
Partnering with internal channel experts to craft integrated, multi-channel marketing plans that drive measurable business outcomes across paid media, SEO, email, social, and emerging platforms
Translating performance data and insights into clear, actionable recommendations that influence client decision-making and strategic direction
Overseeing account performance, profitability, and forecasting, ensuring projects are delivered on time, on budget, and above expectations
Leading and mentoring cross-functional teams to foster collaboration, accountability, and strategic thinking
Managing the full client lifecycle, including statements of work, renewals, and change orders
Leading strategic discussions in client meetings, including business reviews, campaign planning sessions, and executive presentations
Acting as quality control for all deliverables to ensure strategic consistency and excellence

What we offer

Remote-first culture
Unlimited PTO
Extended Holiday break (Winter)
Flexible schedules
100% paid parental leave
401(k) matching
Medical, Dental, Vision, Life, Pet Insurance
Sponsored life insurance
Short Term Disability insurance and additional voluntary insurance
Annual Class Pass credits and more

Fulltime

New

Strategic Account Director

Location

Thailand , Bangkok

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree AND 12+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR Master's Degree AND 11+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR 15+ years experience in working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR equivalent experience
8+ years experience making recommendations to and/or collaborating with mid-to-senior level executives
10+ years experience closing large, complex agreements/deals

Job Responsibility

Proactively solicits feedback on additional needs, products, and features to develop targeted strategies for customers
Demonstrates a strong understanding of the customer's business model to articulate growth opportunities, leveraging industry expertise to shape ecosystem
Influences relevant (internal and external) stakeholders and resources to drive change on behalf of the customer and to enhance team capabilities, improve Microsoft offerings, and adapt Microsoft's messaging to the assigned account
Leads the development and application of a mature/dynamic customer plan detailing critical insights and new business opportunities aligned to customer priorities
Leads and coordinates a diverse and high-performing team and key stakeholders (e.g., industry experts) on plan execution (e.g., prioritization, delegation) and drives accountability to deliver on account plans and grow the account
Anticipates future needs and provides long-term strategic insight to customers as a trusted partner
Orchestrates the execution of strategies for the assigned account to ensure engagements yield high-volume sales, drive plans to increase revenue potential, and open new opportunities for both Microsoft and the partners, aligned to goals, budgets, and forecasts
Leads, challenges, and inspires team to focus on top priorities and challenges to drive business case
Leverages deep industry expertise to anticipate industry direction, ecosystem, and transformation
Proactively expands strategic network of key internal and external partners and decision makers, including vertical industry partners, to ensure execution of core tasks and account transactions and to provide a comprehensive account management experience

Fulltime

Strategic Account Director

Location

Australia , Sydney; Melbourne

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

A track record of a consultative selling approach, leading partnerships with the ASX 100
Track record of effectively managing a strategic pipeline and/or book of business including opportunity/risk analysis, forecasting and outperforming metrics-based business goals
Commercial acumen. Understanding of how businesses and organizations work and how to navigate a partner's business
Project management and organizational skills. Proactive, creative and flexible. Experience working cross-functionally preferred
Excellent communication skills and the ability to consult and problem solve

Job Responsibility

Lead the growth and retention of our largest and most strategic grocery & convenience partnerships in ANZ, bringing the best selection to Uber Eats consumers
Build strong relationships with decision-makers and influencers throughout the organization
and effectively identify and exploit opportunities to improve core business metrics for our partners and for Uber Eats
Conceive, design and lead growth initiatives with our partners and drive through to completion, working cross functionally with Uber's internal teams and our merchant partners to creatively solve problems to bring cross-product opportunities to life
Governance of strategic partnerships including executive engagement, joint business planning and quarterly business reviews
Negotiate sophisticated deals and manage the associated commercial and legal processes
Play a key role in building out a best in class B2B acquisition and account management function in the Grocery and Retail team

Fulltime

Brioni Korea Retail Director

You will report to the WW Retail & Client Director and will be responsible for l...

Location

Korea, Republic of , Seoul

Salary:

Not provided

Groupe Kering

Expiration Date

Until further notice

Requirements

Strong background in luxury retail, with specific expertise in Department Store environments
Minimum 10 years of experience in Retail leadership roles
Strong business acumen with the ability to analyze performance and translate insights into actions
Proven leadership and people development skills
Comfortable operating in a fast‑paced, high‑expectation retail environment
Excellent communication and stakeholder‑management abilities
Fluent in English
Korean language fluency required

Job Responsibility

You will lead the strategic management and performance of the Retail network in Korea, composed of three shop‑in‑shop locations within Department Stores
You will define and execute action plans to maximize sales performance, productivity, and profitability across all points of sale
You will conduct regular business reviews with Store Managers and Store teams, ensuring ownership of KPIs and performance improvement plans
You will monitor sell through, stock levels, merchandising effectiveness, and seasonal performance in close collaboration with Merchandising and Supply Chain teams
You will ensure consistent implementation of visual merchandising guidelines and brand standards across all locations
You will lead the strategic development and execution of Trunk Shows as a key commercial and brand‑building initiative within the retail network, in close coordination with HQ and Department Store partners
You will ensure Trunk Shows deliver both commercial excellence and a distinctive, personalized client experience aligned with local market expectations
You will act as the main point of contact for Department Store partners, managing relationships to ensure optimal visibility, space allocation, and operational excellence
You will negotiate and oversee commercial and operational agreements in collaboration with HQ, ensuring alignment with brand positioning and financial objectives
You will coordinate calendars, activities, and in‑store initiatives with Department Stores to support sales performance and customer engagement

Fulltime

Account Director

Lexington is an award-winning contract caterer that focus on providing great foo...

Location

United Kingdom , London

Salary:

75000.00 - 80000.00 GBP / Year

Elior UK

Expiration Date

Until further notice

Requirements

Proven experience in a senior operations or account director role within contract catering, hospitality or a related service sector
Experience leading multi-site or large single-site operations with significant financial turnover (for example, £8m–£12m)
Strong understanding of the business and industry (B&I) foodservice sector, with exposure to hospitality, fine dining, cafés and staff restaurants
Demonstrable track record of client relationship management and contract retention
Strong commercial acumen, including budgeting, forecasting, P&L ownership and performance analysis
Experience managing complex HR processes (for example TUPE, restructures, changes to terms and conditions, redundancies)
Proven experience in recruitment, development and performance management of managers and large teams

Job Responsibility

Act as the primary point of contact for the client, building strong, trusted relationships at all levels
Ensure delivery of all contractual obligations, service level agreements and key performance indicators (KPIs)
Lead regular client reviews, providing performance reports, insight and recommendations
Develop and present business cases and proposals for change, innovation and investment
Proactively manage client expectations, address issues before they escalate and ensure high levels of satisfaction and retention
Lead and oversee day to day operations across the account, ensuring consistently high standards in food, service and site presentation
Drive operational excellence across hospitality (including fine dining and events), cafés, staff restaurants and retail where applicable
Produce and agree annual business plans and site level plans with clients and internal stakeholders
Ensure all sites operate in line with company policies and agreed operating procedures
Plan and support site marketing and promotional activity, ensuring merchandising is creative, professional and aligned with the client brand

What we offer

Free, tasty meals
Flexible working
28 days of holiday, and after two years, enjoy even more with 31 days
Leave for life’s important moments
Paid volunteering days
Career development and learning opportunities
Mental health support and wellbeing perks
Pension schemes and life assurance
Exclusive discounts on entertainment, leisure, and even travel

Fulltime

Account Director- LATAM

Leads the development and application of mature and dynamic account plans utiliz...

Location

Brazil , São Paulo

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Master's Degree in Business Administration AND 6+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education), driving digital transformation, or other relevant work experience (e.g., consulting, technology) OR Bachelor's Degree in Business, Technology, or related field AND 8+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, driving digital transformation, or other relevant work experience (e.g., consulting, technology) OR equivalent experience.

Job Responsibility

Oversees a complex/multiple account(s) and leads planning and prioritization efforts to anticipate and ensure appropriate responses to account needs
Develops strategies to manage pipeline and meet sales goals by reviewing forecasts, assessing and mitigating risks, and ensuring strategy alignment with business priorities
Leads virtual teams to properly re-adjust priorities, all while maintaining a high level of commitment and accountability
Prioritizes line of business projects to achieve business outcomes
Reduces complexity for the customer and for internal teams by prioritizing the most strategic partners to deliver outcomes
Leads the development and application of mature and dynamic account plans utilizing common sales and delivery methodology for the Microsoft sales organization grounded on proven and often-tailored methodologies to manage business portfolios
Leads strategies for assigned accounts that yield high-volume sales and open new opportunities for both Microsoft and the customers and that are on track with goals, outcomes, and forecasts
Leads multiple, diverse, and high-performing teams and industry experts on plan execution for various accounts
Coordinates with industry experts to identify new business opportunities and drive account growth
Orchestrates extended team and embraces partners to scale business by understanding partner goals and creating an interested in mutual business growth, and deep understanding of plan to ensures achievement of revenue and consumption targets

Fulltime

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Account Director, Retail

Job Description

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