Account Director, Retail/ Multi-unit Services

We’re looking for a Retail Account Director with deep experience supporting brick-and-mortar brands, driving in-store traffic, and connecting digital marketing efforts to retail sales outcomes. You understand how stores operate. You know what merchandising and local activation tactics move inventory. And you are skilled at translating retail performance data into ongoing marketing improvements. This person brings a passion for integrated online and offline marketing, a solutions-oriented mindset, and strong leadership capabilities. The ideal candidate is proactive with day-to-day client communications, can anticipate business needs, and is confident managing multiple complex initiatives at once. This role will lead within Client Services and collaborate closely with internal partners across Creative, Digital Media, Direct Mail, Email, SEO, Data, and Analytics to ensure strong campaign performance and partnership success.