Account Director - Public Sector - London Region

• Developing new business relationships (either from leads generated personally or by the Marketing team): making follow up calls, conducting new business presentations, making Customer visits
• Maintaining and developing existing Customer relationships to ensure contracts are renewed and to proactively upsell into Customer base
• Attending 'Service Review' meetings with existing Customers to improve relationships, communication and to facilitate an upsell/renewal
• Acting as the escalation point for any Customer complaints or queries
• Facilitating and participating in business negotiations on behalf of Redcentric
• Liaising with all appropriate contacts both internally and externally to ensure that negotiations/deals progress smoothly
• Working to achieve both individual and team targets (agreed) within budgetary constraints
• Updating and maintaining the Company's CRM system in line with the Sales process
• Producing monthly forecast reports and statistics, as required
• Adhering to the Company's procedures and completing necessary documentation
• Adherence to Redcentric Solutions Limited ISO09001 and ISO27001 certification standards:
• Compliance with Redcentric's policies and procedures
• Handling and protection of Redcentric information
• Reporting of security events
• Implementing appropriate policies and procedures

• 5 years+ Public Sector Sales track record, engaged at CIO, CTO and Senior Commercial level
• Specific experience of Central Government (including Ministerial Departments and associated Arms' Length Bodies) and Healthcare (Department of Health, Acute/Mental Health/Community Trusts, CSUs and CCGs)
• Conversant with Cabinet Office Mandates and Government ICT Agenda
• Success selling Cloud and Hybrid Services, through behaviours such as agility, creativity, flexibility, pro-activity and responsiveness
• Understanding of contemporary market factors, such as Hyperscale Public Cloud Providers (eg. Amazon Web Services and Microsoft Azure), Vendor Cloud Providers (eg. Oracle Managed Cloud Services and VMware vCloud Air) and the Crown Hosting Service

Competitive Salary, OTE and Benefits Package