Account Director, Owner Relations (AAHOA)

The Account Director, Owner & REIT Relations is responsible for defining and executing Mews’ global engagement strategy with hospitality owners, institutional investors, and Real Estate Investment Trusts (REITs). The role is accountable for building long-term strategic partnerships, strengthening market credibility, and directly supporting enterprise growth through senior-level ownership and investor relationships. A core focus of this role is engagement with hospitality-focused REITs, including publicly listed and private institutional ownership groups. This includes organisations with complex governance structures, portfolio-level decision-making, and long-term capital allocation strategies. Success in this role requires fluency in REIT operating models, hospitality investment fundamentals, and the dynamics between owners, operators, and brands. The role operates in a highly cross-functional environment, partnering closely with Client Engagement, Commercial, Customer Success, Product, Finance, and Executive Leadership. The position reports to the VP of Enterprise and works in close alignment with the Chief Evangelist & Development Officer. This role represents the institutional owner and investor perspective within Mews, ensuring external sentiment, market insight, and partnership expectations are translated into clear strategic input for senior leadership.