Account Director Northern Europe

Sqills is looking for an experienced Account Director in the European passenger rail market and intercity bus market, to help its global growth ambitions. As an experienced Account Director, you will look after up to five key accounts. You will be a trusted strategic partner who helps each customer grow. You make sure S3 Passenger supports your customer’s top priorities. Manage the work at strategic, tactical and operational levels to deliver clear results. You will report to the Chief Commercial and Delivery Officer and will manage the full customer lifecycle. This means everything from onboarding to strategic growth initiatives and contract renewals. You will work in close collaboration with our multi-disciplinary Customer Centric Teams (CCTs) that consist of Business Consultants, Project Managers, Service Delivery Managers and Business Application Specialists. You will also work with Product Management to deliver product features. The ideal candidate brings a proven track record of strategic engagement with customers and the ability to solve complex client priorities and challenges using a SaaS product. This requires a robust understanding of the rail and transport sector, e-commerce, and IT and technology.