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Account Director - MICE

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Fairmont Le Manoir Richelieu

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Location:
Australia , Sydney

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Ready to drive results and build powerful client relationships? We’re looking for a high-energy Sales Manager to grow our market presence, win new business, and strengthen key partnerships across the MICE and corporate events sector.

Job Responsibility:

  • Manage and grow a portfolio of key accounts including Professional Conference Organisers, Pharmaceutical, Association, Sports & Entertainment, and Corporate MICE clients
  • Identify and convert new business opportunities, building a strong sales pipeline through research, networking, and industry events
  • Execute a strategic sales call plan with regular client meetings, calls, and on-site engagements
  • Maintain and develop existing client relationships to maximise revenue and repeat business
  • Deliver market insights including competitor intelligence, sales activity reporting, and emerging opportunities
  • Collaborate with internal teams including Events, Reservations, and Operations to ensure exceptional client and guest experiences
  • Represent the hotel at industry events, client functions, and networking opportunities (including occasional travel)
  • Utilise CRM and sales tools to track activity, leads, and account performance
  • Welcome VIP clients and ensure memorable experiences that strengthen long-term partnerships

Requirements:

  • Proven sales experience in hospitality, hotels, or MICE/events sales
  • Strong relationship-building, negotiation, and communication skills
  • Demonstrated ability to generate new business and grow existing accounts
  • Experience using CRM or sales management systems
  • Highly organised with strong time management and reporting skills
  • Ability to work collaboratively across departments and represent the brand professionally
  • Willingness to attend industry events, client meetings, and occasional travel
  • Full working rights in Australia
What we offer:
  • Global discounts on accommodation, dining, bars and more across 100+ Accor hotels and partner venues worldwide
  • Generous leave entitlements, including birthday leave and up to 12 weeks parental leave
  • 30% team member dining discount across our signature venues: Tilda, Bar Tilda, Delta Rue and Wentworth Bar
  • Career development opportunities within a globally recognised luxury hospitality brand
  • Ongoing learning and development, working alongside industry leaders
  • Onsite perks including laundered uniforms, complimentary dry cleaning, $2 barista-made coffee, a $5 staff lunch buffet, and discounted city parking
  • A complimentary hotel stay package to celebrate your work anniversary
  • Free 24/7 access to our Employee Assistance Program for confidential wellbeing support

Additional Information:

Job Posted:
March 25, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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