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Account Director, Luxury Sales

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Marriott Bonvoy

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Location:
India , Mumbai

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

The Account Director, Luxury Sales role focuses on managing a portfolio of Indian accounts with emphasis on luxury consortia, such as Virtuoso, American Express Fine Hotels & Resorts, and STARS/Luminous. Responsibilities include developing account management and market strategies, fostering relations with key stakeholders, identifying new sales opportunities, and delivering exceptional customer service.

Job Responsibility:

  • Manage and develop a portfolio of India accounts focusing on luxury consortia
  • develop source market and account management strategies
  • build long-term relationships with luxury tour operators, wholesalers, and retail travel agencies
  • proactively solicit and saturate destination sales accounts
  • identify and qualify new business opportunities
  • provide market advantage through competitor analysis
  • drive customer satisfaction and loyalty
  • establish relationships with GSO and key local stakeholders
  • maximize revenue through upselling and account pricing strategies
  • ensure alignment with area demand generation strategies
  • oversee hotels’ performance and build action plans
  • act as a single point of contact for key accounts
  • communicate updates about hotels to stakeholders
  • conduct site inspections and create contracts

Requirements:

  • High school diploma or equivalent
  • university degree preferred
  • 8–10 years progressive work experience in the hotel industry with focus on Sales
  • professional demeanour
  • adaptability
  • driving for results
  • building and contributing to teams
  • coworker relationships
  • customer relationships
  • technical acumen
  • sales ability (persuasiveness)
  • sales disposition
  • supporting sales implementations
  • basic computer skills
  • mathematical reasoning
  • oral comprehension
  • reading comprehension
  • writing skills

Nice to have:

  • Experience with luxury consortia (e.g., Virtuoso, American Express Fine Hotels & Resorts, STARS/Luminous)
  • understanding of market trends, supply and demand
  • negotiating skills
  • knowledge of Marriott brand standards
  • experience in driving customer loyalty
  • ability to analyze competitor activities and perform market analysis
What we offer:
  • Service excellence
  • professional development opportunities
  • inclusive and diverse work environment

Additional Information:

Job Posted:
November 01, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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