Account Director, Luxury Sales, Marriott Bonvoy

Marriott Bonvoy

Location:
India, Mumbai

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The Account Director, Luxury Sales role focuses on managing a portfolio of Indian accounts with emphasis on luxury consortia, such as Virtuoso, American Express Fine Hotels & Resorts, and STARS/Luminous. Responsibilities include developing account management and market strategies, fostering relations with key stakeholders, identifying new sales opportunities, and delivering exceptional customer service.

Job Responsibility:

Manage and develop a portfolio of India accounts focusing on luxury consortia
develop source market and account management strategies
build long-term relationships with luxury tour operators, wholesalers, and retail travel agencies
proactively solicit and saturate destination sales accounts
identify and qualify new business opportunities
provide market advantage through competitor analysis
drive customer satisfaction and loyalty
establish relationships with GSO and key local stakeholders
maximize revenue through upselling and account pricing strategies
ensure alignment with area demand generation strategies
oversee hotels’ performance and build action plans
act as a single point of contact for key accounts
communicate updates about hotels to stakeholders
conduct site inspections and create contracts

Requirements:

High school diploma or equivalent
university degree preferred
8–10 years progressive work experience in the hotel industry with focus on Sales
professional demeanour
adaptability
driving for results
building and contributing to teams
coworker relationships
customer relationships
technical acumen
sales ability (persuasiveness)
sales disposition
supporting sales implementations
basic computer skills
mathematical reasoning
oral comprehension
reading comprehension
writing skills

Nice to have:

Experience with luxury consortia (e.g., Virtuoso, American Express Fine Hotels & Resorts, STARS/Luminous)
understanding of market trends, supply and demand
negotiating skills
knowledge of Marriott brand standards
experience in driving customer loyalty
ability to analyze competitor activities and perform market analysis

What we offer:

Service excellence
professional development opportunities
inclusive and diverse work environment

Additional Information:

Job Posted:
November 01, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Account Director, Luxury Sales