Account Director - Loyalty Consulting Job at Collinson (London)

Strategy Director – Loyalty Consulting

This is a senior strategy hire into our consulting business. You will work close...

Location

United Kingdom , London

Salary:

Not provided

Collinson

Expiration Date

Until further notice

Requirements

Experience in loyalty, CRM, consulting or customer engagement strategy
A track record of leading complex, multi-stakeholder strategy projects from brief to delivery, including direct client involvement at senior level
Experience designing or advising on loyalty and/or customer engagement programmes
Strong relationship with data and insight: you are someone who starts with the evidence, who knows how to interrogate analysis, and who builds arguments on a foundation of proof rather than instinct alone
Comfort with commercial modelling: you don't need to build the models yourself, but you need to understand them, pressure-test them and know when the numbers are telling the right story
Experience in transport, financial services, retail or travel is an advantage
Outstanding written and verbal communication
you write clearly, structure arguments rigorously, and can take a complex brief and turn it into a narrative that moves a room
Strong facilitation: you can run a workshop with a room full of senior clients, hold the space, and extract genuine strategic insight from the conversation
A genuine creative instinct - you can make the leap from insight to idea, from problem to proposition

Job Responsibility

Lead strategy development across major loyalty accounts, from initial diagnostic and opportunity sizing through to programme design, commercial modelling and go-to-market planning
Own the strategic narrative on client engagements - structuring complex problems, commissioning research and data analysis, synthesising those findings into clear recommendations, and presenting with confidence at senior levels
Work with and enhance existing frameworks for programme evaluation including commercial modelling, incrementality modelling, headroom analysis, share-of-wallet assessment and behavioural segmentation
Lead workshop design and facilitation with clients, from discovery sessions that surface the real commercial question, through to strategic alignment workshops that get the right people in the room making the right decisions
Have a point of view on what good looks like: understand how the strongest long-term programmes (Clubcard, Avios, Nectar, others) have stayed relevant, how non-traditional models are working (M&S Sparks) and how that applies to the client and prospect challenges we are exploring

Fulltime

Account Director- LATAM

Leads the development and application of mature and dynamic account plans utiliz...

Location

Brazil , São Paulo

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Master's Degree in Business Administration AND 6+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education), driving digital transformation, or other relevant work experience (e.g., consulting, technology) OR Bachelor's Degree in Business, Technology, or related field AND 8+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, driving digital transformation, or other relevant work experience (e.g., consulting, technology) OR equivalent experience.

Job Responsibility

Oversees a complex/multiple account(s) and leads planning and prioritization efforts to anticipate and ensure appropriate responses to account needs
Develops strategies to manage pipeline and meet sales goals by reviewing forecasts, assessing and mitigating risks, and ensuring strategy alignment with business priorities
Leads virtual teams to properly re-adjust priorities, all while maintaining a high level of commitment and accountability
Prioritizes line of business projects to achieve business outcomes
Reduces complexity for the customer and for internal teams by prioritizing the most strategic partners to deliver outcomes
Leads the development and application of mature and dynamic account plans utilizing common sales and delivery methodology for the Microsoft sales organization grounded on proven and often-tailored methodologies to manage business portfolios
Leads strategies for assigned accounts that yield high-volume sales and open new opportunities for both Microsoft and the customers and that are on track with goals, outcomes, and forecasts
Leads multiple, diverse, and high-performing teams and industry experts on plan execution for various accounts
Coordinates with industry experts to identify new business opportunities and drive account growth
Orchestrates extended team and embraces partners to scale business by understanding partner goals and creating an interested in mutual business growth, and deep understanding of plan to ensures achievement of revenue and consumption targets

Fulltime

Alterations Manager

HOME CAREER AREAS JOBS CORPORATE SITE alterations manager NOW HIRING Location NC...

Location

United States , Raleigh

Salary:

Not provided

David's Bridal

Expiration Date

Until further notice

Requirements

One-year prior management experience
Prior sewing experience required, preferably in a bridal and/or special occasion production environment
Prior experience with computerized POS system and ability to use one

Job Responsibility

Leads and models a customer first culture across all roles
Holds the team accountable through assigning shifts, activities, reviewing results and providing feedback to maintain a five-star customer experience
Monitors individual team members performance and develops action plans for improvement through weekly performance discussions using, observations, customer review, mystery shops through coaching and development
Provides ongoing coaching and training to enhance individual selling skills, behaviors and processes
Coaches the team on how to achieve all set goals
Drives customer loyalty by making clientele calls to maximize appointments, builds and provides customer service
Resolves all customer issues and partners with Store Manager, Regional Director or Contact Center, as needed
Responds promptly to all customer questions providing product and service information
Builds relationships to meet or exceed customer satisfaction and loyalty
Speakstoeverycustomerbeforetheyleavetovalidate theirexperience,resolving anyissues

What we offer

Generous Dream Maker Discount After First Pay Period
Referral Incentive Program
Dayforce Wallet – Get Paid Early!
Health/Dental/Vision Insurance
401K Program
Paid Vacation, Wellness Days & Holidays, including your Birthday off!
Pet Benefits

Fulltime

PLADS Sales Director

Plans and develops PLADS sales operations, ensuring maximum sales volume and mar...

Location

United States , Farmington

Salary:

300000.00 USD / Year

Aflac

Expiration Date

June 30, 2026

Requirements

Bachelor's Degree Business Management/Administration or related field
6 to 8 or more years of successful work-related experience including Life, Absence and Disability product experience
Demonstrated ability to implement strategies that will increase number of active accounts, and penetration of existing accounts, and acquisition of new accounts
Strong market relationships with large and national broker and consultants that specialize in large employers
Extensive finalist meeting experience
Experience with large and national account LAD market, including strong market relationships with large and national brokers/consultants that specialize in large employers
Or an equivalent combination of education and experience

Job Responsibility

Plans and develops PLADS sales operations, ensuring maximum sales volume and margin
implements sales strategies to achieve targets
Identify new business opportunities and develop plans to capitalize on them, including expanding into new markets or segments
Cultivate and maintain relationships with key clients, brokers, and partners to drive retention and loyalty
Collaborate with marketing/product development to align sales strategies with overall business objectives
Analyze market trends, competitor activity, and customer feedback to identify opportunities for improvement and inform sales strategies
Stays abreast of current trends and best practices in target markets
develops and applies new strategies and methodologies as they emerge to increase the effectiveness of new solutions
Assesses short and long-term market potential by understanding Aflac portfolio products to the nations' leading employers
manage overall relationship with key brokers while directing internal account support

What we offer

medical, dental, and vision coverage
prescription drug coverage
health care flexible spending
dependent care flexible spending
Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee)
401(k) plans
annual bonuses
opportunity to purchase company stock
11 paid holidays
up to 20 days PTO to be used for any reason

Fulltime

!

Director, Specialist Sales, Services Business Development

Our Purpose Mastercard powers economies and empowers people in 200+ countries a...

Location

Türkiye , Istanbul

Salary:

Not provided

Mastercard

Expiration Date

June 30, 2026

Requirements

10+ years of success in enterprise software, data, analytics, or consulting-led solution sales, with proven results in 12–18+ month complex sales cycles
Demonstrated 'hunter mentality' — comfortable with cold outreach, market creation, and building pipeline with limited lead-generation support
Deep experience selling into Retail, Restaurants, Travel, Digital, CPG, or Telco sectors
existing C-level / EVP / SVP relationships strongly preferred
Strong commercial instinct with the ability to build, monetize, and grow senior executive relationships through insight, empathy, and thought leadership
Exceptional communication and storytelling skills — able to simplify complex analytics into compelling, outcome-focused messages
Confident engaging internally and externally, challenging assumptions with fact-based, analytical thinking
Proven ability in revenue forecasting, deal structuring, and quota ownership
Top-tier negotiation skills, with experience closing large, strategic, multi-stakeholder deals

Job Responsibility

Own and execute the Test & Learn sales strategy across a defined portfolio of priority prospect accounts in Eastern Europe, securing large, multi-year platform deals
Build a robust pipeline from scratch, converting cold prospects into long-term strategic clients through proactive hunting and market development
Position Test & Learn as a boardroom-level growth capability, clearly articulating ROI, impact, and differentiation to senior stakeholders
Create powerful bundled value propositions by integrating Test & Learn with complementary Mastercard solutions (Data, Advanced Analytics, Loyalty & Consulting Services)
Act as a trusted advisor to C-suite and senior executives, influencing high-stakes decisions with fact-based, data-driven narratives
Partner seamlessly across Mastercard — including Sales, Consulting, Product, and Regional Leadership — to deliver cohesive, high-impact client outcomes

Fulltime

!

Director, Services Lead Ap-Europe-Eemea — Corporate Solutions

Our Purpose Mastercard powers economies and empowers people in 200+ countries an...

Location

United Kingdom , London

Salary:

Not provided

Mastercard

Expiration Date

Until further notice

Requirements

Education: Bachelor’s degree required
advanced degree preferred. Proven track record leading strategy, launching scalable products/services, and delivering commercial outcomes across complex, multi-market environments. Demonstrated P&L ownership and success against ambitious growth targets. Deep understanding of the payments industry and Commercial New Payment Flows
ability to leverage payments technology and innovation to solve client problems
strong financial and business acumen. People leadership experience
consultative problem-solving
executive-level communication and negotiation skills
comfort operating in highly matrixed, cross-functional settings. Abide by Mastercard’s security policies and practices
Ensure the confidentiality and integrity of the information being accessed
Report any suspected information security violation or breach
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Job Responsibility

Expand existing Services to CNPF (e.g., SSO, Loyalty, Deploy) by calibrating value propositions and GTM
identify and pilot with anchor clients to prove impact at pace and at scale. Build a segment-led service roadmap for Corporate Solutions, delivering 2–3 new flagship offerings over time, in partnership with product, studios, and analytics. Scale portfolio optimization—codify best practices, embed governance, and share playbooks across regions and segments. Build and execute the services GTM strategy for Corporate Solutions, including segmentation, value proposition, packaging, pricing, and channel motions (1:1 and scalable 1-to-many) aligned to CNPF priorities. Own the CNPF services sales pipeline by region (APEEMEA) across all relevant CNPF assets
forecast accurately and maintain healthy coverage ratios. Coordinate post-sale execution with the Services Delivery team to ensure time-to-value, quality outcomes, and referenceable success. Embed AI as a competitive advantage in services—partner with acquired SaaS businesses and internal platforms to identify high-impact use cases and launch at least one AI-enhanced service tied to measurable client outcomes. Establish a single source of truth for Corporate Solutions services revenues and pipeline
run a monthly performance cadence with clear KPIs, root-cause analysis, and corrective actions. Maximize commercial leverage by improving access to existing funds (e.g., CBA, markets) and strategically creating new funding mechanisms for scaled experiments and rollout. Facilitate best practice sharing across the regional teams. Elevate strategic interaction with key customers, fintechs, ecosystem partners, and C-suite stakeholders
build partnerships that accelerate adoption and growth. Provide internal and external thought leadership on CNPF services trends within Corporate Solutions
represent the business in forums, client councils, and industry events. Lead services GTM for B2B payables/receivables, virtual cards, procurement, expense and related enterprise workflows. Partner with CS Product, Data & Services, and account teams to craft solution bundles (e.g., Deploy + SSO + Analytics) that drive CFO/Procurement value. Ensure compliance/readiness across risk, controls, and regulatory requirements common in enterprise finance functions
maintain strong governance for cross-border and large-ticket flows.

Fulltime

Alterations Manager

The Alterations Manager leads all activities for the alterations room and report...

Location

United States , Modesto

Salary:

Not provided

David's Bridal

Expiration Date

Until further notice

Requirements

One-year prior management experience
Prior sewing experience required, preferably in a bridal and/or special occasion production environment
Prior experience with computerized POS system and ability to use one

Job Responsibility

Leads and models a customer first culture across all roles
Holds the team accountable through assigning shifts, activities, reviewing results and providing feedback to maintain a five-star customer experience
Monitors individual team members performance and develops action plans for improvement through weekly performance discussions
Provides ongoing coaching and training to enhance individual selling skills, behaviors and processes
Coaches the team on how to achieve all set goals
Drives customer loyalty by making clientele calls to maximize appointments, builds and provides customer service
Resolves all customer issues and partners with Store Manager, Regional Director or Contact Center, as needed
Responds promptly to all customer questions providing product and service information
Builds relationships to meet or exceed customer satisfaction and loyalty
Speaks to every customer before they leave to validate their experience, resolving any issues

What we offer

Generous Team Member Discount After First Pay Period
Dayforce Wallet – Get Paid Early!
Health/Dental/Vision Insurance
401K Program
Paid Vacation, Sick Days & Holidays
Pet Benefits

Fulltime

Vp, Services Lead — Corporate Solutions

Corporate Solutions - VP, Services Lead — At Mastercard, we have a compelling op...

Location

United Kingdom , London

Salary:

Not provided

Mastercard

Expiration Date

Until further notice

Requirements

Education: Bachelor’s degree required
advanced degree preferred. Proven track record leading strategy, launching scalable products/services, and delivering commercial outcomes across complex, multi-market environments. Demonstrated P&L ownership and success against ambitious growth targets. Deep understanding of the payments industry and Commercial New Payment Flows
ability to leverage payments technology and innovation to solve client problems
strong financial and business acumen. People leadership experience
consultative problem-solving
executive-level communication and negotiation skills
comfort operating in highly matrixed, cross-functional settings. Relevant industry certifications preferred.

Job Responsibility

Expand existing Services to CNPF (e.g., SSO, Loyalty, Deploy) by calibrating value propositions and GTM
identify and pilot with anchor clients to prove impact at pace and at scale
Build a segment-led service roadmap for Corporate Solutions, delivering 2–3 new flagship offerings over time, in partnership with product, studios, and analytics
Scale portfolio optimization—codify best practices, embed governance, and share playbooks across regions and segments
Build and execute the services GTM strategy for Corporate Solutions, including segmentation, value proposition, packaging, pricing, and channel motions (1:1 and scalable 1-to-many) aligned to CNPF priorities
Own the CNPF services sales pipeline by region (Americas, APEEMEA) across all relevant CNPF assets
forecast accurately and maintain healthy coverage ratios
Coordinate post-sale execution with the Services Delivery team to ensure time-to-value, quality outcomes, and referenceable success
Embed AI as a competitive advantage in services—partner with acquired SaaS businesses and internal platforms to identify high-impact use cases and launch at least one AI-enhanced service tied to measurable client outcomes
Establish a single source of truth for Corporate Solutions services revenues and pipeline

Fulltime

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Account Director - Loyalty Consulting

Job Description

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