This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Manages and/or provides dedicated account management support to a targeted portfolio of national accounts. Builds and maintains business relationships with key buyers by applying the principles of strategic account management to achieve account market share goals across all Marriott lodging brands in the market. Develops strong partnerships with buyers for the purpose of penetrating and growing market share and driving national account sales for all properties. Leverages Marriott's products and services as a team member within their assigned account portfolio. Responsible for increasing Marriott's preference, loyalty and profitable share within assigned national accounts and contribute to overall National Sales Team success through the direct sales efforts of revenue generation and value creation. Executes the overall account strategy for assigned national accounts to generate and maximize business.
Job Responsibility
Manages and/or provides dedicated account management support to a targeted portfolio of national accounts
Builds and maintains business relationships with key buyers
Develops and implements the overall account strategy for assigned accounts
Execute sales strategy to achieve account goals
Retains, expands and grows account revenue of assigned accounts
Penetrates assigned accounts for group and transient business
Identifies and aggressively solicits new accounts
Accurately qualifies potential accounts
Articulates the financial benefits of a proposal
Collects & analyzes key information about the customer's business
Counsels internal stakeholders on optimal negotiating stance
Demonstrates benefits of total account management and team-based sales
Demonstrates working knowledge of legal issues within industry
Develops opportunity sales plan with actionable steps to attain revenue goals
Identifies key purchase points and decision-makers
Maintains account information in Opera Sales and Catering
Qualifies each business opportunity and recommend company products
Suggests positive alternatives whenever necessary
Leverages appropriate sales and property Leadership
Establishes and maintains accurate and up-to-date customer, account and opportunity data
Represents all brands of Marriott Lodging
Manages proactive account, segment or regional sales
Supports 'in-market' needs of properties
Supports data gathering, reporting & tracking functions
Understands traditional industry processes
Participates in and practices daily service basics of the brand
Executes exemplary customer service
Serves the customer by understanding their needs
Identifies key purchase points and decision-makers
Relates customer needs to product capabilities
Routinely quantifies the business impact
Works with Revenue Management to support account strategy
Builds and strengthens accounts with existing and new customers
Pursues initiatives to capitalize on strengths and market opportunities
Anticipates and quickly seizes opportunities to build customer satisfaction
Delivers on commitments to customers
Delivers value-added products and services
Focuses on two-way communication
Serves as the account's 'local service guarantee'
Understands the overall market dynamics
Acts as the customer's advocate
Effectively resolves guest issues
Positions self as 'Subject Matter Expert'
Uses knowledge of Marriott's operations
Monitors that account sales strategies are communicated
Facilitates educational opportunities
Identifies and cultivate relationships with key colleagues
Participates with account team in market pull-through activity
Supports 'in-market' needs of properties
Performs other duties as assigned to meet business needs
Requirements
2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major and 3 years experience in the sales and marketing or related professional area
OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major and 2 years experience in the sales and marketing or related professional area