Account Director

Account Director - Hospitality, Catering

As the Account Director - Hospitality, Catering, you’ll oversee our entire cater...

Location

United Kingdom , London

Salary:

90000.00 GBP / Year

Baxter Storey

Expiration Date

Until further notice

Requirements

Proven experience managing large-scale, multi-site operations with turnover in excess of £10m in the catering or hospitality industry
Analytical mindset, with the ability to interpret complex financial data and customer insights to shape winning strategies
A track record of driving innovation in food services and embracing new trends
Strong presentation skills and the charisma to influence stakeholders at all levels
A leader who champions health & safety, diversity, and inclusion
ESG expertise, with a history of implementing sustainable and impactful strategies
Natural people developer with a focus for training, motivating, and building high-performing teams
A foodie at heart, with a genuine passion for the industry and an insatiable appetite for growth
Previous experience working with a facilities management company is essential

Job Responsibility

Strategic Leadership: Manage and inspire a team of 350 across 14 sites, fostering a culture of collaboration, innovation, and excellence
Project Management: Oversee multiple large-scale catering projects, ensuring seamless delivery across locations
Financial Oversight: Analyse financial data to create actionable strategies that drive profitability and efficiencies
Customer Focus: Use all feedback mechanisms to create and implement improvement campaigns that keep satisfaction scores elevated
Innovation Driver: Identify emerging food trends and craft innovative offerings that delight our customers
ESG Leadership: Develop and execute cutting-edge environmental, social and governance strategies that ensure we remain a leader in this field
Health & Safety Champion: Promote and maintain a culture where safety and compliance are inherent and institutionalised
Diversity & Inclusion Advocate: Establish an environment that is diverse, equitable, and inclusive, celebrating and respecting the unique qualities of all individuals
Training & Talent Development: Ensure workplace training and learning is afforded to all employees. Develop a personalised talent programme that aligns with the organisational needs

What we offer

33 Days holiday including bank holidays
Plus your birthday off
3 volunteering days
3 days grandparent leave
24 weeks enhanced maternity leave
Secondary career leave
Wedding/commitment day leave
Free meals on shift
Bespoke training and development opportunities
Apprenticeships opportunities for all experience levels

Fulltime

New

Account Director - TikTok

At Vacherin we celebrate diversity and embrace individuality. We genuinely like ...

Location

United Kingdom , London

Salary:

70000.00 GBP / Year

14forty

Expiration Date

Until further notice

Requirements

Previous experience managing large multi-site catering or workplace hospitality contracts
Strong commercial and financial management skills
Proven ability to build relationships with senior stakeholders and clients
Experience leading senior management teams
Innovative and forward-thinking approach
Comfortable operating within a fast-moving, dynamic environment
Strong focus on people development, engagement, and retention

Job Responsibility

Lead and develop a team of three General Managers
Lead the successful delivery and execution of a Central Production Unit (CPU) food model across multiple sites
Build and maintain senior client relationships across TikTok
Drive innovation and continuously improve the catering and hospitality offer
Manage the commercial performance and profitability of the account
Identify opportunities for contract growth and business development
Ensure services remain aligned with TikTok's fast-paced and evolving workplace culture
Work closely with culinary, operational, and support teams to deliver best-in-class service
Lead strategic planning and implementation of new initiatives across the contract
Monitor performance against KPIs and client expectations

What we offer

Personal Development and Training opportunities
Life assurance scheme
Pension scheme
Holiday allowance
Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion
Eye care
A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
Family friendly support
Regular social events and communication with our leaders
A holiday purchase scheme

Fulltime

Account Director - ASO

The Account Director, ASO [Location] manages and/or provides dedicated support t...

Location

Mexico , Mexico City

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

5+ years sales and marketing experience required
Total Account Management experience preferred
Hospitality sales experience preferred
Strong preference for candidate who speaks English

Job Responsibility

Identify and aggressively solicit new accounts in coordination with relevant Sales and Marketing
Penetrate assigned accounts for group and transient, while proactively developing extended stay and catering sales opportunities
Retain, expand, and grow revenue of assigned accounts through total account penetration, margin management, and execution of sales and marketing initiatives
Create opportunities on a booking fee and transaction fee basis, where applicable, and manage related administrative processes in coordination with Finance partners to ensure accurate charging and adherence to applicable commission and fee policies
Develop and implement overall account strategy
execute sales strategy to achieve account goals
Qualify potential accounts and re-qualify existing accounts with accuracy
Maintain and expand existing business within assigned accounts
Identify key purchase points and decision-makers influencing buying decisions
Develop actionable opportunity sales plans to achieve revenue goals

Fulltime

Lexington is an award-winning contract caterer that focus on providing great foo...

Location

United Kingdom , London

Salary:

75000.00 - 80000.00 GBP / Year

Elior UK

Expiration Date

Until further notice

Requirements

Proven experience in a senior operations or account director role within contract catering, hospitality or a related service sector
Experience leading multi-site or large single-site operations with significant financial turnover (for example, £8m–£12m)
Strong understanding of the business and industry (B&I) foodservice sector, with exposure to hospitality, fine dining, cafés and staff restaurants
Demonstrable track record of client relationship management and contract retention
Strong commercial acumen, including budgeting, forecasting, P&L ownership and performance analysis
Experience managing complex HR processes (for example TUPE, restructures, changes to terms and conditions, redundancies)
Proven experience in recruitment, development and performance management of managers and large teams

Job Responsibility

Act as the primary point of contact for the client, building strong, trusted relationships at all levels
Ensure delivery of all contractual obligations, service level agreements and key performance indicators (KPIs)
Lead regular client reviews, providing performance reports, insight and recommendations
Develop and present business cases and proposals for change, innovation and investment
Proactively manage client expectations, address issues before they escalate and ensure high levels of satisfaction and retention
Lead and oversee day to day operations across the account, ensuring consistently high standards in food, service and site presentation
Drive operational excellence across hospitality (including fine dining and events), cafés, staff restaurants and retail where applicable
Produce and agree annual business plans and site level plans with clients and internal stakeholders
Ensure all sites operate in line with company policies and agreed operating procedures
Plan and support site marketing and promotional activity, ensuring merchandising is creative, professional and aligned with the client brand

What we offer

Free, tasty meals
Flexible working
28 days of holiday, and after two years, enjoy even more with 31 days
Leave for life’s important moments
Paid volunteering days
Career development and learning opportunities
Mental health support and wellbeing perks
Pension schemes and life assurance
Exclusive discounts on entertainment, leisure, and even travel

Fulltime

Account Director, Corporate & Government, Queensland

Leads and manages all day-to-day activities related to the sales function with a...

Location

Australia , Sydney

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
6 years’ experience in the sales and marketing or related professional area
OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major
6 years’ experience in the sales and marketing or related professional area
Adaptability
Communication
Problem Solving and Decision Making
Professional Demeanor
Building and Contributing to Teams
Driving for Results

Job Responsibility

Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships
Achieves personal booking goals and makes recommendations on booking goals of direct reports
Works with Area Director of Sales & Distribution and the property sales leader to ensure understanding of sales strategy and effective implementation
Create and implement a sales plan addressing revenue, customers and the market
Assists with the development and implementation of promotions
Evaluates and supports market sales account deployment
Provides positive and aggressive leadership to ensure maximum revenue potential
Recommends booking goals for sales team members
Monitors all day-to-day activities of direct reports
Ensures sales teams understand and are leveraging customer/guest demand engines

Fulltime

Account Director, National Sales

Provides total account management for assigned accounts. Executes the overall ac...

Location

India , Gurgaon

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
2 years experience in the sales and marketing, guest services, front desk, or related professional area
OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
no work experience required

Job Responsibility

Provides total account management for assigned accounts
Executes the overall account strategy for complex high producing assigned accounts to generate and maximize business
Contributes as a segment specialist developing strategies to maximize targeted assigned segments
Applies the principles of strategic account management
Partners with Sales and Marketing leadership, and the property Leadership team, to develop a comprehensive strategic plan to grow market share from assigned accounts
Develops strong partnerships with buyers for the purpose of penetrating and growing market share and driving sales for the properties
Focuses specifically on growing market share from transient, extended stay, leisure, group and catering revenue
Proactively solicits and manages transient, group and catering-related opportunities for a targeted portfolio of assigned accounts
Develops and maintains the overall account strategy and how to best execute the strategy to maximize revenues from the account
Drives customer loyalty by delivering service excellence throughout each customer experience

Fulltime

Account Director - MICE & Leisure

Responsible for proactively soliciting and managing large group/catering related...

Location

United Arab Emirates , Abu Dhabi

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Bring 5–7 years of hotel sales experience, including at least 3 years in the leisure segment
Possess strong experience managing wholesale, OTA, and travel trade partners
Have experience in a luxury or 5‑star hotel environment
Marriott experience is a plus
Demonstrate strong knowledge of UAE/GCC leisure market trends and competitive landscape
Show proven ability to meet and exceed revenue and production targets
Be proficient in Opera, Salesforce, and other hospitality sales tools
Display excellent negotiation, communication, and presentation skills
Present a polished, professional demeanor with strong relationship‑building capability
Be self‑motivated, commercially minded, organized, and able to perform under pressure

Job Responsibility

Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation
Partners with group/catering counterpart to effectively manage the business opportunity
Responds to incoming group/catering opportunities for the property that are outside parameters of the
Handles all opportunities if property does not participate in an EBC
Identifies, qualifies and solicits new group/catering business to achieve personal and each property’s revenue goals
Focuses efforts on group/catering accounts with significant potential sales revenue
Develops effective group/catering sales plans and actions
Designs, develops and sells creative catered events
Maximizes revenue by upselling packages and creative food and beverage
Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them

Fulltime

Account Director – Wholesales

Provides total account management support for assigned property accounts. Execut...

Location

Thailand , Bangkok

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
2 years experience in the sales and marketing, guest services, front desk, or related professional area
OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
no work experience required

Job Responsibility

Provides total account management support for assigned property accounts
Executes the overall account strategy for assigned accounts to generate and maximize business for the property
Applies the principles of strategic account management
Partners with Sales and Marketing leadership, and the property Leadership team, to develop a comprehensive strategic plan to grow market share from assigned accounts
Develops strong partnerships with buyers for the purpose of penetrating and growing market share and driving sales for hotel
Focuses specifically on growing market share from transient and group revenue
May provide day-to-day supervision of Account Sales associates
Develops and implements the overall account strategy for assigned accounts
Retains, expands and grows account revenue of existing accounts through total account penetration, margin management, and implementation of sales and marketing initiatives
Penetrates assigned accounts for group and transient, as well as exploring opportunities for extended stay and catering sales business

Fulltime

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Account Director - Hospitality, Catering

Job Description

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What we offer

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