Account Director

We are looking for a dynamic, commercially astute Account Director to lead opera...

Location

United Kingdom , London

Salary:

100000.00 GBP / Year

Troika Recruitment

Expiration Date

Until further notice

Requirements

Experienced at senior management level within large, multi-site hospitality operations – ideally elite sports, stadia or public catering venues
Financially astute, with extensive experience managing budgets, forecasts and delivering against performance KPIs
Commercially minded, with a track record of driving sales performance and organic growth
A natural leader and mentor, able to develop high-performing teams and a positive workplace culture
Confident engaging at senior level with both clients and internal stakeholders
Well-versed in industry best practice on health and safety, compliance and contract governance
Calm under pressure, adaptable and solutions-focused in a high-energy environment
Motivated by delivering exceptional experiences and creating spaces where both guests and teams can thrive

Job Responsibility

Providing strategic leadership across multiple venues, ensuring alignment with business objectives and client expectations
Building and developing high-performing onsite teams, fostering a collaborative and positive culture
Overseeing all aspects of financial performance, including budgets, cost control and P&L accountability
Acting as the face of the business for clients, nurturing long-term relationships and driving retention
Supporting sales teams to develop pipelines and convert opportunities to achieve revenue targets
Ensuring best-in-class service delivery across all sites, championing innovation and continuous improvement
Embedding a culture of safety, compliance and Zero Harm, with rigorous adherence to health, safety and licensing standards
Promoting sustained improvement plans and leading recognition initiatives to celebrate success

Director of Catering Higher Education

The Director of Catering in Higher Education is responsible for the overall lead...

Location

United States , Tyler

Salary:

70000.00 - 80000.00 USD / Year

American Food & Vending

Expiration Date

Until further notice

Requirements

Bachelor’s degree in hospitality, Business, Event Management, Culinary, or related field preferred
Minimum of 5–7 years of progressive catering or hospitality leadership experience in higher education, hotels, conference centers, private clubs, event venues, or similar environments
Demonstrated experience managing multiple events, complex logistics, and high-volume catering operations
Strong client relationship skills with the ability to communicate effectively in person, by phone, and through email
Proven leadership experience with training, coaching, and directing teams in a fast-paced hospitality environment
Strong organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines
Experience with catering systems such as CaterTrax or similar event management and ordering platforms preferred
Financial acumen with experience managing catering revenue, labor, and event-related expenses preferred
Working knowledge of food safety, sanitation, and service standards
Proficient in Microsoft Office and standard business systems

Job Responsibility

Lead all catering operations for the assigned account, including event planning, service execution, delivery, setup, breakdown, storage, and post-event follow-up
Oversee both front-of-house and back-of-house catering functions to ensure seamless event execution and a high level of customer satisfaction
Serve as the primary point of contact for catering clients and campus partners, maintaining strong relationships through professional, timely, and service-focused communication
Partner with the General Manager and Executive Chef to develop and execute catering strategies that support account goals, client expectations, and revenue growth
Manage the full catering event cycle, including inquiry handling, event coordination, timelines, staffing plans, rentals, equipment, and service details
Ensure all catered events are executed with exceptional attention to detail, including presentation, smallwares, equipment, beverages, condiments, décor elements, and service standards
Help drive catering sales and identify opportunities to expand business through promotions, partnerships, seasonal offerings, and enhanced client engagement
Oversee catering calendars, booking systems, and event communication to ensure accuracy, organization, and operational readiness
Monitor and manage catering budgets, revenue, labor, expenses, and cost controls to support profitability and financial performance
Review catering reports and operational results

What we offer

Weekly Pay
401K with company match
Employee Assistance Program
Eligible employees offered Medical, Prescription, Dental, and Vision Plans, FSA/HSA
Ongoing training and development programs
Bonus Programs for eligible positions

Fulltime

National Private Events Director

The National Private Events Director will oversee the sales strategy, client ret...

Location

United States , Atlanta

Salary:

Not provided

The Gathering Spot

Expiration Date

Until further notice

Requirements

Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Excellent organizational skills and meticulous attention to detail
Excellent time management skills with a proven ability to meet deadlines
Creative and effective problem-solving skills
Ability to prioritize tasks and to delegate them when appropriate
Ability to respond to problems and to assist clients with a calm, courteous, and helpful manner and attitude
Thorough understanding of legal regulations and permits required for events
Proficient with Microsoft Office Suite or related software
Bachelor’s degree in Hospitality, Business or related field required

Job Responsibility

Oversee the sales strategy, client retention efforts and manage the events teams nationally across our Atlanta, DC and Los Angeles Clubs
Hires, trains, manages, and schedules event planning and support team
Ensures current reports and checklists are completed by each planner for every event
Facilitates weekly meetings with the team to discuss and review client feedback, upcoming events, remaining balances and any other department or company wide updates
Works closely with the Accounting department to forecast incoming revenue and assess sales needed to reach revenue goals across markets
Report weekly data to leadership related to revenue collected, sales pipeline and leads, client feedback/satisfaction data or any other key metrics
Collaborate with the club’s GM’s, National Executive Chef and Banquet Managers on ways to elevate event execution and client experience
Lead weekly meetings such as: departmental meetings, P&L meetings, BEO meetings and other meetings as needed
Develop strategies that drive new business, as well as strategies for client retention
Partner with the marketing team to create quarterly emails distributed to our full client database

Fulltime