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Four Seasons Logo Four Seasons · Sales

Account Director - Group Sales

United Kingdom, London · Job Posted May 13, 2026
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Job Description

Based in the Four Seasons Corporate Office in London, the Account Director, Group Sales plays a key role in driving group segment revenue and market share across the UK, Ireland, and Scandinavia. This role is responsible for managing a diverse portfolio of key accounts, developing new business opportunities, and delivering strategic sales initiatives that drive measurable revenue growth across the global portfolio.

Job Responsibility

  • Drive revenue growth by developing and executing strategic, data-informed sales plans that deliver against ambitious targets
  • Manage and grow a portfolio of A, B, and development accounts, ensuring strong penetration and long-term value
  • Identify and secure new business opportunities across group segments, including corporate clients, agencies, and destination wedding planners
  • Build and maintain strong relationships with senior decision-makers, acting as a trusted partner across the global portfolio
  • Deliver impactful presentations and proposals, both in-person and virtually, to influence and convert business
  • Collaborate closely with on-property sales teams and global stakeholders to align strategies and maximise performance
  • Lead and participate in sales trips, client visits, trade shows, and high-impact customer events across UKI and Scandinavia
  • Monitor performance through CRM systems, maintaining accurate pipelines, forecasts, and reporting insights
  • Balance proactive outbound sales efforts with effective management of inbound opportunities
  • Solve complex client challenges with innovative, commercially driven solutions

Requirements

  • Proven experience (5+ years) in luxury hospitality sales, with a strong track record in group sales and exceeding revenue goals
  • Deep understanding of the UK market, with knowledge of Ireland and/or Scandinavia considered an advantage
  • Demonstrated experience managing multi-property or global accounts, with strong commercial acumen
  • Established network across agencies, corporate clients, or celebration planners preferred
  • Exceptional relationship-building and influencing skills, with the ability to navigate complex client organisations
  • Highly organised, with the ability to manage multiple priorities in a fast-paced, global environment
  • Strategic mindset combined with a hands-on, results-driven approach
  • Excellent communication and presentation skills, both written and verbal
  • Proficiency in CRM platforms (e.g. Salesforce) and strong analytical/reporting capability
  • A collaborative, team-oriented approach with high levels of motivation, creativity, and resilience
  • Bachelor’s degree preferred
  • additional languages are an advantage
  • Willingness to travel internationally (approximately 15–20%)

Nice to have

  • Knowledge of Ireland and/or Scandinavia
  • Established network across agencies, corporate clients, or celebration planners
  • Bachelor’s degree
  • Additional languages

What we offer

  • Dynamic, international environment with exposure to a global portfolio
  • Hybrid working based in our London Corporate Office
  • Competitive salary and excellent benefits including personal medical insurance, meal allowance and other allowances
  • Employee discount for stays at any Four Seasons worldwide
  • Ongoing professional development and career growth opportunities
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