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Account Director, Group Sales

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Four Seasons

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Location:
United States of America , San Francisco

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Category:
Sales

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Contract Type:
Not provided

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Salary:

145000.00 - 165000.00 USD / Year
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Job Description:

The Account Director, Group Sales plays a key role in driving market revenue growth and elevating strategic account performance across the Group segment. The Account Director will be responsible for managing a portfolio of key accounts, establishing strategies to increase market share, develop new business and foster exceptional relationships in order to meet/exceed revenue targets set annually.

Job Responsibility:

  • Drive revenue growth by meeting and exceeding established sales and activity goals through a strategic, data-informed approach
  • Develop and execute comprehensive sales plans that translate into actionable daily activities with measurable outcomes
  • Develop and execute strategies to increase account, segment, or territory revenue performance
  • Cultivate and expand underdeveloped accounts and territories to increase global awareness and engagement across the Four Seasons portfolio
  • Serve as the single point of contact for all hotels and related product lines (Yacht, Jet, Experiences), demonstrating deep product knowledge across all regions
  • Balance strategic account management with proactive new business development while efficiently managing a high volume of inbound leads
  • Establish trusted advisor relationships with multiple stakeholders by navigating complex organizational structures and decision-making hierarchies
  • Deliver high-impact in-person and virtual presentations, maintaining exceptional standards in written communication and client relationship management
  • Partner with on-property sales managers, leadership across disciplines, and internal teams to align objectives and exceed collective goals
  • Strategically increase targeted hotel segment production through on-property sales visits and client accompaniment as necessary
  • Organize and participate in in-market sales events and sales calls in conjunction with hotel sales trips, ensuring flawless execution and ROI
  • Execute high-level customer events from ideation to execution to increase revenue and demonstrate measurable ROI
  • Address complex challenges with thoughtful, stakeholder-centric solutions that drive long-term value

Requirements:

  • Minimum 8 years of experience in sales/account management
  • Experience in the luxury hotel market is considered an asset
  • Completed undergraduate degree from an accredited college/university
  • Relationships with meeting and event planners in the market is considered an asset
  • Strong negotiation, influencing, and presentation skills
  • Proficiency in CRM tools (Salesforce), MS Office Suite, and data analytics platforms
  • Comfortable with frequent global travel and multi-tasking in dynamic environments
  • Strong computer skills in a PC environment including: MS Office (Word, PP, Excel, Teams, SharePoint, Power BI), Salesforce (Golden Sales & Catering) and Social Media
  • Adept at learning new applications
  • Fluency in additional languages is an asset

Nice to have:

  • Established relationships with luxury travel advisors, meeting planners, and corporate decision-makers
  • Experience managing multi-property portfolios and global accounts
  • Fluency in additional languages

Additional Information:

Job Posted:
January 15, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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