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Account Director - Global Sales

Mexico, Mexico City · Job Posted May 26, 2026
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Job Description

The Sr. Account Manager, GSO manages and/or provides dedicated support to a targeted portfolio of GSO accounts. The position builds and maintains business relationships with key buying influences to achieve account market share goals across all Marriott Lodging brands. The primary focus is on generating and closing revenue-generating opportunities while increasing preference and loyalty with Marriott. In the role of Sr., Account Manager, GSO, this position has direct accountability for transactional sales activities within their assigned accounts. The role of the Sr. Account Manager, GSO, is to support the GSO vision and mission by leveraging Marriott’s products and services as a team member within their assigned account portfolio. By executing transactional sales excellence, this position will be responsible for increasing Marriott’s preference, loyalty, and profitable share within their assigned accounts and contributing to overall GSO success through the direct sales efforts of Revenue Generation and Value Creation.

Job Responsibility

  • Manage and/or provide dedicated support to a targeted portfolio of GSO accounts
  • Build and maintain business relationships with key buying influences to achieve account market share goals
  • Generate and close revenue-generating opportunities
  • Increase preference and loyalty with Marriott
  • Execute transactional sales excellence
  • Increase Marriott’s preference, loyalty, and profitable share within assigned accounts
  • Contribute to overall GSO success through direct sales efforts of Revenue Generation and Value Creation
  • Accurate qualification of potential accounts
  • Re-qualification of existing accounts
  • Articulate financial benefits of proposals
  • Collect and analyze key information about customer's business
  • Counsel internal stakeholders on optimal negotiating stance
  • Demonstrate benefits of total account management and team-based sales
  • Demonstrate working knowledge of legal issues within the industry
  • Develop opportunity sales plan with actionable steps to attain revenue goals
  • Identify key purchase points and decision-makers
  • Maintain account information in EMPOWER/Sales, MarRFP, and SFA
  • Qualify each business opportunity and recommend Marriott products
  • Represent all brands of Marriott Lodging
  • Responsible for proactive account, segment, or regional sales
  • Support in-market needs of properties in a given regional area
  • Support data gathering, reporting and tracking functions
  • Understand traditional industry processes
  • Identify key Marriott Bonvoy purchase points and decision-makers
  • Relate customer needs to product capabilities
  • Routinely quantify business impact to both customer and Marriott
  • Work with Revenue Management to support account strategy
  • Anticipate and quickly seize opportunities to build customer satisfaction
  • Deliver on commitments to customers
  • Deliver value-added products and services
  • Focus on two-way communication
  • Position self as Subject Matter Expert
  • Pursue initiatives to capitalize on strengths and market opportunities
  • Use knowledge of Marriott’s operations, markets, and competitors

Requirements

  • Strong preference for candidate with Marriott experience
  • Bachelor's degree or equivalent strongly preferred
  • Strong preference for a candidate who speaks English
  • 3+ years of sales and marketing experience
  • Total Account Management experience preferred
  • Hospitality sales experience preferred
  • Ability to use standard software applications, such as MSOffice, SFA, etc.

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