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Account Director France & Team Lead Paris

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Sqills

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Location:
France , Paris

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Join Sqills to lead strategic accounts in the French passenger transport market while guiding and inspiring the Paris-based Customer Centric Team. In this role, you will drive customer partnerships, growth, and innovation, contributing directly to Sqills’ mission to transform passenger travel worldwide. At Sqills, we redefine the norm to empower the future of passenger travel. Through innovation, ownership, and true partnership, we deliver mission-critical software that powers public transport operations and helps operators grow, adapt, and succeed.

Job Responsibility:

  • Lead, coach, and develop the Paris Team to drive performance, engagement, and professional growth
  • Own strategic customer accounts in France and build long-term partnerships with key stakeholders
  • Create and execute account plans to identify growth opportunities and drive upsell and cross-sell of S3 Passenger solutions
  • Guide customers in achieving their business and digital objectives using our SaaS platform
  • Ensure structured governance and deliver value at strategic, tactical, and operational levels across your customer portfolio
  • Foster customer satisfaction and retention by building meaningful, long-term relationships and ensuring their goals are met
  • Act as the senior escalation point and represent Sqills in steering committees and executive meetings
  • Coach and support your team to foster performance, engagement, and professional development
  • Work closely with Product Management and other Customer Centric Teams to align customer needs with product development and consulting services
  • Mobilize internal teams to deliver high-quality service and consistent customer experiences

Requirements:

  • A Master’s degree in Business Administration or equivalent practical experience
  • At least eight years of experience as an Account Director or similar role in IT/technology and/or transport industry
  • Proven track record of building and expanding relationships at senior leadership levels
  • Experienced in mobilising and aligning internal stakeholders to deliver exceptional customer service
  • Strong business acumen and product mindset
  • Advanced knowledge of account management tools and processes (strategic account plans, steering committees, risk mitigation)
  • Experience in leading a multi disciplinary team with different seniority levels and backgrounds
  • You are able to interpret difficult problems and facilitate customers towards sustainable solutions
  • Solution selling experience in SaaS/Product environments
  • Fluent in French and English

Nice to have:

  • Professional proficiency in Spanish and/or Italian
  • Project management experience
  • Market knowledge in rail, bus, and/or air transport, especially in commerce, reservations, or distribution
  • Technical/IT background
What we offer:
  • Join an enthusiastic, diverse, and agile team of 240+ colleagues worldwide
  • Enjoy a flat structure environment with high responsibility and the ability to make an impact
  • Work in an open, challenging environment with ambitious professionals from varied backgrounds
  • Take advantage of exciting travel and growth opportunities within Sqills and Siemens Mobility
  • Participate in inspiring company outings with colleagues from North America, Europe, and beyond

Additional Information:

Job Posted:
February 14, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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