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Account Director, Financial Services

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AlphaSense

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Location:
United States , Chicago ▼

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Category:
Sales

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Contract Type:
Not provided

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Salary:

123000.00 - 154000.00 USD / Year
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Job Description:

The Director of Account Management, Financial Services High Growth, leads a team responsible for retaining and expanding AlphaSense across a large, fast growing portfolio of Financial Services customers. This role exists to scale the High Growth business with discipline. You are expected to bring clarity, structure, and accountability to how the team manages renewals, expansions, and forecasting across a high volume book of business.

Job Responsibility:

  • Lead and develop a team of Account Managers to consistently deliver strong gross retention while expanding wallet share across a large, high volume Financial Services portfolio
  • Raise the bar on commercial execution through hands-on coaching, deal inspection, renewal reviews, and ongoing feedback
  • Recruit, develop, and retain top performing talent
  • Drive retention and expansion outcomes by identifying churn risks early, shaping account strategy with data, and prioritizing the right opportunities at the right time
  • Establish discipline and accountability across forecasting, renewal execution, and pipeline visibility
  • Build and refine scalable account management motions
  • Strengthen and enforce the partner model between Account Managers and Account Executives across renewals, expansions, and account planning
  • Serve as the senior escalation point for complex renewals, negotiations, and executive level client conversations
  • Partner with Product, Customer Success, and internal stakeholders to remove friction and enable faster, more consistent execution

Requirements:

  • 10+ years of work experience in sales, account management, or client success
  • 3+ years of direct people management experience with SaaS products
  • Proven operating under pressure, making decisions with incomplete information, and prioritizing relentlessly in dynamic environments
  • Systems oriented and data driven, with a track record of improving forecast accuracy, renewal execution, and team accountability
  • A strong people leader who balances empathy with high expectations
  • Comfortable engaging senior client stakeholders and leading complex commercial conversations with clarity, confidence, and credibility
What we offer:
  • Competitive benefits program
  • Generous commission plan with uncapped earning potential
  • Equity

Additional Information:

Job Posted:
February 18, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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