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AlphaSense Logo AlphaSense · Sales

Account Director, Financial Services

United States, Chicago 123000.00 - 154000.00 USD / Year · Job Posted March 08, 2026
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Job Description

We are looking for a high-impact Account Director to lead and expand our most critical relationships within the Financial Services sector. You are responsible for the long-term vision and commercial health of a concentrated book of Enterprise accounts. In this role, you won't just manage accounts; you will be the lead architect for AlphaSense's growth within the world's most sophisticated investment banks, asset managers, and hedge funds.

Job Responsibility

  • Drive Gross Revenue Retention (GRR) and Net Revenue Retention (NRR) by accurately forecasting expansion, identifying churn risks, and delivering on aggressive growth targets
  • Partner with global sales team and customer success managers to execute strategic client growth plan
  • Own end-to-end renewal process, acting as primary lead on all commercial negotiations
  • Transition AlphaSense from vendor to strategic business partner by cultivating network of champions and executive sponsors
  • Serve as advocate for AlphaSense to client and client advocate within AlphaSense
  • Lead QBRs and executive briefings - often traveling to financial hubs
  • Drive new user onboarding and execute insight-driven outreach to maintain high engagement and adoption

Requirements

  • Effectively map and navigate complex power structures within global organizations
  • Proven track record of converting users into champions and aligning with C-Suite mandates
  • Master of internal navigation, strategically deploying internal resources and SMEs
  • Excel in relationship management and business acumen
  • Firm commitment to processes and tactics that drive success
  • Natural intellectual curiosity with ability to learn and adapt quickly
  • Ability to pivot between deep-dive technical discussions and high-level strategic consultations
  • Understand the 'Land and Expand' SaaS lifecycle
  • Set example for grit, work ethic, initiative, enthusiasm and commitment
  • Possess an owner's mindset
  • Exceptional oral, written and presentation skills
  • Experience with Financial Services clients
  • At least 3 years of SaaS experience owning renewals and retention for a book of business

What we offer

  • Competitive benefits program
  • Generous commission plan with uncapped earning potential
  • Equity
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