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We are looking for a high-impact Account Director to lead and expand our most critical relationships within the Financial Services sector. You are responsible for the long-term vision and commercial health of a concentrated book of Enterprise accounts. In this role, you won’t just manage accounts; you will be the lead architect for AlphaSense’s growth within the world’s most sophisticated investment banks, asset managers, and hedge funds.
Job Responsibility:
Lead and expand our most critical relationships within the Financial Services sector
Be responsible for the long-term vision and commercial health of a concentrated book of Enterprise accounts
Manage a portfolio of Strategic Financial Accounts
Drive Gross Revenue Retention (GRR) and Net Revenue Retention (NRR)
Partner with the global sales team and customer success managers to help execute a strategic client growth plan
Own the end-to-end renewal process
Transition AlphaSense from a vendor to a strategic business partner
Serve as both the advocate for AlphaSense to the client, and the client advocate within AlphaSense
Lead QBRs and executive briefings
Drive new user onboarding and execute insight-driven outreach
Requirements:
Proven track record of converting users into champions and aligning with C-Suite mandates
Master of internal navigation to strategically deploy internal resources and SMEs
Excel in relationship management and business acumen
Possess a natural intellectual curiosity with the ability to learn and adapt quickly
Ability to pivot between technical discussions and high-level strategic consultations
Understand the 'Land and Expand' SaaS lifecycle
Set the example for grit, work ethic, initiative, enthusiasm and commitment
Possess an owner’s mindset
Exceptional oral, written and presentation skills
Experience with Financial Services clients
At least 3 years of SaaS experience owning renewals and retention for a book of business
What we offer:
Competitive benefits program
Generous commission plan with uncapped earning potential