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Account Director, Corporate

United States 123000.00 - 154000.00 USD / Year · Job Posted February 03, 2026
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Job Description

We’re looking for a high-impact Account Director to own and expand relationships with our Corporate clients. You'll be the primary point of contact for a book of Fortune 1000 accounts—driving renewals, adoption, and growth. You’ll work cross-functionally with Sales, Customer Success, Product, and Marketing to ensure clients see AlphaSense as a strategic partner, not just a vendor.

Job Responsibility

  • Forecast and maximize retention rate across your book of business
  • Increase and drive adoption of AlphaSense solutions into other business units of existing clients to uncover new opportunities, exceeding monthly, quarterly and annual revenue goals
  • Identify revenue at risk in order to best position the company to prevent churn
  • Collaborate with Account Executives to identify growth opportunities within the book of business
  • Understand the ins and outs of the business, roles, responsibilities, projects, performance metrics, etc. within our client base
  • Cultivate relationships with users and key stakeholders to ensure AlphaSense is viewed as a business partner rather than vendor
  • Hold Business Reviews with key stakeholders
  • Plan and execute new user onboarding and training initiatives
  • Consistent proactive outreach with material and information that’s relevant for our user base
  • Serve as our boots on the ground and physical presence within each client (floor walks, lunch and learns, etc.)
  • Serve as both the advocate for AlphaSense to the client, and the client advocate within AlphaSense
  • Acquire value stories and product feedback from clients. Circulate internally to assist with product development, marketing, sales efforts

Requirements

  • Strong ability to develop instant rapport with new people
  • Demonstrated success at managing and growing relationships within Fortune 1000 clients
  • Excel at internal and external relationship management
  • Strong business acumen
  • Commitment to effective processes and tactics
  • Natural intellectual curiosity
  • Ability to learn and adapt quickly
  • Understanding of best practices for client engagement within a SaaS environment
  • Grit, work ethic, initiative, enthusiasm and commitment
  • Exceptional oral, written and presentation skills
  • Ability to distill and explain complex issues in simple terms

What we offer

  • Competitive benefits program
  • Generous commission plan with uncapped earning potential
  • Equity

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