Account Director, Corporate & Government, Queensland Job at Marriott Bonvoy (Sydney)

Job Description

Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives.

Job Responsibility

Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives
Achieves personal booking goals and makes recommendations on booking goals of direct reports
Supporting Developing & Executing Sales Strategies
Works with Area Director of Sales & Distribution and the property sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment
Create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS
Assists with the development and implementation of promotions, both internal and external
Maximising Revenue
Evaluates and supports market sales account deployment
Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals)
Recommends booking goals for sales team members
Managing sales activities
Monitors all day-to-day activities of direct reports
Ensures sales teams understand and are leveraging customer/guest demand engines to full potential
Participates in sales calls with members of sales team to acquire new business and/or close on business
Analyzing & reporting on segment performance data
Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals
Reviews sales and catering guest satisfaction results to identify areas of improvement
Developing & Executing Sales Strategies
Assists the participating property leadership teams in providing strategic inputs. To provide strategic inputs regarding the market performance and key indicators to the ADSD
Ensures development of a strategic account plan for the demand generators in the market
Determines and develops sales activities, in conjunction with Area team and property leaders
Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations
Reviews the STR report, competitive shopping reports and uses other resources to maintain an awareness of each property’s market position
Responsible for the goal setting for the market and cross sell goals across the country
Liaise with the NSO/ GSO leaders to drive strategy and execution for the market
Building Successful Relationships
Develops and manages relationships with key stakeholders, both internal and external
Works collaboratively with off-property sales channels (e.g., Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative
Works with Human Resources to ensure compliance with local, state and federal regulations and/or union requirements
Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with customers and GSO Managers
Managing and conducting human resource activities
Utilizes all available on the job training tools for employees
Hire and retain proactive sales team members. Ensure appropriate training and career growth opportunities are provided to associates to grow future leaders for Marriott

Requirements

2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
6 years’ experience in the sales and marketing or related professional area
OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major
6 years’ experience in the sales and marketing or related professional area
Leadership
Adaptability
Communication
Problem Solving and Decision Making
Professional Demeanor
Building and Contributing to Teams
Driving for Results
Planning and Organizing
Coworker Relationships
Customer Relationships
Global Mindset
Organizational Capability
Talent Management
Applied Learning
Business Acumen
Technical Acumen
Communications and Media
Devising Sales Strategies and Solutions
Sales Ability: Persuasiveness
Sales Call Facilitation
Sales Coaching
Sales Disposition
Sales Implementations
Sales Opportunity Analysis
Basic Computer Skills
Mathematical Reasoning
Oral Comprehension
Reading Comprehension

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Account Director, Corporate & Government, Queensland

Job Description

Job Responsibility

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