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Marriott Bonvoy Logo Marriott Bonvoy · Sales

Account Director, Corporate & Government, Queensland

Australia, Sydney · Job Posted February 20, 2026
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Job Description

Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives.

Job Responsibility

  • Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives
  • Achieves personal booking goals and makes recommendations on booking goals of direct reports
  • Supporting Developing & Executing Sales Strategies
  • Works with Area Director of Sales & Distribution and the property sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment
  • Create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS
  • Assists with the development and implementation of promotions, both internal and external
  • Maximising Revenue
  • Evaluates and supports market sales account deployment
  • Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals)
  • Recommends booking goals for sales team members
  • Managing sales activities
  • Monitors all day-to-day activities of direct reports
  • Ensures sales teams understand and are leveraging customer/guest demand engines to full potential
  • Participates in sales calls with members of sales team to acquire new business and/or close on business
  • Analyzing & reporting on segment performance data
  • Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals
  • Reviews sales and catering guest satisfaction results to identify areas of improvement
  • Developing & Executing Sales Strategies
  • Assists the participating property leadership teams in providing strategic inputs. To provide strategic inputs regarding the market performance and key indicators to the ADSD
  • Ensures development of a strategic account plan for the demand generators in the market
  • Determines and develops sales activities, in conjunction with Area team and property leaders
  • Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations
  • Reviews the STR report, competitive shopping reports and uses other resources to maintain an awareness of each property’s market position
  • Responsible for the goal setting for the market and cross sell goals across the country
  • Liaise with the NSO/ GSO leaders to drive strategy and execution for the market
  • Building Successful Relationships
  • Develops and manages relationships with key stakeholders, both internal and external
  • Works collaboratively with off-property sales channels (e.g., Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative
  • Works with Human Resources to ensure compliance with local, state and federal regulations and/or union requirements
  • Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with customers and GSO Managers
  • Managing and conducting human resource activities
  • Utilizes all available on the job training tools for employees
  • Hire and retain proactive sales team members. Ensure appropriate training and career growth opportunities are provided to associates to grow future leaders for Marriott

Requirements

  • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
  • 6 years’ experience in the sales and marketing or related professional area
  • OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major
  • 6 years’ experience in the sales and marketing or related professional area
  • Leadership
  • Adaptability
  • Communication
  • Problem Solving and Decision Making
  • Professional Demeanor
  • Building and Contributing to Teams
  • Driving for Results
  • Planning and Organizing
  • Coworker Relationships
  • Customer Relationships
  • Global Mindset
  • Organizational Capability
  • Talent Management
  • Applied Learning
  • Business Acumen
  • Technical Acumen
  • Communications and Media
  • Devising Sales Strategies and Solutions
  • Sales Ability: Persuasiveness
  • Sales Call Facilitation
  • Sales Coaching
  • Sales Disposition
  • Sales Implementations
  • Sales Opportunity Analysis
  • Basic Computer Skills
  • Mathematical Reasoning
  • Oral Comprehension
  • Reading Comprehension
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