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As an Account Director in our International team, you will lead complex client programmes, provide strategic counsel to clients and colleagues, and play a central role in driving the growth of our international business. You will work with a diverse range of clients and stakeholders, including global pharmaceutical companies, multilateral organisations and NGOs, supporting them to navigate evolving health policy landscapes and achieve meaningful impact for patients and populations worldwide. This is a highly strategic and varied role. You could be leading the development of a global policy strategy for a major pharmaceutical company one week and guiding stakeholder engagement around a significant international health summit the next. Alongside client leadership, you will play an important role in developing our people, growing our business and shaping the future direction of the International team.
Job Responsibility
Lead client accounts, including strategy development, and oversee the successful delivery of programmes, ensuring work is delivered on time, on budget and to the highest standard
Direct the development of high-quality client deliverables, ensuring consistency, quality and strategic alignment
Provide oversight across multiple workstreams and account teams, ensuring seamless delivery and client satisfaction
Act as a trusted strategic advisor to clients, providing insight, counsel and actionable recommendations on complex policy and public affairs challenges
Monitor and interpret major policy, political and healthcare developments across key markets and therapeutic areas
Share insights proactively across the business, identifying opportunities and implications for clients
Coach, mentor and line manage team members, supporting their professional growth and performance
Lead the day-to-day management of project teams, ensuring high-quality delivery and effective resource management
Foster a collaborative, inclusive and high-performing team culture
Lead the development of proposals, pitches and strategic growth opportunities
Identify opportunities to expand existing client relationships and support new business acquisition
Build and maintain a strong external network to generate market intelligence and business opportunities
Contribute to the strategic growth and positioning of the International team
Contribute to internal initiatives including DEI, wellbeing and knowledge-sharing activities
Build subject matter expertise in relevant areas of global health policy
Act as a role model within the team, championing collaboration, innovation and excellence
Requirements
Significant experience in healthcare policy, public affairs or communications, ideally within an international or multi-market environment
Strong understanding of global health policy, healthcare systems and stakeholder landscapes
Experience working within a consultancy, agency or advisory environment, or closely with global healthcare companies and NGOs
Excellent strategic thinking, analytical and written communication skills
Proven ability to lead complex projects and multidisciplinary teams while maintaining exceptional attention to detail and quality
Experience managing client relationships and acting as a trusted advisor to senior stakeholders
Strong commercial awareness and experience contributing to business development activities
A proactive, solutions-oriented mindset and the ability to thrive in a fast-paced environment